31623 (ASTESEU) LG Washer - Instructions

raised the front of washer by hand (literally) and placed two 2x4 blocks under front lip for support. reached up inside washer cabinet and unscrewed the broken leg piece upwards into the cabinet. this was the only way I could get the broken piece out without some specialized tool to reach it from the underside. replacement with the new leg was a breeze.

Tried to remove adjitator but it was stuck. Could not find any professional method of pulling it. There must be some type of puller,

turn off the water, unplug washer from power. remove two screws holding rear top plate. Here's the hard part. Pry the rear top plate from the top of the washer. It has multiple snap in guides across the front edge and they are very tight. Be careful and apply steady pressure straight up and they will eventually come free.
I marked each of the electrical inputs going to the old valve before removing. Remove the wiring harness. Again be careful and ease them off. the connectors
come apart easily. Remove the hose clamps with pliers and slip off the hoses. They are long enough that I trimmed off the soft ends of the old hoses and still had plenty of hose to reconnect. Remove the filler hoses. Remove the screws holding the valve to the machine. Re install the new valve in reverse order. Goes back in very easily.
Make sure to secure all the hoses. Run a wash cycle with an empty tub to make sure everything is working properly and nothing is leaking. Snap the rear top plate back into position and secure with the two screws Should take less than a couple of hours to do this job. Again the hardest part is getting the rear top plate off.

Since the old pulsator had actually come off during a wash cycle, I was able to place the new one on easily. Tightened the screw with a socket. Then placed the new cap on. Before placing the new pulsator on, I was able to clean all the mold and hard deposits off the mechanism under the pulsator. The hard deposits were also scrapped from the pulsator holding (where the screw goes) which may have caused the problem to begin with.

Tried everything and could not get it out I just use mesh bags for washing at this time, but LG washing machine is the worst I have ever had

Very simple repair after watching YouTube video on how to complete repair.

Former LG repair looked under washer while it was engaging & noticed motor was not spinning. LG took forever I ordered the part from you guys. It looked different from original. Figured out to take extra port for front loader. I have top loader. Installed washer works great!!

unplugged machine, turned off water valves. Moved machine away from the wall. Disconnected supply lines. Removed cover housing water valve assembly.
Took a picture with phone. Disconnected water and electrical wires. Removed water valve assembly . Installed new assembly ,cover and reconnected supply lines, plugged power cord in, turned on water supply valves. Done.

I HAD A CHAT WITH LG EXPLAINED THE PROBLEM . SAID IT WAS THE WATER SHUT OFF VALUE. V EVEN SENT THE PAGE WITH PART# TO ORDER ONLINE.

LOVE LG CHAT!!!