41610149 General Electric Dishwasher - Instructions
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Upper rack rollers (not the slide rollers) wear out and fall off. Rack falls out when pulled.
Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to clip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!
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Jack from BELLEFONTE, PA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Did not fully drain water
Looked up possible causes on your website. Website stated that more than 50% of time the cause was the piston and nut assembly. Removed the piston and nut assembly in bottom of unit behind screen on rear wall and saw that the gasket seal was completely gone . Ordered the part. took less than 10 minutes to install. Tested the unit and it drained completely. Thank you as i was looking at a more difficult repair if the pump had to be replaced.Repair cost less than $20.00.Before changing piston and nut assembly I cleaned the strainer and sump. disconnected drain hose and checked for blockage . i than checked your website that listed the piston assembly as the culprit more than 50% of the time. Thanks again
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Antoinette from TOMS RIVER, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Missing wheels
The wheel kit came with axel's to support them. They snapped in place in seconds. No instructions provided, but installing method was obvious.
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Denise from PALERMO, ME
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 6 people
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The wheels on the lower rack of our dishwasher kept falling off.
Removed the lower rack. Took off the old wheels. Put the axles on the new wheels which took a little manpower, but became easier once you did a couple (there are 8 wheels). Then snapped the new wheels on the rack which was really simple. The new design is much improved to the old one. The wheels glide better, then they ever did. We're sorry we didn't think of this repair years ago and the cost was a fraction of the cost of a new dishwasher.
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Sharon from THE VILLAGES, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Axel for upper rack broke
over time the upper rack axles broke so the rack would just come out of the rollers. I ordered the parts from here and had to youtube how to get the stops out so I didn't have to unscrew the metal guides out making an easy job into a hard one. all you have to do is with a flat head screw driver is slightly bend the plastic end part of the stop which is in the metal guide that stops the wheels from coming out of the guides. once you bend out the plastic end you then turn the stop to get it out of the metal guides. if you youtube it its very easy. just be easy when you bend the plastic piece because I can see it breaking. I didn't break mine so the job was very very easy and took all of about 5 to 10 minutes to complete the entire job. I love this site it had real life info to help out when you need to do a job and trouble shoot your appliance.
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Michael from BRONX, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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side ends were broken off so rollers came off every time we pulled the racks out
installed new rollers per diagram then installed side ends into sides. Couldn`t have been easier. Dishwasher is like new now.
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Daniel from Circleville, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Original Push on nut had corroded and was not retaining seal properly. Leaked water every drain cycle.
I would like to start-off by saying that I love this site . I've never been even remotely dissatisfied with parts I've ordered and the installation videos are awesome! I would recommend this site to anyone looking to repair appliances. Secondly, I am a retired mechanical designer with over 35 years of experience. I have a broad range of design experience in consumer, governmental, industrial and military part and product design. My opinion about the design having to do directly with my appliance is not very high and after talking with another local parts supplier discovered that this particular design is approximately 20 years old. I wonder how many dishwashers are leaking without the consumer realizing they have this problem. I followed the installation instructions provided by this site verbatim and the dishwasher still leaked like a sieve. This in my opinion goes back to my remarks concerning the design. This is a weak design at best and could benefit from an improvement in that area. After I installed the new parts, the push on nut (upon being seated onto the shaft for the drain valve flapper) was loose and spun freely. The push on nut did not properly compress the seal onto and around the flapper shaft nor into the valve housing. Water leaked through the seal as a result. I disassembled all of the parts again and placed a flat washer between the push on nut and the seal, to help compress the seal onto the flapper shaft and into the valve housing. The washer was a stainless steel flat washer with an ID that fit onto the shaft closely, but was a smaller OD than the seal. The washer was about 1/32" thick. Upon reassembly and observation, the dishwasher leak was stopped with the addition of the flat washer and my issue was resolved.
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David from Emmitsburg, MD
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
3 of 3 people
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Dishwasher not draining on all cycles.
My GE Potscrubber 940 would not drain on all cycles. After checking the basin traps and not finding any blockage in the water drain line, I suspected that the problem was with the drain solenoid, since the motor was running smooth. I removed the dishwasher, primarily by removing the water supply line on the left side from the water inlet valve and disconnecting the electrical connections. Make sure you turn off the water and electricity before you do any work on the dishwasher. With the dishwasher taken out and on its side, the drain solenoid unit will be visible near the motor in the middle assuming that the front bottom panel of the dishwasher has been removed. I found mine to be all crudded up. I removed the electrical connections and the solenoid bracket. Then by using my multimeter, I found a bad resistance reading (infinity) for the solenoid. I ordered the Drain Solenoid Repair Kit and replaced all the items except the plastic rocker arm. Naturally, just reverse your steps to get the dishwasher back together. Turn the water and electricity back on and fire her up. Check for proper operation and any leaks and you should be done.
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Dale from Kent, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Wrench (Adjustable), Wrench set
4 of 6 people
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Dishes not clean after wash,White film all over.
Pulled unit out of cabinet took two top screws out of spinner spray arm and put back together.Old sprayer was plugged up not letting wash go through.Thanks for helping me fix and not replace unit.Saved at least 400.
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Carl from Corpus Christi, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
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rusting of stems on upper rack
The video was extremely helpful. Removing the tabs was easy. However, we struggled with the re-insertion. They did not "snap" back in as easily as seen on video. We ended up using a pair of pliers to push pieces into slot. We did not use very much pressure for fear of breaking the plastic. However, after many tries, we were successful & it works perfectly. Perhaps a close-up of the "snapping in" part might help future installers.
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Pamela from HAMILTON, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
3 of 3 people
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Old upper rollers and axles were dry and brittle. One roller was broken off. Upper rack would fall out of place when loaded
Removed rack slide end caps. They broke off because of brittleness. Removed rack, then used pliers and/or flat blade screwdriver to remove 4 rollers and axle assemblies. Replaced with new rollers/axles. Return upper rack into slides and installed new end caps. New caps slightly different than old but easily clip into place Upper rack works lile new!
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David from KINGSFORD, MI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
4 of 6 people
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Holes in bottom of silverware basket
Removed old basket, put new one in. New basket fits but it is larger then the old one so it takes up more room leaving less room for dishes. My dishwasher is apartment size.
Service from PartsSelect was very prompt.
Service from PartsSelect was very prompt.
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Jane from Clifton, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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broken off end caps, top would slide off, frustrating.
did it by hand, carefully flair out the plastic piece only enough to slide it into the metal rail.
Parts Used:
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Paul from Blairs, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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missing wheels on lower dish rack
Very simple repair: assemble the wheel/clip assembly. Attach to lower dish rack.
I was very happy with the fast delivery by PartSelect.
I was very happy with the fast delivery by PartSelect.
Parts Used:
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Shoji from Arlington, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Dishwasher not draining fully
Removed screws on the drain pump filter screens at the back of the dishwasher, unscrewed the check valve, screwed in the replacement unit, and re-affixed the filter screens.
I lived with the drain problem for 6 months and reviewed on line trouble shooting which all pointed me to a pump or solenoid valve problem. I pulled the unit and disassembled everything before noticing that the rubber washer/stopper at the top of the check valve had erroded away and was not preventing water from pumping back into the cabinet when the drain pump kicked on. Always check the condition of this check valve first if you dishwasher is not draining properly. It was so easy once I found the bad part.
I lived with the drain problem for 6 months and reviewed on line trouble shooting which all pointed me to a pump or solenoid valve problem. I pulled the unit and disassembled everything before noticing that the rubber washer/stopper at the top of the check valve had erroded away and was not preventing water from pumping back into the cabinet when the drain pump kicked on. Always check the condition of this check valve first if you dishwasher is not draining properly. It was so easy once I found the bad part.
Parts Used:
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Lyle from Saint Chalres, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
3 of 4 people
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