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C238 Jenn-Air Cooktop - Instructions

All Instructions for the C238
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replaced filter
pulled old one out , cleaned the area & replaced with the new one.
Parts Used:
Grease Filter
  • ELOISE from MILFORD, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
482 of 504 people found this instruction helpful.
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Old grease filter that I actually did not know I had to change
Removed the old grease screen and cleaned the entire area thoroughly and replaced the screen
Parts Used:
Grease Filter
  • deborah from fort pierce, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
448 of 534 people found this instruction helpful.
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My Jenn-Air is an "antique." The filter was disgusting!
I had put up with a filter that got more and more raggedy every year, but I thought my 30 yr. old range/grill top was too old for me to find an replacement filter. What a great service you offer. I found you by web-surfing, typed in the model #, and presto--you sent me the shiny new filter. All I had to do was pop it in and throw away the nasty grill (after washing the scent off to keep the bears out of my Colorado garbage.) Thank you!
Parts Used:
Grease Filter
  • marion from aspen, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
166 of 319 people found this instruction helpful.
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Falling apart 20 year old grease filter for downdraft counter rangetop
Cleaned out the downdraft cove, inserted the new filter, and put old filter in garbage can. Laughing. Thanks. Wish you had a FAQ's hotline. I'd like to know if the radiant inserts fit the older coil-type models.
Parts Used:
Grease Filter
  • Roe from Raleigh, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
147 of 289 people found this instruction helpful.
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Oven door wouldn't close completely
Parts arrived in three days and it was an easy swap of the hinges but the same problem still existed: the oven door wouldn't close completely, so the oven light stayed on and the convection wouldn't work either unless the door closed all the way. The replacement hinge's springs apparently aren't strong enough to close it and the springs aren't adjustable - which is a design flaw. I did correct the problem though, by using three dollars worth of 1" round magnets, which I placed inside the door: they stay put and are strong enough to pull the door tight.
Parts Used:
Door Hinge
  • William from Statesville, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
60 of 67 people found this instruction helpful.
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Burner Switch Broke were Knob attached
First I cut off power supply, removed screws that held panel on, pulled the switch up and disconnected wires. Installed new switch, being sure to connect wires in the correct places. Refastened panel to stove top. Turned power back on and tested switch and it Worked.
Parts Used:
Infinite Switch
  • Malcolm from White House, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
35 of 42 people found this instruction helpful.
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Just ugly this time`
It's wonderful to get accessories for this 20 year old Jenn-Air. I love it and now it looks like new.
Parts Used:
Grate - Kit of 2
  • Susan from Chino, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
22 of 24 people found this instruction helpful.
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Oven Door hinge is broken
One oven door hinge spring was broken. I ordered two hinges to complete the repair.
The repair could not have been easier. I removed the door from the oven an unscrewed the outer frame of the door from the inner door assembly. I unscrewed the old hinge assembly and replaced them with the two new hinges.
I set the door back on the oven and replaced the oven door retaining hardware.
After replacing the retaining hardware, I removed the temporary shipping pins that keep the spring assembly static. Very important: don’t remove these hinge pins until the door is on the oven an the oven retaining hardware is secured.
Parts Used:
Door Hinge
  • Hugh from Hopewell, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
22 of 26 people found this instruction helpful.
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Infinite switch ran more than one burner
Purchased 1 infinite switch and installed it on the left front burner. problem still there so I used the switch that I replaced on the rear burner and all was ok. The front switch had been sending full heat to the rear burner,but the problem ended up with the rear switch. The switches are interconnected and all are the same part number.Diagrams on partsselect were the key to a successful repair.To access the switch you need only to remove the fan cover, remove the 2 screws holding the switch assembly and move it foreward and then lift to reveal slide on connectors. Power to the unit is off at the main panel during the entire process.
Parts Used:
Infinite Switch Cartridge Receptacle
  • Stephen from Andover, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
31 of 59 people found this instruction helpful.
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Oven Door wouldn't fully close and light stayed on.
Remove oven door by removing chrome flat plate that holds the hinge in place (one screw at each hinge) and LIFT door off oven. There is a hole in the hinge that you can stick a small nail through to hold the hinge in the "partially open" position for easier removal and replacement of the door (I didn't know this until I received the new hinges, which have a removeable pin in the hole.) After door is off, remove three screws each, on the top and bottom of door, to remove the back half of door and expose the hinges. Remove one screw from bottom of door that holds bottom of hinge in place. Lift out hinge bottom and unhook top of hinge. Reverse process to reassemble. Remove small pins by opening oven door fully. The new hinges did solve the problem. You have to order two hinges for each door. They are NOT sold as pairs.
Parts Used:
Door Hinge
  • Jeff from Fremont, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
18 of 20 people found this instruction helpful.
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Old Jenn--Air cook top inop. Model discontinued
Our Jenn-Air cook top is 25 years old. One can no longer order parts for this old of model. We ordered new SS burners as well as new Burner cartridge terminal blocks for a new and current model. They work perfectly. Took 10 minutes. $ 350 dollars verses $ 2600 for a new JennAir range plus instillation. Unit looks and works great. Plan to order new switches next.
Parts Used:
Burner Cartridge Terminal Block
  • Ronald from Avon, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
20 of 27 people found this instruction helpful.
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Two heating elements couldn't be controlled - full on
Turned off power.

Removed two screws to free up section of cooktop containing 4 switches - 2 good, 2 damaged. Removed the dials from top of the 2 damaged switches. With an adjustable wrench, loosed nut on stem of switch that fastened switch to assembly. Noted which of the 5 wires on each switch went on which tab. Pulled off 5 wires on one switch, finished removing the nut and removed broken switch. Put in new switch, attached the nut, and replaced 5 wires in exactly the same position, Tightened nut. Replaced dial. Repeated procedure for second switch. Placed section containing the 4 switches back on cooktop and inserted/tighted 2 screws holding it in place.

Turned on power.

Told cleaning people to NEVER put aluminum foil under the burner units again. The foil shorted across the power and damaged the switches.
Parts Used:
Infinite Switch
  • Lansing from Alamo, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
14 of 15 people found this instruction helpful.
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Oven door hinges broken
Removed the door then the end caps and inner panel then the hinge system and replaced with the one piece new set of hinges and back together done in 30 to 45 minutes The new parts were a perfect replacement.
Parts Used:
Door Hinge
  • Russ from Jacksboro, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
13 of 14 people found this instruction helpful.
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When opening the oven door, the hinge on the left of the door broke.
We panicked cause even simple repairs on these products cost and cost.....but we remained calm and ordered the exact part necessary from you. It arrived in just 3 days and once we had the part in hand it was easy to understand how to replace it. We disassembled the door with screwdrive and swapped the broken part with the new one. The one gotcha was that we were not aware of the shipping pin holding the spring and we struggled for a few trying to get the door closed all the way. Once we discovered the pin and removed it, it was fixed and we were PLEASED!

Thank you,
Louise and Rickl
Parts Used:
Door Hinge
  • Louise from Cedar Rapids, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
11 of 12 people found this instruction helpful.
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Control switch broke off at the knob
My husband actually did the repair and it went very smootly. He removed the palnuts on all switches even though we were only replacing one switch. Then removed the two screws to the switch cover, and slide the cover up to expose the switches. He then took off one wire at a time from the old switch and replaced it one the appropriate place on the new switch. Exteremely easy repair and thank goodness because I (his wife) was the one who broke the switch. Thanks PartSelect!!
Parts Used:
Infinite Switch Palnut O-Ring
  • Deborah from Newburg, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 12 people found this instruction helpful.
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All Instructions for the C238
1 - 15 of 94