This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
This drain pump assembly is for washers. Drain pump assembly removes water from the washer during the drain portion of the cycle. The assembly may include multiple parts; refer to your parts diagram f...
This rod and spring assembly is designed to fit with washing machines and is made by the original manufacturer of your washer. It is a part of the washer suspension system that helps to stabilize and ...
This is a manufacturer-made suspension rod and spring assembly for your washing machine. This suspension rod is one of four suspension rods that make up the entirety of the inner suspension of your wa...
This drive belt is sourced from the original manufacturer for use in various models of dryers. It is a rubber belt that connects the motor to the transmission of the washer. It enables the drum to spi...
This auger is an authentic OEM replacement part specially designed for washing machines. It is a white, spiral-shaped agitator located in the center of the wash basket. During the wash cycle the auger...
This is a clutch for your washing machine. The clutch is made of a white plastic material and is used within washing machines to engage and disengage the transmission during the wash and spin cycles, ...
This is a mode shifter or shift actuator for models of washing machine. Mode shifters are designed to change the function of the washing machine motor, between spinning cycles and agitation, and is us...
This is an inlet valve for models of compatible washing machines. Inlet valves are electrically controlled solenoid valves that open and close as needed during the washing cycle, to allow water into t...
This is a speed sensor for a variety of washing machine models. Speed sensors are used to monitor the speed of the washer drum and communicate it to the electronic control board to slow or quicken it....
We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
6 questions answered by our experts.
Sort by:
< Prev
1
2
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Mary
February 27, 2023
Some type of cord, string, yarn, or the like has been wrapped around the agitator and cannot be accessed to be cleaned out. We cannot figure out how to unassemble the agitator to cut & free up the cords, clean it up and reassemble it, providing there’s no damage to anything. Please help!! Thank you!
For model number GTW685BSL1WS
Hello Mary, thank you for reaching out. Following are the general instructions to disassemble the washer agitator: First, remove the agitator cap using your hand. Then, locate the small hole present on the lower side of the auger, and align it with a small dot present underneath it, on the auger base. Insert a screwdriver in this small hole, and rotate it clockwise. The auger will come off, and the hub nut will become visible. Remove it using a plier, and use your hand to remove the agitator base. Follow the same procedure, and rotate the auger in the counter-clockwise direction to reassemble it. We hope this helps!
Was this helpful?
Thank you for voting!
Ann
October 29, 2023
Just changed balance rods. Washer keeps saying out of balance. Even on drain/spin without clothes. Even after replacing the rods
For model number GTW685BSL1WS
Hello Ann, thank you for contacting us. Based on the description that you have provided, we would recommend replacing the washer transmission, part number PS16729511, to fix the issue. It drives the agitator and spins the basket in the washer. We hope that helps!
My washer fills all the way up during sensing and then shuts off and drains and on the display it says H2O supply. What does this mean?
For model number GTW685BSL1WS
Hi Lance, thank you for the question. According to our research, the "H20 SUPPLY" on the display means that the board cannot sense water level. To solve this issue, we would recommend checking the control board, part number PS17139249, as it is most likely faulty. We hope this solves your problem!
I'm trying to remove the auger, I stuck a screw driver in the small hole lined up with the dot,now does it unscrew or what
For model number GTW685BSL1WS
Hello Les, Thank you for asking. 1. Remove the fabric softener dispenser. 2. Align the raised bump with the opening on the auger. 3. Use the screwdriver to puncture through the inner shaft of the auger and twist it clockwise until the auger releases. 4. Unscrew the bolt on the base of the agitator and lift it up. 5. Install the agitator back by reversing the same procedure. Good luck with the repair!
Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps
... Read morefrom pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Use putty knife to unlock top panel from base. Remove 2 bolts from back of washer holding control section. Don't take completely off. 2 bolts needs to be removed to unsecure top from base. Lastly 2 screws hold lid in place. Remove lid. Slide top panel to left just to access lid lock. Unplug sensor. 1 screw and tabs hold lock in place. Wat
... Read morech position coming out so you don't get confused putting new lock in. Squeeze tabs, replace screw. plug in sensor. Reverse procedure to put top section back together.
