This part is sold individually. It is recommended that both sides are changed when replacing one.
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Troubleshooting
This part fixes the following symptoms:
Door latch failure | Door won’t close
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric, Hotpoint, Kenmore, Amana.
Part# WD7X14 replaces these:
AP2038829, 2291, WD07X0013, WD07X0014, WD7X13
Questions and Answers
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6 questions answered by our experts.
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Martha
November 19, 2018
Can you provide for me the length of the dishwasher cable part select: Ps263918,
Hello Martha, Thank you for the question. According to the 1inch grid, this cable is approximately 9" long. Hope this helps, good luck with this repair!
3 people found this helpful.
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Gary
November 21, 2017
The cable that holds the springs for the door broke and the fix seems fairly simple, except i'm not 100% sure where the cable attaches to the door. Both cables fell off when the one broke, so i don't know where they were originally attached to the door and i can't find a video or picture anywhere that shows where they attach. Can you provide any help on this, the instructions i found on your site were not clear enough for me to verify the correct location.
For model number GSD500D03AW
Hi Gary,
Thank you for your question. The cables are originally attached to the hinges that are on the door. I hope that helps. Good luck with your repair.
1 person found this helpful.
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Ray
February 4, 2020
Was wondering if part select part number ps263918 fit for my dishwasher model 3631435597. Thanks for any help
For model number 3631435597
Hello and thank you for writing.
Yes, part PS263918 should fit your model. We hope this helps. Please contact us anytime if you require further assistance.
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Terrie
November 25, 2017
Everything I read says to remove bottom of dishwasher plate with 4 screws. My plate has 8 screws. Am I removing the correct plate. Just below dishwasher door, right?
For model number GSD600D03
Hi Terrie,Thank you for the question. Yes some appliances have more screws on the plate. It depends on the model. Hope this helps!
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Leeah
March 13, 2018
Washer door latch will not unlock. I can't start the washer
For model number hda487k-02bk
Hi Leeah,
Thank you for your question. If the door latch will not unlock, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the door cable and eyelet, the detergent cup shaft and lever, the detergent release arm, the detergent cup door spring, the interlock switch and the latch keeper. I hope this helps. Thank you and have a great day!
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John
January 23, 2019
Wire in door broke. Door no longer stay up unless you lock it
For model number GSD940M20
Hello John, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS263918. Thank you for your inquiry, good luck with this repair!
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Customer Repair Stories
Average Repair Rating: 4.5 / 5.0, 49 reviews.
What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Dishwasher door became really heavy to operate
Note: This procedure assumes replacement of both eyelet cables. It is recommended that both eyelet cables be replaced at the same time.
1. Using a Philips' head screwdriver, remove the four screws holding the lower front panel (below dishwasher door). 2. Remove the faulty eyelet cable(s) hooked into the springs at one end and the door hinges at the other. 3. Take the new eyelet cables and hook them onto the door hinge on either side. Ensure a secure fit. 4. Guide the eyelet cable around the spinwheel on one side and insert the hooks of the springs into the eyelets. 5. Pull on the springs and insert their hooks into the eyelets of the other cable, ensuring a secure fit. 6. Test the door by opening and closing it a few times to ensure the spring has tension. 7. Replace the lower front panel cover removed in step 1 with its screws.
Karthik from Springfield, VA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
53 of 59 peoplefound this instruction helpful.
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Dishwasher door no longer stays up and is heavy
I removed a front access panel below the door and found a broken steel cable going to the spring assembly which helps lift the door. I ordered a replacement from PartSelect which arrived quickly. To fix the problem, all I had to do was attach one end of the cable to the springs, route the cable across a nylon wheel, and slip the eyelet end of the cable onto a mounting post. Then reattach the access panel and I was done. Problem fixed.
Daniel from Tewksbury, MA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
18 of 19 peoplefound this instruction helpful.
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Eyelet Assembly Broke
Took off the lower faceplates. Removed the old eyelet assemblies (one broken, one not) and replaced both with new ones. Very easy to repair.
mark from Fleming Island, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
5 of 5 peoplefound this instruction helpful.
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Appliance door would fall open and was heavy to close
I first removed four screws holding the two cover panels attached to the dishwasher front at the bottom. Next I removed the broken cable and put everything back together that had sprung apart when the cable broke. Then I inserted the two door springs ends into the cable slots. Next I pulled on the springs to create slack and attached the cable / eyelet assembly to the protruding tab on the dishwasher frame. After attaching both sides the door works perfectly.
Art from Grants Pass, OR
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
5 of 5 peoplefound this instruction helpful.
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broken door spring cable and missing lower rack wheel
First I removed the four screws holding on two metal panels to gain access to the springs. Then I unhooked the broken assembly from the springs. Then I hooked the new assembly to the hinge. Finally, I reconnected the assembly to the springs. (I didn't have to unhook the assembly from the hinge because it had already broken off.)
This part must be one of those that commonly goes because I had replaced the other side about a year ago. The most difficult part a year ago was diagnosing the problem and figuring out how the pieces fit together. This now it was a quick repair because I knew exactly how to fix it. (And thanks to PartSelect for delivering the part in 48 hours even though I didn't pay for quick delivery.)
Ed from CHICAGO, IL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
3 of 3 peoplefound this instruction helpful.
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Dishwasher door really heavy.
I have to be honest. At first I called a repair person, but it was Sunday so he couldn't come till the following week. Then my incredibly intelligent, industrious, and internet-savvy wife found your website. We saw that others had had the same problem. The part we needed was right there.... voila! 2 days later I had the part in hand. Not being the most handy of handymen, I followed the directions that others who had the same problem had posted. Yep, it was that simple -- And a heck of a lot cheaper than a repair person. Your website was very valuable, and I definitely will refer it to others looking for a part for a home repair job.
Lynn from Poway, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Wrench (Adjustable)
3 of 5 peoplefound this instruction helpful.
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Dishwasher door become very heavy - cable broke
Remove the bottom two panels below the dishwasher door. There are two phillips screws and two nut screws.
Replace the broken cable by first hooking the cable to the side of the dishwasher. The other end of the cable assembly with two holes hooks up to the two large springs which keeps the door in balance. Hook one spring at a time to the cable assembly.
Reassemble the two bottom panels with the four screws.
YOU ARE DONE - Congratulations, you just saved $125 which is what the plumber quoted me.
Steven from Glendora, CA
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
2 of 3 peoplefound this instruction helpful.
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Cable broke to the spring attachment for tension on the door.
The cable attachment comes with the two hole loop assembly that the springs hook into. With the lower panel off and the door closed, the other end of the cable assembly hooks onto the fitting on the side of the door. No tools required except the phillips head screw driver to take off the lower panel.
Geoffrey from Centreville, VA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
2 of 3 peoplefound this instruction helpful.
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one cable was boken
1 - unscrew that holded the machine in place, these screws were on the top of machine. 2 - pull out machine about 5 inches. 3 - unscrew the cover at the bottom cover. there were 4 screws, 2 on the left and 2 on the right. 4 - connect 2 cables in series with 2 springs. 5 - hook one end of 1st cable to the left pin and the other end of 2nd cable to the right pin. 6 - slide both cables lay on both wheels. 7 - Tight all 4 screws back to their place and push machine in place. 8 - tight the last 2 screw which hold machine in place.
Thevinh from El Monte, CA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
2 of 3 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
14 Reviews
4.7
Filter By Rating:
5 Stars
13
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
John B - June 5, 2022
Verified Purchase
Part is identical to original.
Received the order in reasonable time. The part was identical to original and appeared to of good quality. Worked perfect after installation.
★★★★★
★★★★★
Roger W - November 23, 2021
Verified Purchase
Happy camper
Part worked perfectly. Delivery also timely.
★★★★★
★★★★★
M. Michele B - June 14, 2019
Verified Purchase
Easy and fast, worked great
They helped me find the right part for my very old dishwasher,Got here SOOOOO FAAAAST! Husband installed easy. Works great Thanks Love this company. Only one I'll use.
★★★★★
★★★★★
Christina P - May 24, 2019
Verified Purchase
Ordered two parts and only got 1
The part I received was in good condition. Though I ordered two and only received one.
★★★★★
★★★★★
Jerome B - February 5, 2019
Verified Purchase
Five stars. Shipped promptly received quickly. Problem solved.
What more can I say, good job. No complaints.
★★★★★
★★★★★
Glenn L - December 5, 2018
Verified Purchase
Fit perfectly
The part was exactly like the originals, fit perfectly and the dishwasher is back to 100% with a Simple $30 part versus buying a new machine.
★★★★★
★★★★★
David W - September 8, 2018
Verified Purchase
Right part and quick delivery.
Right part and quick delivery. Easy installation directions. Saved repair charges. Always happy with Partselect.com service and parts.
★★★★★
★★★★★
Robert B - September 5, 2018
Verified Purchase
perfect
just what I needed for my door
★★★★★
★★★★★
Winthrop H - August 25, 2018
Verified Purchase
Perfect parts
The parts were perfect and just what we needed to fix the cabler our very old dish washer.
★★★★★
★★★★★
Kenneth C - July 10, 2018
Verified Purchase
Part worked great easy repair
Part received in days dishwasher is now up and running
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS263918
Manufacturer Part Number: WD7X14
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
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