41251119 General Electric Dishwasher - Instructions
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Dishwasher not draining on all cycles.
My GE Potscrubber 940 would not drain on all cycles. After checking the basin traps and not finding any blockage in the water drain line, I suspected that the problem was with the drain solenoid, since the motor was running smooth. I removed the dishwasher, primarily by removing the water supply line on the left side from the water inlet valve and disconnecting the electrical connections. Make sure you turn off the water and electricity before you do any work on the dishwasher. With the dishwasher taken out and on its side, the drain solenoid unit will be visible near the motor in the middle assuming that the front bottom panel of the dishwasher has been removed. I found mine to be all crudded up. I removed the electrical connections and the solenoid bracket. Then by using my multimeter, I found a bad resistance reading (infinity) for the solenoid. I ordered the Drain Solenoid Repair Kit and replaced all the items except the plastic rocker arm. Naturally, just reverse your steps to get the dishwasher back together. Turn the water and electricity back on and fire her up. Check for proper operation and any leaks and you should be done.
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Dale from Kent, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Wrench (Adjustable), Wrench set
4 of 6 people
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The wheels kept falling off the lower carriage in our dishwasher.
Each replacement wheel came in two parts: the wheel itself and the clip which had to be pushed through the center hole in the wheel in order to attach each wheel to the carriage that holds dishes. I had difficulty assembling the clips and wheels until I ran the clips under hot water to soften them. This made it possible to assemble the wheels and attach them to the dish carriage. I would have preferred the wheels to have come assembled, particularly given the price of each one.
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Ralph Raymond from Gansevoort, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
3 of 3 people
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Motor / Pump berrings out
Ordered the new motor/pump here at parts select and with the easy directions I replaced in no time flat. Saved me $300.00 for a replacement.
Parts Used:
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Sheri from St.Cloud, MN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
4 of 6 people
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would not drain but washed fine
easiest way i found to do it was pull dishwashers out from under the cabnet... laided a pillow down in front of the door and turned it on the front side... the part was very easy to get to at this angle....could have done it in less then 5 minutes but took my time to double check everything to be safe....took a total of about 10 minutes..... very happy now no longer need to vacume out the old dish water left at the bottom of the dishwasher...... i think most anyone could do this very easy....
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john from nashville, TN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set
3 of 3 people
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Axel for upper rack broke
over time the upper rack axles broke so the rack would just come out of the rollers. I ordered the parts from here and had to youtube how to get the stops out so I didn't have to unscrew the metal guides out making an easy job into a hard one. all you have to do is with a flat head screw driver is slightly bend the plastic end part of the stop which is in the metal guide that stops the wheels from coming out of the guides. once you bend out the plastic end you then turn the stop to get it out of the metal guides. if you youtube it its very easy. just be easy when you bend the plastic piece because I can see it breaking. I didn't break mine so the job was very very easy and took all of about 5 to 10 minutes to complete the entire job. I love this site it had real life info to help out when you need to do a job and trouble shoot your appliance.
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Michael from BRONX, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 6 people
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Upper rack rollers (not the slide rollers) wear out and fall off. Rack falls out when pulled.
Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to clip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!
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Jack from BELLEFONTE, PA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 6 people
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Had cracked roller
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Gerald from BLUFFTON, SC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 9 people
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The wheels on the lower rack of our dishwasher kept falling off.
Removed the lower rack. Took off the old wheels. Put the axles on the new wheels which took a little manpower, but became easier once you did a couple (there are 8 wheels). Then snapped the new wheels on the rack which was really simple. The new design is much improved to the old one. The wheels glide better, then they ever did. We're sorry we didn't think of this repair years ago and the cost was a fraction of the cost of a new dishwasher.
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Sharon from THE VILLAGES, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 6 people
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Missing wheels
The wheel kit came with axel's to support them. They snapped in place in seconds. No instructions provided, but installing method was obvious.
Parts Used:
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Denise from PALERMO, ME
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 6 people
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Leaking
I first made a bad assumption that the leaking dishwasher was from the gasket. I replaced the gasket and it still leaked. To find the leak, I took the body off of the dishwasher and ran it to find the leak. It was from the solonoid connection. I took photos of the leaking motor unit and very easily replaced the new motor unit by matching the placement from the photos. The hardest part is tipping the dishwasher on its side and mopping up the water.
It was very easy. All you need is a nut driver and a Phillips screwdriver. Even an over-domesticated, non- tool user can do it.
It was very easy. All you need is a nut driver and a Phillips screwdriver. Even an over-domesticated, non- tool user can do it.
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Holly from Watertown, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
4 of 6 people
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Upper rack would fall down because of worn-out rollers
Determined not to call a repairman for such a simple problem, I watched your extremely helpful video. The ordered parts came right away and all it took was a screw driver and 30 minutes to take off and replace four rollers. So easy, this 75 year-old grandma could do it!
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Bettie from ATLANTA, GA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 6 people
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Frozen soleniod valve
Pulled washer out about 6" without disconnecting any hoses. This way i could use both hands from the left side & front after i took the kick plate off.
Parts Used:
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Ronald from MONTGOMRY VLG, MD
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 3 people
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Dishwasher would not drain.
The dishwasher was in a rental so I didn't want to spend the money for a new one. The part was expensive compared to a new (cheap) dishwasher. The order was shipped promptly and arrived when I expected even though it was Christmas time. The part fit perfectly and everything is back in place.
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Thomas from VICTORVILLE, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
4 of 7 people
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Broken wheel and cage mount
Once realized needed to open the wheel rail a little to remove wheel stop, it wasn't too difficult. Took about 20 minutes. Part came in a couple of days and was the correct part. Was disappointed that a similiar part, looked the same on the web site costing about $54.00 plus shipping, ended up costing about $100.00. Contacted customer service, said I needed to contact the factory. Seems like they should have researched the problem, Andy Duer
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Joe from Belle Haven, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
3 of 4 people
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My wife had been washing dishes in the sink for a while but after Thanksgiving we loaded up the dishwasher . It wasnt making the usual noises and we realized that it wouldn't drain any water.
We ordered the pump kit by model number and it was a perfect match.(It was on our door step in 2 days with normal shipping!) Three bolts and a couple of electrical connections later and the pump was off The install was just as easy. The instructions were very easy to follow.It's great to find a company these days that knows what it is doing and does exactly what it says it will do.
Kudos and thanks!
Kudos and thanks!
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Dennis from Cookson, OK
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
3 of 4 people
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