79571069012 Kenmore Freezer - Instructions

I watched a couple of You Tube videos on how to make the repair, ordered a new spring from Part Select, and installed the new spring when it arrived. Took about 5 minutes for the actual repair.

Check the spring when it arrives. The first one I received was wound the wrong direction. Called customer service and they were super. Refunded the charge for the first spring, found the correct one for me, and mailed it out.

I actually didn't use what I got. Because there was all kinds of tubing coiled up in the door. We just fed the exsess all the way through the Fridge,and Bingo! It was done.

Expensive to have repair man come out and find out that I’ve been mailed wrong spring again. My icemaker is on the left hand side this is the side of refrigerator- I need the spring for left side with the ice maker. Twice they have mailed me the Wrong spring that goes on the right hand side I have tried to explain this to the person that waits on me. Do I have to pay for another spring and mail this one back ?i have mailed one back and postage is getting expensive.

I took a very thin bladed screwdriver and took the old part out -carefully.
The new part fit in quite easily.

Removed two screws from door and three locking brackets with a small common screw driver. Raised the bracket, slide in the spring, held down the bracket, installed screws and plastic covers. Less than 2 minutes. Easy application no problem with the new spring or ,mullion..

This repair is pretty straight forward. Just remove the 3 screws that hold the ice maker and bin assembly in, unplug the wire harness connector, then remove it from the refrigerator door. Once removed you simply need to remove 3 more screws that hold the ice maker to the auger/bin frame, remove the temp sensor, and a couple pieces of tape. Re-assemble the new ice maker in reverse order and you are all set. I think part of the issue I was having was due to mineral buildup in the tray as well so it had a hard time cracking and removing the ice. Not sure why it was overfilling, maybe the sensor was broken or had buildup on it as well. This solved all the problems I was seeing and now it makes great ice that doesn't stick together and form a bridge in the bin.

Removed mullion strip with Phillips screwdriver replaced spring reinstalled the mullion strip all in about 15 minutes.

Watched tube video about the repair
Ordered part
Performed repair as per the video

Swapped old one with new one. New one had extra plug not needed.

Followed instructions online

Unable to complete repair due to lack of response to emailed question concerning another spring. No picture of spring in question on website making it impossible to be sure of comparability without clarification. Unable to call currently due to no in person support. Just stuck now without an answer. Frustrating to say the least.

1. I ordered a shallow bin which fit the left hand door by mistake as I couldn't enlarge the pictures. So when it arrived and I realized it fit the left door but not the right door I went back on line and had a chat with a wonderful chat person who ordered and sent the 2 right hand shelves., As it happens the drawings on the website were so small I did not realize that the bottom right hand shelf should have been shallower to accommodate the vegetable bin on the bottom of the refrigerator. So I removed the butter bin with the flip top and moved all the shelves up to clear the vegetable drawer and give me the same amount of storage as I had to begin with. I also think the replacement bins are a marginally heavier plastic and therefor may last longer.

The past I ordered was broken upon delivery. I asked for a replacement and was refunded the charge. Tried to contact you but "due to covid" you aren't taking calls. Net result: I ordered the part from another source, got it, installed easily. Won't use you again.

The glass was ordered correctly. The part was too big for mt refrigerator. I tried to send it back, but I got no reply. I tried cutting the glass to size and it shattered. I wasted 60.00 and im disgusted with your company.

Simple replace of door, fits perfectly