79578763802 Kenmore Freezer - Instructions

Replaced old hose and installed the new one. Was very simple with the instructions in your email..... step by step, could not of been any similar.... you guys rock

After noting frost in freezer Right rail started to jam. Noted freezer door was closing crooked. Rail replacement resolved issue. It had been frosting up for some time so Rail must have been broken for a while. Check door seals they were not closing flush.

Swapped old one with new one. New one had extra plug not needed.

Followed instructions online

Removed old rails and tapped new rails in place. The big problem was finding how to fix the drawer. After searching many online websites, It was my good fortune to find Partselect and a one of their service representatives who
knew how to fix my drawer
and they had the part.

Remove 2 screws swing light down a little bit and pull it to front unplug wires . The hard part of job was finding new replacement light, Partselect.com was only sight I could find that had new replacement number and had the light . Other sites including LG site would only tell me the part number on old lights was discontinued 2 of sites said try used appliance dealers

Now that you have to buy a complete assembly that includes the drawer in the classy window it's very simple to replace however you buying parts that you don't need simply because G no longer makes the window. Which I find rather odd being as though that they make the whole assembly think and sell windows by themselves for less than 2/3 of what I spent through the whole assembly

Slid new bin into place. It works perfectly now.

took out original Duct Assembly, put in NEW Duct Assembly the same way the original Duct Assembly was removed in the freezer. The rest was easy to put back together

Removed back panel and water inlet valve and replaced with a new water inlet valve

1. Remove all food from the shelf and take out the crisper drawers.
2. Remove the glass and take out the crisper frame.
3. Take the screws out of the frame that are holding the cover frame in place and remove the old cover frame..
4. Install the new cover and replace screws.
5. Re- install the drawers and glass.

( I'm a 76 yr old female and did it myself with the help of the instructions you provided!). Thanks

Unable to complete repair, had to send parts back
Part should have been PS11732074, but got PS11732704- wrong part
This was a substitute part and was 2" too long

Waiting for refund on this part. It cost me $14.50 to return it by UPS!!!

Have your wonderful Grandson do the repair work.

The ice bin I ordered did not arrive on time and, when tracking indicated it was delivered, it was not here. I notified customer service and was told that they would cancel that order and I could order again.and make a payment, to include shipping, again and I would be reimbursed. Two days later the first order showed up. I notified customer service that the item had shown up and I installed it therfore requested the second order be deleted. Was told that it was already enroute and they would send me necessary paperwork to return it. upon receipt of the paperwork I followed the instructions bur, when I contacted UPS (as directed) was advised that I would have to pay shipping of about $19. unless Partselect requested and paid for shipping and sent me the shipping label. I received the shipping label but, when I contacted UPS was advised that I would stoll have to pay to have the item picked up at my house and, unless I wanted to pay that cost I should deliver the package to a UPS pick up location........all the way across town through heavy traffic, about 25 miles. I should have kept the second bin along with the first, given it away or thrown it away and the cost would have been re imbursed. Trying to do the right thing, I was responsible for additional cost and aggravation .......Thanks a lot!!!!

The past I ordered was broken upon delivery. I asked for a replacement and was refunded the charge. Tried to contact you but "due to covid" you aren't taking calls. Net result: I ordered the part from another source, got it, installed easily. Won't use you again.