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Model Number Locations
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3Select {MODEL} Type
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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
OEM from PartSelect
Genuine brand name
Guaranteed to fit
Superior quality and durability
1 year warranty
Generic
Unknown manufacturer
No fit guarantee
Inconsistent quality and lifespan
Limited warranty and support
Troubleshooting
This part works with the following products:
Washer
Part# WH22X31917 replaces these:
WH42X28256
Questions and Answers
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2 questions answered by our experts.
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Virginia
February 11, 2022
The buttons on the control panel sometimes don't respond when pressed and you have to really run your thumb over it from several different directions. To get the desired wash setting. What needs to be replaced?
For model number GE GTW685BSLWS
Hi Virginia,
Thank you for your question. If the buttons on the control panel do not respond when when pressed, you will need to replace either the control panel or the electronic control board. Check to see if the connections on control panel are making contact with the electronic control board. If they are not, you will need to replace the control panel. If they are, you will need to replace the electronic control board. If you would like to place an order for one of these parts, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
Washer will not start when push start button. Can not get codes to come up on screen. Lid lock has been replaced.
For model number GTW685BSL1WS
Hi Randal, thank you for reaching out. Based on our understanding of the issue, we would suggest you check the UI and control board, part number PS12743633, as it is the most likely cause of this issue. If it is faulty, you may need to replace it. We hope this solves your problem!
