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CS5000XWW0 Whirlpool Dryer - Instructions

All Instructions for the CS5000XWW0
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Dryer would not turn
My dryer starter squeaking in December 09 and the repairman told me that it would cost between $200-$500. I did not let him fix it as this machine is only 3 years old. When the part finally broke in April 10, I was ready to junk this and just buy a used dryer. My husband went on line and quickly figured out the part he would need to do the repairs. It cost under $20.00. Now my dryer is fixed and running and there are no squeaks. Thank you
Parts Used:
Idler Pulley
  • Kim K from Hurst, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
15 of 18 people found this instruction helpful.
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Flashing E1 code for a bad thermistor
I replaced the thermistor earlier, but the code was still flashing. I noticed the heater terminals were charred and pretty well covered in carbon. So, I replaced the heater, the thermostat and thermal fuse and replaced the 3/8" spade terminals on the heater wires. (These are hard to find - most electrical spades terminals are .250. Also, I crimped and soldered these for a connection with the lowest resistance possible). After all that, the code still flashed! I let the explatives fly, calmed down, and ran the control board test. (This is done by pressing "more time" "less time" "more time" "less time" in succession.) The control board was passing all the tests, but the thermistor test, and the only thing is in this circuit is the thermistor, the wires, the connector to the control board, and some circuit on the control board that involves a few resistors and the "brain" chip. So, I checked the terminals at the thermistor, the wires up to the control board and the connector at the board. The control board connector was fairly dust encrusted, so I unplugged it, cleaned the control board terminals and sucked away all the lint and dust. Finally, I carefully removed earch crimp terminal from the Molex connector (the white female connector) and cleaned and bent them to yield a better connection to the terminals on the control board. I put it all back together, and thus far it is working fine.
Parts Used:
High Limit Thermostat and Thermal Cut-Off Kit
  • John from Cedar Rapids, IA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
17 of 25 people found this instruction helpful.
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Loud sreeching and vibration
I just followed the videos I received with the order and everything went really well. This dryer was a little different than the video, but the process was the same. The HE3 does require 4 drum rollers and I had only ordered 2. However, there was only one bad roller, so I installed both on the back of the drum. The two front rollers are pretty easy to get to if they go bad. The idler pulley was completely worn out with an 1/8 inch groove worn off to one side. PartSelect made this an easy project!
Parts Used:
Roller Support Tri-Ring Dryer Drum Support Roller Thrust Washer Multi Rib Belt Idler Pulley
  • Robert from TUTTLE, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
13 of 14 people found this instruction helpful.
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missing screws for oven door
After searching on the internet for a very long time, we were almost ready to order the screws "blind" (no picture) from Sears for almost $10.oo per screw. Then I stumbled onto this website and found exactly what I was looking for, with a detailed description AND a picture!! Not to mention a price that was two thirds less than Sears..for TWO screws. Now the oven door is secure and we are no longer on our search for the right screws.
Parts Used:
Screw
  • donna from baltimore, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
13 of 15 people found this instruction helpful.
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Door latch (female part) was broken.
I used a screwdriver to remove the old part and pushed the new part in with my fingers, it was very easy. If I could do it, anyone can. I was a lot cheaper then having a repair man come to house. I am very glad I found your site online, I will definitely be using your company again.
Parts Used:
Door Catch Kit
  • JEANMARIE from BELLEROSE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 11 people found this instruction helpful.
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dryer would stall and the motor would hum before tripping circuit breaker
When the problem first came up, I took the dryer apart without first looking up any instructions. This wasn't difficult, but didn't realize when removing the fan from the motor, there is a square lug as part of the fan hidden by the rear clamp securing the motor. I was able to remove the fan by holding the motor shaft with a crescent wrench and removing the fan by hand, but was difficult and gloves were necessary in case the fan loosened quickly and my hand came in contact with the sheet metal (very sharp).

I took the motor out and attempted to clean it as it was loaded with dust as was the dryer internals. I tried to lube the motor bearings and appeared to free up, but the sight of metal shavings on the rear bearing seal had me concerned. This ultimely did not work and was trying to buy some time until the new motor arrived.

This is when I looked up the motor part number and found that Parts Select had the part number in stock. I ordered the motor on a Saturday afternoon and got a quick response acknowledging my order. The motor shipped that following Monday from Fresno and arrived on my Southern California doorstep Tuesday. These guys have their act together and are helpful in making the repairs. In my case I did not have to make any adjustments to the wiring or the pulley for my model and replaced the motor the following weekend in about 45 minutes. Since I had the unit apart several times before replacing the motor, the installation went quickly.

The dryer is again working fine for a unit 12 years old and my wife is once again happy that we didn't have to purchase a new dryer.
Parts Used:
Drive Motor with Pulley
  • Charles from Placentia, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
11 of 12 people found this instruction helpful.
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Rear dryer drum seal came out
Used my Whirlpool Dryer User Instructions Manual and followed instructions and used the Cabinet Parts page to see the diagrams.
Parts Used:
Dryer Drum Seal with Adhesive
  • William from Pontiac, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
16 of 28 people found this instruction helpful.
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my teenage son was messing around and got into the dryer and broke the door catch and bent the door.
removed the catch and the pin and replaced it. We were sent a couple different sizes so we tested the one that looked like the closest match. I think the pin was made with different thicknesses of metal. Worked great and saved us from having to get a new dryer!
Parts Used:
Door Catch Kit
  • Dawn from Chesapeake City, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
13 of 21 people found this instruction helpful.
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Dryer squeeching very loud
Took off back of dryer Undid belt from belt adjuster pulled and took off adjuster put new one on redid belt and put back on dryer. Done
Parts Used:
Idler Pulley with Bracket Idler Pulley
  • Michael from ENOLA, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
9 of 9 people found this instruction helpful.
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Old motor was making noise and tripping after a few minutes
I disassembled the dryer once to clean the motor and compartment. After reasembly, the problem persistes. I ordered the motor and the second diasasssembly was accomplished in 10 minutes and the entire job took 45 minutes and the dryer was running like new. Tip- Leave the motor secured while removing the blower fan.
Parts Used:
Drive Motor with Pulley
  • John from Midland, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
10 of 13 people found this instruction helpful.
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No heat in dryer
Took off the lower front panel, removed duct piece from filter to blower fan, removed two screws and two wires to thermostat in exhaust ducting, then replaced thermostat with new one. Very easy job and everything worked like new when I reassembled it.
Parts Used:
Cycling Thermostat - Limit 135/155
  • Noah from Maiden, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench (Adjustable)
10 of 14 people found this instruction helpful.
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The old door catch failed. Clothes won't dry with door open !
Old door catch came out, new one slipped in. All works great.
Parts Used:
Door Catch Kit
  • Theresa from Norfolk, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
8 of 8 people found this instruction helpful.
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
22 of 50 people found this instruction helpful.
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parts took more than two months to get here.
I'm still waiting on my idler pulley. It arrived at Fed EX depot in Tracy CA on December 14th and has still not been shipped. So it is pretty fucking hard for me to install it! Maybe if you had customer service that would answer their phones or reply to my Emails would be helpful
Parts Used:
Roller Support Tri-Ring Drum Support Shaft - Rear Shaft with Right Hand Threads Drum Support Roller Shaft - Right Hand Threads Dryer Drum Support Roller
  • rodney from Mad River, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
9 of 11 people found this instruction helpful.
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Dryer made a terrible screeching noise when tumbling.
I followed the repair Vedic and took the drum out and replaced the pulls and bracket. Very straightforward job. Dryer is now as quite as the first day we bought it.
Parts Used:
Idler Pulley with Bracket
  • Richard from SAUGERTIES, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
8 of 8 people found this instruction helpful.
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All Instructions for the CS5000XWW0
31 - 45 of 288