11020022014 Kenmore Washer - Instructions
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I happened to have the lid open when agitation began. I heard grinding, and the top of the agitator wasn't moving much.
I shut the machine off and came to the site . I got the impression that it could have been several things. I made the wash and rinse very brief to minimize further damage. My clothes didn't get clean. I just had to pop the hubcap and remove a 7/16 hex head screw to see there was no damage but broken dogs. I hadn't needed to abort the wash. I think they've been broken 15 years but didn't happen to make noise before. if the top piece of the agitator were called the circulator, I would have figured it out years ago. On full loads, clothes didn't circulate very well and tended to come out with deposits of lint. I think friction from a coating of soap scum kept the circulator moving enough to fool me, but it wasn't doing its job. I heated baking soda in water on the stove to make washing soda. I soaked the parts to remove soap scum, paying special attention to the ring of cogs that the dogs would engage. I replaced the thrust spacer because it was cracked. I didn't feel any grease or see any wear, so I think the only function for grease would be to prevent squeaks. Now, with a full load, clothes and water circulate better than I remember.
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Stephen from GROVER, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
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Taking the adjetator apart.
I went on line to find out how take the adjetator apart. You just stand on the adjetator and pull the top off. Very simple. Once that wss apart I cleaned the dog area of dirt and old pieces. Install new dogs and put it back together. I was trying to make much harder than it was. Piece of cake.
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David from JOELTON, TN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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I noticed when putting clothes in the washer and more than half full the top agitator slowed down.
We ordered the dog Agit clutch and within a few minutes I had a new washer. It started agitating a lot faster.
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Janet from LINCOLNVILLE, KS
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set, Wrench (Adjustable)
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upper agitator wouldn't rotate properly/intermittently
Removed the four worn agitator directional cogs and replaced them with new ones
Parts Used:
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Tony from SUMNER, GA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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COGS WERE WORN OUT
THE INSTRUCTIONS ARE ON THE SAME SITE AS YOUR PART WHITCH MADE IT SIMPLE
Parts Used:
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WALTER R. from BEDFORD, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
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Agitator was skipping and seemed lose.
Removed agitator according to instructions, although upper and lower agitator did not want to separate. I used a steel rod and hammer to separate them by hitting lower agitator where bolt goes through. After removing and replacing old cogs, cog holder had to be tipped upside down to insert in agitator. I used a small dap of toothpaste to hold retainer in place while I inserted it in agitator. Works great now.
Parts Used:
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John from WHITE BEAR LK, MN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Wrench set
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Top part of agitator did not work. It would only turn sometimes.
I followed a repair video on YouTube It is easier to disassemble the agitator and replace to cogs The hard part was placing the top part of the agitator back onto the bottom parts, after I replaced the cogs. i use a flashlight to help see where the two separate pieces of the agitator need to be to connect the back together properly ( top agitator & bottom agitator). Once this sep is completed you have to place the whole agitator and line it up on the agitator rod. Line up the groves as much as possible. Turn the agitator slowly until it slides into place. Then use your socket wrench to tighten the screw. The screw is the last step to attach the agitator back onto the washing machine. Then replace the cap, to keep water from going down into the washing machine. Then replace the fabric softener dispenser. Now you have a great washing machine. I am a women and did this repair by myself.
Parts Used:
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Lorraine from FORT PIERCE, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
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The washer was shaking during the spin cycle
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Michele from ROCHESTER, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench (Adjustable)
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Agitator wouldn't agitate
Removed the bolt that holds the agitator in place..pryed the metal ring that holds the agitator dogs in place..replaced the old dogs with the new ones..old ones were broke off so I had to figure out what direction to install them by assembling everything and making sure that the dogs would catch the teeth on the part that surrounds them..reassembled and then the machine wound agitate properly..but then discovered that the direct drive clutch was not working keeping the drum from spinning..so I replaced the clutch but that's another review..
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Timothy from PRAGUE, OK
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Socket set
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Shakes and moves | Noisy
Followed video on your web site, and used that for ways to fix, good directions. If I was more organized it prob would of taken about an hour or less
Parts Used:
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Philip from BURIEN, WA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
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cogs wore out
remove top of adigator and remove bolt. remove plastic clip and cogs.replace in reverse order.
Parts Used:
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Rudy from Tariffville, CT
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Difficulty Level:Really Easy
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Total Repair Time:More than 2 hours
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Tools:Nutdriver
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top section of agiatort wouldn't rotate
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Beverly from WEST FALLS, NY
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Plastic gears wore down not allowing top half of agitator to spin
Popped off top of softener cup. Pulled out screen. Used nutdriver to back out the only bolt holding the agitator on. Pulled it off popped out plastic "gears" and popped new ones in. Put back in reverse order. Done in 5 minutes....worked perfectly! Easy!!! Thanks !!
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Jonathon from LOCKPORT, KY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Washer agitator was slipping
Removed the agitator cap, then removed the plastic, spring loaded retaining part (needed a square head tool). Once out, the cog retainer came out, replaced all four cogs, and replaced in reverse. Easy as pie & took 10 minutes!!
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Penu from SAN MARCOS, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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The top agitator was not working.
I followed the instructions and removed the old part. I assembled the replacement parts and installed them. I also watched a video of the repair before I attempted the repair. All in all it went very smoothly.
Parts Used:
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Kerry from LINCOLN, NH
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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