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Model Number Locations
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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
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Troubleshooting
This part works with the following products:
Refrigerator
Questions and Answers
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2 questions answered by our experts.
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John
May 3, 2023
Where does this part go exactly? Very hard to figure out the location of it based on the provided schematic map.
For model number RF23HCEDTSR/AA
Hello John, thank you for getting in touch. The refrigerator control board, part number PS9604094, is located on the backside of the refrigerator. It is present under the PCB cover panel which is held together with the help of the mounting screws. We hope this information helps!
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John
May 3, 2023
The Home Shield techs ordered this part to tackle the problem of my fridge not cooling. I was curious if this was the right strategy to solve that problem. They have ordered the part for me, but wanted confirmation whether this will indeed solve the problem. Thank you.
For model number RF23HCEDTSR/AA-0001
Hi John, thank you for contacting us. Based on our research, the issue is probably due to the evaporator fan motor, part number PS9603956. We hope this helps!
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