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CS5000XWW0 Whirlpool Dryer - Instructions

All Instructions for the CS5000XWW0
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had to replace the motor
Follow the advice given in the partsselect website. However, while removing the blower, my hand slipped into the housing and cut my thumb. Connected the wires to the junction box on the motor but didn't realize that the contacts would hit the drum when reinstalled. The original junction box was at a 90 degree rotation relative to the new box. When trying to test the breaker tripped. Using the multitester I found out that I burned out the thermal fuse, and froze the door switch. I replace both those parts and started the dryer and could hear a grinding sound. Inspection revealed that the housing of the motor was rubbing against the drum. Removing the drum yet again, I rotated the housing and replaced the drum. The dryer was finally working well.
Parts Used:
Drive Motor with Pulley
  • charles from parker, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
30 of 42 people found this instruction helpful.
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craked blower motor
somthing fell down in the blower motor compartment and busted up the bloewr motor fan,and was making noise and out of balance.i changed the blower motor and runs like a charme
Parts Used:
Blower Wheel
  • joe from cheswick, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
63 of 142 people found this instruction helpful.
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Dryer would quit before the end of the cycle
My wife reported that the dryer was not working. I checked it and it seemed to work fine. This went on for about a month or two. Every time I checked it, it started just fine.

Well, she threatened to go buy a new dryer, I took her more seriously. I thought perhaps a thermal protection was the cause. But when I dug into it, I learned that when those trip out, they are permanent (have to be replaced).

I finally noticed loud humming sound the motor made at start-up, when it failed to start turning on one occasion and eventually tripped out the motors thermal protection.

I ordered the new drive motor form PartSelect.com.

Replacing the motor was fairly easy if you like to take stuff apart. One thing that I had not anticipated was that the two foam gaskets on the exhaust duct were dry rotted. I went to my local part supplier to get them. They did not have them in stock. :( While I was there, I asked how much the motor was, they wanted $50 more than PartSelect.com :D

I put it back together without the new gaskets, and it runs like new. I ordered the gaskets from PartSelect and will add them when they arrive.

My wife is happy again, she can bust out the laundry in one day; it had been taking here all weekend.

I learned to take her at her word.
Parts Used:
Drive Motor with Pulley
  • Ernest from Beaumont, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
24 of 28 people found this instruction helpful.
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Push start and the motor would hum.
**** Remove power cord from the wall****

As said earlier, you will need to lift the top. Drop the two screws holding the lint shoot and pop the top by sliding a screw driver into the corner on the front. Lif tthe top and rest against the wall behid the unit. remove the two (4 total) screws at the top and bottom of the front door assembly.
Place sometin under the front portion of the drum. At this point you'll see the need to clean everything! :) Slide the belt off and around the drum, (take note of the routing it takes.) Remove the drum by gently pulling it towards you. Set it aside. Clean more. :) (It is nice to have a vacuum handy.) At this point you really need to get to the rear of the system. So I tipped the top back down, and spun it around. Removed the rear panel and cleaned some more. (15 years of a lot of lint in there!) Then you'll need to remove the rear cover on the left side, covering the blower impeller. Get read for a whole lot of debris. Vacuum again. So now you have the motor exposed in the front and rear. You need to remove the impeller by turning that clockwise to loosen it. The trick is holding the shaft in place from the front at the same time. I used an old rag and wedged it into the impeller edges and worked it around until it jamed up. Once the rag was wedged pretty good, I went back to the front spun the shaft. Then you can remove the impeller by hand. Vacuum more. You may get by without having to remove the lint shoot completely, but I did just to clean it up more. I did have to remove two screws in the upper corner near the top of the lint shoot. (Basically the hold the back in place.) I took a few notes at this point about the wiring harness. Used a heavier screw driver (standard), You can push down on the clips that hold the old motor in place. Then work it out the front. Clean more. The new motor is not an exact replacement slightly differnt but the instructions with it were ok. Follow them for the correct wiring. You will need to remove one wire and cut and recrimp a spade lug or two. I used ty-wraps to secure the lines back in place. Look closely at the diagrams and make sure you set the motor down in the same direction the instructions say, if you twist it slightly it will sorta lock in place where it needs to be. Re-install the hold down clips to the front and rear of the motor. Clean up your impeller, and reinstall it too. Then basically reassemble the dryer...tracing your steps backwards. This isn't really difficult, it just takes time and as you can see, you will/should clean as you go !
Parts Used:
Drive Motor with Pulley
  • Doug from Manitowoc, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable)
22 of 26 people found this instruction helpful.
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Needed to change rear exhaust to the side to fit dryer into my closet.
First, I opened up the front of the dryer and then unscrewed the entire back piece. I assembled the new exhaust piece from the kit. Next, I took out the old straight rear exhaust and then replaced it with the elbow shaped left eshaust from the kit. Lastly, reattache the back and front pieces of the dryer.
Parts Used:
Side and Bottom Vent Kit
  • Mark from San Diego, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
43 of 90 people found this instruction helpful.
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The dryer stopped working and would not start.
After unplugging the dryer, I removed the bottom panel in front. Remove the the filter inside the dryer and remove the filter housing below. There you can see the thermal fuse on the air duct, its white with two blue wires. You can check it with a ohmmeter after removing the wires. If its open its bad. Its held in place with two sheet metal screws. After replacing the thermal fuse the dryer worked fine. However I would suggest cleaning the air duct and the outside discharge opening. Hope this helps.
Parts Used:
Disposable Thermal Fuse - Two Terminal
  • kevin from Saint Augustine, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
20 of 22 people found this instruction helpful.
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Idler Pulley broke
I disconnect the power, then the vent pipe. I removed the back panel of the dryer to access the pulley and removed the belt. Replaced the back and put everything back together.
Parts Used:
Idler Pulley
  • Keith from Richmond, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
21 of 26 people found this instruction helpful.
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noisy drum
the job would have gone faster if the right parts had been sent in the first place. I would have never paid for two day shipping. In the repair, I removed the rear panel, clipped the plastic triangle holding the bearing, installed the new bearing and new clip.
Parts Used:
Dryer Drum Support Roller
  • Jeff from Mesa, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
20 of 26 people found this instruction helpful.
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Insanely loud squeaking
With the correct parts and watching the video, it was so easy to repair. We ordered the wrong part (for the Electric Dryer when it should have been for the Residential Dryer) but the return was easy and we got the new parts super fast. Next time I would probably look at the offending part first before ordering just to make certain. But we used a socket set and Philips screwdriver and actually had our teens do all the work for experience. Fixed the loud noise one and for all.
Parts Used:
Idler Pulley with Bracket Multi Rib Belt
  • Stacy B. from MUKWONAGO, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
17 of 17 people found this instruction helpful.
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idler pully sqwieling
once the back is off remove belt from tentioner and remove v clip. smooth shaft with wd-40 and scotch brite , then install new idler replace v clip
and your done !!!
Parts Used:
Idler Pulley
  • Jerry Duty from Fort Walton Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
19 of 24 people found this instruction helpful.
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Temperature setting not working
Took off back cover, thermostat was easily identified because of photos I've seen on website. Took 2 connectors off, removed 2 screws and removed old thermostat. That was pretty much it!

NOTE: Replacement thermostat 694674 has an adjustable temperature range setting that MUST be manually set prior to installing! You need to use the enclosed chart to find your original part# and make sure the setting is matched. My original part# 341146 had a "D" setting so I had to change but very easy to do.
Parts Used:
Cycling Thermostat - Limit 135/155
  • Robert from Buffalo, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
17 of 20 people found this instruction helpful.
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Dryer drum was not turning when started.
I moved the dryer to a location where I could get to both the front and back sides. I opened the back by first removing the top cover and then the back. It requires either a Phillips head screwdriver or a quarter inch socket. In addition, it requires removing the four power wires which connect to the computer. If you are unfamiliar with the wiring layout, take a photo with your cell phone which you can then refer to when re-assembling. Once the back was removed, I saw that the belt was still intact, but the pulley which provides tension to the belt was frozen. Take a photo of the belt route between the motor and the pulley. Try to get the spring position in the photo. Remove the belt from the pulley by reducing the tension and then sliding the belt out (this assumes the belt is not broken). The pulley arm is held in place by a single bolt which can be removed by a socket set. Remove the arm with the pulley attached. Examine the pulley to figure out why it is frozen. In my case, the pulley had been frozen for some time and the belt had actually chewed through the pulley and was sliding (polishing) on the pulley axle? I used a pair of pliers to loosen the destroyed pulley by rotating it back and forth over the axle while gripping the arm the axle is attached to. As it loosened up I worked it off the axle. I used a cloth to clean the axle of grime from the belt, pulley, and dryer lint. The new pulley comes with a washer and triangular plastic "fastener". First you put on the washer, then the pulley and then you secure it on the axle by sliding the triangular fastener over the axle so it sits in a small grove near the end of the axle. Then put the pulley arm back by replacing the bolt. Make sure you do not overtighten the arm since it is intended to rotate about the bolt. If the dryer belt breaks, the spring will pull the arm down and throw a cutoff switch. Its operation should be obvious. Once the arm is back in place, refer to your photo and replace the spring (this can be tricky and frustrating, particularly if you don't use something like needle nose pliers). Once the spring is in place, depress it and re-install the dryer belt. Refer to the photo you took earlier if you've forgotten how the belt was routed. Then re-install the dryer's back panel, re-attach the electric wires (again refer to the photo you took earlier), and re-attach the top cover. You might want to test your handiwork at this point before you reconnect the dryer vent
Parts Used:
Multi Rib Belt Idler Pulley
  • Dennis from AUSTIN, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
15 of 16 people found this instruction helpful.
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Dryer starts with loud squeak initially. Eventually there was a loud clank and dryer stopped.
Rather than remove the front panels, door, control panel and drum, I noticed 1/4" metal screws on the back panel. There were approximately 6 holding the back panel in place. I did have to remove the top panel as well before removing the back. Once removed I had complete access to the broken idler pulley assembly. I immediately saw the broken pulley. I installed the new one with very little effort. Reset the belt according to instructions from the video. Reassembled, plugged in, hit start and enjoyed the sweet sounds of success. All told it took me about 20 minutes from start to finish.
Parts Used:
Idler Pulley with Bracket Idler Pulley
  • Victor from HOUSTON, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
15 of 16 people found this instruction helpful.
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Door catch on dryer door broke
PartSelect sent me three different door catches with instructions for choosing the correct one. I did choose and simply inserted it into the slot and voile! All finished and it works great now! PartSelect had the part delivered the day after my order was placed. I would suggest doing business with them to anyone asking who they might contact for a part. I especially appreciated the ease of identifying and ordering from them. I was able to do all of this on-line via their website.
Parts Used:
Door Catch Kit
  • Lynne from Jamestown, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 14 people found this instruction helpful.
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Thermal fuse was bad.
Did an Ohm test on the old Thermal Fuse found it to be bad. Replaced it with a new and the dryer is back to working great. Your suggestions saved approximatley $150.

Thanks for the help.
Parts Used:
Disposable Thermal Fuse - Two Terminal
  • Brad from Odessa, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
16 of 21 people found this instruction helpful.
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All Instructions for the CS5000XWW0
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