41791119 General Electric Dishwasher - Instructions
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Leaking water pump
Disconnect water line and screws (2) holding dishwasher under cabinet, and clamp for wastewater line. Pulled dishwasher out, turned on its side, and removed pump. Disassembled pump per instructions (great instructions) and installed new parts. Reversed to reassemble and except for a loose clamp that leaked (I tightened) it went well. Just under 1 hour.
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John from Palatine, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
7 of 13 people
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water leak
stripped old gasket from around the door (easy part)
instructions said to remove two screws from the bottom of the door to allow you to fit the gasket around the bottom
this was not too easy as you cannot get see the inside of bottom end of the door
I ended up removing the other door screws and this allowed me to fit the gasket quite easily
one tip tape the door lock immediately after removing screws as the lock assembly is not attached to the door
final step was to make sure the gasket was seated all around as my first wash had a slight lead
by pushing on the door after the door was locked cured the problem
instructions said to remove two screws from the bottom of the door to allow you to fit the gasket around the bottom
this was not too easy as you cannot get see the inside of bottom end of the door
I ended up removing the other door screws and this allowed me to fit the gasket quite easily
one tip tape the door lock immediately after removing screws as the lock assembly is not attached to the door
final step was to make sure the gasket was seated all around as my first wash had a slight lead
by pushing on the door after the door was locked cured the problem
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frederick from auburn, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
4 of 5 people
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poor dish washing
Read directions. They were poorly drawn. Set them aside. Opened up unit on December 26th. I made careful observation of the wiring, two hoses, one metal bracket, the hose two clamps, and then proceeded. Instructions said 1 to 2 hours, to complete. Ha Ha, perhaps if you've done it before. It was actually really closer to four hours. When done, it worked perfectly. The best part, my wife said: "This was the best Christmas present ever!" That made my day! Dishes are clean again, just like new! Thank you: www.PartsSelect.com.
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THOMAS from LACONIA, NH
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
4 of 5 people
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Spray arm buster
Use screw driver for leveage, righty tighty, lefty loosie, easy as that, and thanks to Parts Select, ordered my part on Thursday by dinner time Friday had part, install no washing dishies by hand, Thanks guys
Brian Souza
Vacaville, CA
Brian Souza
Vacaville, CA
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Brian from Vacaville, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 5 people
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Spray arm not functioning properly
Very simple. By hand, I unscrewed the old spray arm and screwed in the new one. One brief hangup. The old spray arm was very hard to unscrew. Rather than seeming to force it, I called the PartsSelect 800 number and got advice. The tech reassured me that all I had to to was unscrew it and put in new one. So I applied more force and old one came out. A breeze.
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Lawrence M from Pollock Pines, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 5 people
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Silverware basket was missing in the condo that we rented
I just plugged in the model number and a screen came up that showed all the part numbers that made up the model. picked out the parts that we needed and ordered it and within 2 day we had the new basket that we needed for our dish washer.
the service and ease was better that going to the appliance store and picking up the basket.
I was very happy the the service.
Donald Brown
the service and ease was better that going to the appliance store and picking up the basket.
I was very happy the the service.
Donald Brown
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donald from fullerton, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 5 people
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Rinse Aid Fill Cap melted because it landed next to the heating element because it wasn't screwed in
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Helen from Carol Stream, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 5 people
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water would not drain at end of cycle
Went to repair parts on troubleshooting and found check valve assembly to be most common problem. Went to parts diagram to locate assembly and found it somewhat confusing as to exact location. Ordered part(s) on percentage as the problem. Received part next day (great)! Pulled dishwasher out and found I did NOT need to do so to replace check valve which is replaced without having to remove dishwasher. The gasket replacement was not necessary as it seals sump area from bottom of dishwasher and not the valve as it appears on the parts diagram. It took about 2 minutes to replace valve itself and it was the cause of the problem.
Parts Used:
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David from Sheffield, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
4 of 5 people
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Motor froze up on dishwasher
Removed dishwasher, took off motor, and ordered part. It was delivered in a timely fashion (3 days). Determined which directions to follow. Used screwdriver to hook up motor. Put dishwasher back into cabinet area, made sure there were no leaks before fastening the dishwasher in place. Took about 1/2 hour to complete process. Very satisfied.
Parts Used:
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Raymond from Oshkosh, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 8 people
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Original Push on nut had corroded and was not retaining seal properly. Leaked water every drain cycle.
I would like to start-off by saying that I love this site . I've never been even remotely dissatisfied with parts I've ordered and the installation videos are awesome! I would recommend this site to anyone looking to repair appliances. Secondly, I am a retired mechanical designer with over 35 years of experience. I have a broad range of design experience in consumer, governmental, industrial and military part and product design. My opinion about the design having to do directly with my appliance is not very high and after talking with another local parts supplier discovered that this particular design is approximately 20 years old. I wonder how many dishwashers are leaking without the consumer realizing they have this problem. I followed the installation instructions provided by this site verbatim and the dishwasher still leaked like a sieve. This in my opinion goes back to my remarks concerning the design. This is a weak design at best and could benefit from an improvement in that area. After I installed the new parts, the push on nut (upon being seated onto the shaft for the drain valve flapper) was loose and spun freely. The push on nut did not properly compress the seal onto and around the flapper shaft nor into the valve housing. Water leaked through the seal as a result. I disassembled all of the parts again and placed a flat washer between the push on nut and the seal, to help compress the seal onto the flapper shaft and into the valve housing. The washer was a stainless steel flat washer with an ID that fit onto the shaft closely, but was a smaller OD than the seal. The washer was about 1/32" thick. Upon reassembly and observation, the dishwasher leak was stopped with the addition of the flat washer and my issue was resolved.
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David from Emmitsburg, MD
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
3 of 3 people
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rusting of stems on upper rack
The video was extremely helpful. Removing the tabs was easy. However, we struggled with the re-insertion. They did not "snap" back in as easily as seen on video. We ended up using a pair of pliers to push pieces into slot. We did not use very much pressure for fear of breaking the plastic. However, after many tries, we were successful & it works perfectly. Perhaps a close-up of the "snapping in" part might help future installers.
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Pamela from HAMILTON, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
3 of 3 people
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Old upper rollers and axles were dry and brittle. One roller was broken off. Upper rack would fall out of place when loaded
Removed rack slide end caps. They broke off because of brittleness. Removed rack, then used pliers and/or flat blade screwdriver to remove 4 rollers and axle assemblies. Replaced with new rollers/axles. Return upper rack into slides and installed new end caps. New caps slightly different than old but easily clip into place Upper rack works lile new!
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David from KINGSFORD, MI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
4 of 6 people
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Dishwasher was leaking water underneath
Our older GE dishwasher was leaking water on the floor while running. After inspecting it while running I was able to determine that the water was coming from the seal around the motors shaft where it entered the pump. I then looked up the washers model number and ordered the impeller shaft seal kit. To my suprise the kit arrived the very next day! After disconnecting the power and water supplies from the dishwasher , I then removed it from the cabinet base and turned it over to gain easy access to the bottom. Using nothing more than a nut driver, adjustable wrench and a pair of pliers I was able to loosen the two compression clamps and two hose clamps that hold the pump to the bottom of the washers tub. I then removed the entire pump and took it to my work bench for the rest of the repair. Removing the plastic impeller strainer was the toughest part.. Lacking the proper spanner wrench, I had no tool that would lock onto the raised tabs to turn it loose with. I was able to position the tabs in the jaws of my workbench vise and giving the entire pump a little twist, It broke free and I was then able to unscrew the rest of the way it by hand.. The old dried up detergent made for a good adhesive, and after removal I cleaned the area completely so the new strainer would thread in easy. I installed the new parts in the kit as per the supplied instructions and re-installed the pump housing back on the dishwasher and put it all back in place. After running it several times not a drip was to be seen, and I was very pleased with the whole process. With the shipping it cost me just $25.00, and it saved me a expensive service call or maybe even the cost of buying a new machine. I would say that overall it was a easy repair but lacking the right tools, you may have some trouble removing the pumps plastic strainer screen as I did. I would highly recommend PartsSelect to anyone, and the entire experience was a good one for me.
Parts Used:
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Michael from McHenry, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
5 of 9 people
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Dishwasher not draining on all cycles.
My GE Potscrubber 940 would not drain on all cycles. After checking the basin traps and not finding any blockage in the water drain line, I suspected that the problem was with the drain solenoid, since the motor was running smooth. I removed the dishwasher, primarily by removing the water supply line on the left side from the water inlet valve and disconnecting the electrical connections. Make sure you turn off the water and electricity before you do any work on the dishwasher. With the dishwasher taken out and on its side, the drain solenoid unit will be visible near the motor in the middle assuming that the front bottom panel of the dishwasher has been removed. I found mine to be all crudded up. I removed the electrical connections and the solenoid bracket. Then by using my multimeter, I found a bad resistance reading (infinity) for the solenoid. I ordered the Drain Solenoid Repair Kit and replaced all the items except the plastic rocker arm. Naturally, just reverse your steps to get the dishwasher back together. Turn the water and electricity back on and fire her up. Check for proper operation and any leaks and you should be done.
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Dale from Kent, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Wrench (Adjustable), Wrench set
4 of 6 people
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Upper and Lower racks had rusted
It was really simple. I watched the u-tube video to replace the top rack. I was able to complete removal of the old one and replacement with the new one in about 5 minutes. The lower rack simply pulled out and the new one slid right in. The quality of the replacement racks is much higher than the originals. I'm so happy I chose this easy and cost efficient repair.
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Kathleen from NASHUA, NH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 3 people
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