5KSM125BDP4 Whirlpool Mixer - Instructions

I removed the decorative band that covers the seam by removing 1 screw. I then removed the top portion of mixer by removing 4 square head screws. You will then see the gear housing in the front of the mixer. Remove the 4 screws holding that on. There are no spring that are going to pop out and you never know where they went, but be careful because there is a lot of grease and a gear that it just laying in there on the right side. You will see the stainless shaft with a couple on gear cogs on it. Remove the retaing spring from the shaft and pull the top gear off, it may be a little snug. You will then see the dowel pin, mine was sheared off but I could see where it was. Be sure to remove the broken pieces. Use the punch to knock out the remaining pin. Replace with new pin making sure it is evenly exposed on both side of the shaft. Replace the top gear, then the retaining spring, the the gear housing cover, then the mixer top cover and finally the decorative band. Be sure to unplug before you start. These mixers are expensive and expensive to have someone fix them. I ordered 2 pins because shipping is a little high and the pin is cheap. I fixed this for $17.00 total and have a spare pin.

No nstallation required, simply attach.
Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.

Dear Customer Service,

I just would like to express my gratitude for your wonderful service. I received my part for my Kitchen aide mixer on time as promised. The part fit perfectly. Thanks you PartSelect for being there.
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A Happy Customer!

I followed the video provided online. The model shown was not exactly the same as mine, but very close. The step-wise progression demonstrated on the video helped a lot. I had to double check the video a couple of times which added to the work time....I could probably do it again without the video in under 1 hour. As shown in the video, I laid out an old towel across two pieces of 2x4 which helped keep the mixer head in a position that was easy to work on and also prevented scratches.

it just screw in.

I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.

simply put it together, .

the plastic covering the thumb screw cracked almost half way and lost the piece....so the new one is being used to replace this old one...very easy to install

Placed pin in the hole...some wiggling had to be done for a tight fit. Installation complete!

and I thought replacing the hinge pin would fix it, I used an awl to push out the old pin then used the new pin to push the old one all the way out. That did not fix the problem. Went to a store to look over a new one and saw that the screw under the head at the hinge point on the new machines was not screwed in tight. Turns out that screw is the "bumper" for the head against the neck, so the head is held back by the screw. FIXED

replaced

Great! Got the right part, the first time- did not break in shipping. Your web site made it very easy to pick out what I needed.

The plastic worm gear was stripped,I took it apart first then cleaned out all the old grease so when the new part came it together like a charm.

Put on a new base plate using fresh screws, all ordered on Parts Select in under a minute. Now my grandmas old Kitchen Aid Stand-up mixer is as good as new! This was way easier than I thought it would be and really a great experience!

Just screwed it in