CONFIGURED UI BOARD WD21X31910

Hello Walter, Thank you for your inquiry. It depends on how comfortable you are with doing the repair. This will involve taking the door apart to change the board. You would need to disconnect the power to the dishwasher and turn off the water supply. Use a Philips screwdriver to take out the screws that hold the dishwasher to the cabinet or countertop and pull the dishwasher out by lifting up on the door and use it carefully to pull the dishwasher out a little bit, then grab the frame just far enough to have access to the door cables. Use a 5/16 inch nut driver to take out the screws to pull off the door access panel and disconnect the wiring harness by pressing on the locking clip, pulling the harness off and pull out the wire holders. Now close the door, and disconnect the door cables by pulling on the cable just enough to release the tension and unhook them from the hinge. Now remove the door by opening it up a little bit and lifting it off the hinges. Now place the door on a flat surface with a towel underneath of it to prevent it from getting scratched. Remove the silverware basket (if it is one of the ones that attaches to the door) and remove the vent cover with a flat head screwdriver by pressing in the little tab and tapping it, then once it is loose just unscrew it. Now remove the 4 screws that hold the inner and outer door together with a 1/4 inch nut driver, and remove the hinges by pulling them now and lifting them out, you just want to make sure that the little bent pieces are kind of pushed down below the liner itself. Now, holding onto the outer door, push the inner door up to separate it and lift it off. Now you should be able to access the board and disconnect the wiring harness by pressing the locking tab and use a nut driver to remove the screws holding the housing and release the 4 locking tabs on the side to remove the board completely using a small flat head screwdriver and lifting up just enough with a putting knife to hold them so they don't snap back into place. Remove the button assembly, and before removing the wiring harness completely from the board, make a note or take a picture of the jumper wires. Install the new board and line the button assembly and snap it back on. Reverse the rest of the process to put the door back together and put it back on the dishwasher. Good luck with your repair.

Hello Rick, thank you for getting in touch. Make sure that you have installed the user interface control board correctly. If this is not the issue, then we would recommend checking the electronic control board, part number PS12730509, to solve the problem. Glad to be of assistance!

Hello Robert, thank you for your inquiry. None of the boards will fit your model. We would recommend using the model compatible parts. As the parts specifications vary from model to model. The compatible user interface board for your model is part number PS16762500. If you need help placing an order, customer service is open 7 days a week!

Hi Andy, Thank you for your question. If the display is not working, you will need to replace the user control and display board, part number FIX16762508. We hope this helps!