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The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job. Bill
My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.
I first made a bad assumption that the leaking dishwasher was from the gasket. I replaced the gasket and it still leaked. To find the leak, I took the body off of the dishwasher and ran it to find the leak. It was from the solonoid connection. I took photos of the leaking motor unit and very easily replaced the new motor unit by matching the placement from the photos. The hardest part is tipping the dishwasher on its side and mopping up the water. It was very easy. All you need is a nut driver and a Phillips screwdriver. Even an over-domesticated, non- tool user can do it.
Removed old basket, put new one in. New basket fits but it is larger then the old one so it takes up more room leaving less room for dishes. My dishwasher is apartment size.
My wife had been washing dishes in the sink for a while but after Thanksgiving we loaded up the dishwasher . It wasnt making the usual noises and we realized that it wouldn't drain any water.
We ordered the pump kit by model number and it was a perfect match.(It was on our door step in 2 days with normal shipping!) Three bolts and a couple of electrical connections later and the pump was off The install was just as easy. The instructions were very easy to follow.It's great to find a company these days that knows what it is doing and does exactly what it says it will do. Kudos and thanks!
Old door gasket had become hardened and would not seal properly.
Pulled the lower left side end of the old door gasket out of door gasket retaining slot and slowly and evenly continued to work my way around the door pulling the door gasket out of the retaining slot until I reached the end. I installed the new gasket into retaining the retaining slot beginning on lower left side and then slowly and evenly working my way around the door inserting the new gasket into the retaining slot. I was careful to make sure the two cutout portions of the new gasket's retaining edge were correctly positioned in the lower corners of the door.
We ordered our motor and pump assembly. When it arrived we followed the instructions that came with it. We had no problem with the instructions. We found it to be really easy. I was very happy since this happened 4 days before Thanksgiving. Thanks for the easy instructions, my husband got my dishwasher repaired in plenty of time for our Thanksgiving family get together.
I removed the dishwasher, removed the front kick panel, layed the dishwasher on its back, loosened the clamps and removed the old motor and pump assy. Cleaned up the area where the unit was, Installed the new unit, tightened the clamps and it was done. Probably took around an hour because of my cleaning up the sealing areas.
