This turntable motor coupler connects the turntable motor to the turntable tray to activate the tray. If your tray does not consistently turn or does not turn at all, replace this part. This part measures 1 1/2" in diameter. Remember to unplug your microwave from the power source as a safety precaution. Refer to the openers manual provided by the manufacturer for further installation instructions and accurate guidance.
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Troubleshooting
This part fixes the following symptoms:
Tray won’t turn | Won’t turn on
This part works with the following products:
Microwave.
This part works with the following products:
General Electric, Kenmore, Hotpoint.
Part# WB06X10420 replaces these:
AP3416049, 942560, WB6X10420
Questions and Answers
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4 questions answered by our experts.
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John
November 30, 2017
I need the turntable coupler part jvm1630otr8. Apparently this part isn't available since I can't find it anywhere.What is the replacement model for the coupler I need to get that will fit this Hotpoint?
For model number RVM1625SJ01
Hello John, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS227859. Hope this helps!
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Buzz
June 24, 2019
Can you tell me the size of the screw that holds the turntable motor in place. Misplaced.
For model number jvm1650sh05
Hello Buzz, Thank you for the question. Very sorry but we do not have the dimensions for this screw. For more specialized assistance or to speak with someone about this, I would suggest calling the manufacturer of the appliance directly. Hope this helps!
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Larry
March 8, 2023
How to remove and replace this turntable coupler
For model number JVM1650WH01
Hi Larry, thank you for reaching out. Firstly, unplug the appliance power cord. Then open the oven door to access the glass tray. Just remove the glass tray, and pull the turntable coupler straight upward. Now install a new turntable coupler, align it with a motor shaft, and position the glass tray on the coupler. We hope this information helps!
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Larry
March 9, 2023
How do you replace the Drive Motor for this model ?
For model number JVM1650wh01
Hi Larry, thank you for reaching out. We would recommend following these general instructions to replace the drive motor, part number PS237772: First, turn off the power supply to the unit. Remove all the screws securing the bottom panel and lower it. Disconnect the wire harness from the drive motor, and then remove the mounting screws. Rotate the motor clockwise to detach it. To install the new motor, insert the motor shaft into the drive coupler. Rotate the motor anti-clockwise, and insert the mounting screw. Reconnect the harness wire to the drive motor and put the bottom panel back on. We hope this information is useful!
Average Repair Rating: 4.6 / 5.0, 25 reviews.
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Original Turntable Coupler shaft broke in two pieces
I was able to simply lift the broken turntable coupler from the bottom of the microwave. The smaller broken piece fell inside the body of the microwave. I tried unsuccessfully to retrieve it. When the new part arrived, I simply snapped it in place. Everything works good as new!
Scott from Manville, NJ
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
62 of 70 peoplefound this instruction helpful.
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turntable wouldnt turn,and light sockets were cracked and brittle.
turntable coupler was an easy switch from inside the cooking area(pull out and push in the new part).The light sockets were accessed by removing five screws under the microwave,lowering the panel and replacing the light sockets(one screw in each and two electrical plugins)simple....
Turntable coupler broke due to plastic wrap getting tangled
Turntable coupler broke due to plastic wrap getting tangled, top part came out easy, other piece that broke did not come out so easy. Placed used stocking over shop vac end and vacuumed out broken piece, replaced with new coupler. Done.
Eric from CINCINNATI, OH
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
13 of 15 peoplefound this instruction helpful.
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Microwave turntable stopped turning
1. Turned off circuit breaker for microwave. 2. Removed screws holding the bottom cover of the microwave; cover is hinged at the back, so it dropped open and stayed out of the way. 3. Unplugged turntable motor and removed screws that hold turntable motor in place. 4. Pushed broken pieces of the plastic turntable coupler out of the way (hole for motor's axle not big enough to remove them). 5. Put turntable coupler into hole in bottom of microwave interior, held it in place while putting the motor axle into it from below. 6. Replaced screws holding turntable motor in place, plugged in motor's electrical connector. 7. Closed bottom cover and replaced screws that hold it in place. 8. Switched on microwave circuit breaker.
David from San Diego, CA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
9 of 10 peoplefound this instruction helpful.
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Turntable would not turn
Ordered and replaced turntable coupler. Still didn't work. Ordered turntable motor. Left bottom of microwave open for motor to arrive since the parts are shipped so quickly. Sure nuff parts arrived 3 days later, replaced and walla walla fixed in 10 minutes. Simple, simple.
Johnnie from Dayton, TX
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
8 of 10 peoplefound this instruction helpful.
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Turntable quit turning
I removed the broken turntable coupling and popped on the new one. Simple as that. It was a 2-minute job.
Tommy from West Chester, OH
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
7 of 8 peoplefound this instruction helpful.
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Because the turntable coupler was broken, the turntable wouldn't rotate.
I simply removed the broken coupler and snapped the replacement part into place, being careful to line up the slot on the new coupler. Just a note: the troubleshooter guide on the website was a great help in determining how to fix the problem. The comment section let me know this a simple fix anyone could do.
Michael from SEVIERVILLE, TN
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
5 of 5 peoplefound this instruction helpful.
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replace turntable coupler on microwave
Piece did not fit as well as old piece needed to take off a small piece to make it fit. Once it was in the turntable worked again
Patricia from Smithtown, NY
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Wrench (Adjustable)
4 of 5 peoplefound this instruction helpful.
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Microwave turntable wouldn't turn.
Removed broken coupler hub and pushed new hub on shaft. Make sure to align the new hub correctly when pushing on to shaft. Repair took less than 1 minute.
Mark from Helena, MT
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
3 of 3 peoplefound this instruction helpful.
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Turn table stopped rotating.
I tried to install the new part several times, but it didn't work. So I used a pencil to move things around down the shaft. After that the new part went in and now my microwave is doing what I need it to do.
Michael from FISHERS, IN
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
1 personfound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
28 Reviews
4.8
Filter By Rating:
5 Stars
23
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
0
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
James G - April 7, 2022
Verified Purchase
Correct part, easy repair.
The part was exactly what I needed and the repair was easy and quick. Turntable is now working again.
★★★★★
★★★★★
Daniel L - February 17, 2022
Verified Purchase
Coupler for microwave
After trying several other vendors, I found, ordered and received in a timely manner. Great experience.
★★★★★
★★★★★
Michael H - April 6, 2021
Verified Purchase
East repair, part snapped in. Works.
The reason I did not give you 5 stars is the shipping took way to long. The delivery left Calif and went thru Oregon up into Washington. There it was transferred to another truck and brought back to Oregon to be delivered. US mail would have been quicker and cheaper on my end.
★★★★★
★★★★★
Annette J - December 13, 2020
Verified Purchase
Easy repair Works great
My microwave turntable is working again. Part arrived quickly.
★★★★★
★★★★★
Bryan A - October 20, 2020
Verified Purchase
Right part
Easy to find and easy to install.
★★★★★
★★★★★
Dawn G - April 28, 2020
Verified Purchase
Exactly what I needed
Our turntable quit working. Found your website. Ordering was very easy. Product shipped fast
★★★★★
★★★★★
Ann B - April 21, 2020
Verified Purchase
Easy repair
Turntable Coupler. Was easy to replace. Part of the broken coupler had fallen into the microwave but it did not cause a problem. Two minute replacement.
★★★★★
★★★★★
John F - February 15, 2020
Verified Purchase
Turntable Coupler
Easy to install. Works great>
★★★★★
★★★★★
RAVI K - October 25, 2019
Verified Purchase
Easy to install. No sweat.
The part was in great condition and delivered promptly . It is up and running..
★★★★★
★★★★★
De B - October 19, 2019
Verified Purchase
Great service
Easy to use website and managed to find what I needed quick delivery was fast and parts fit fine
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS651211
Manufacturer Part Number: WB06X10420
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