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Insulation needed replacing
I searched for the 18x5x5 insulation.,ordered it from Part Select. Waited. Company sent wrong part. Called, they gave me a refund, reordered, promised 2 day free shipping. Waited more than a week, paid for 2 day shipping. Received same, wrong part. Still don't have repair done. Looking elsewhere for part.
I looked online to see a video. Dad to pop lid off soap dispenser. Slide a plastic part to the left n the spring slide off. Video showed how to place prongs on spring . Then had to lift the upper part of spring to lift onto plastic part of soap dispenser. That was it.
Unfortunately it still doesn't work. I asked Ina email to your company for any suggestions, No reply.
One day after placing my order, replacement wheels arrived. I used a screwdriver to pop each (4 total) old set of tandem wheels off the basket basket and poped each new set on.
Bottom tray wheels would catch on old door gasket making it difficult to remove and insert.
Followed the exellent instructions, the flange kit really solves the problem of lower rack wheel catching on the seal. Superior replacement parts compared to previouse repair two years ago.
Since there were no printed instructions, we looked at the photo schematic. Reassembly using the photo was easy by putting the old rack alongside the new one and adjusting the new rack spacing to match the old one. We also had new wheels which snapped on. We were delighted to repair and replace this good, older dishwasher rather than purchase a new one!
the plastic pin that retains the spring has a head on one end that hits a plastic stop on the door to keep it from coming out. I used a small grinder and made a flat spot on the head diameter to make it easy to slide out. This is easier than trying to pry the door off the pin at the two retaing snaps. I was conderned these pin retainer clips were brittle and would break off. Once the pin is slid out, it is a matter to hold the new spring holes in line with the pin. rotate pin so flat side you ground is turned up, so pin will not move out that way. Tiij about an hour