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Model Number Locations
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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
Presenting the Whirlpool CNTRL-ELEC, a genuine OEM part. This component is a specially designed electronic control board that manages the key functions of your refrigerator, including the cooling and defrost timings. It is suitable for selected Whirlpool models, ensuring a perfect fit and impressive performance. Prior to installing this part, remember to safely store perishable food and unplug your refrigerator. For protection while undertaking this installation, it is advisable to wear work gloves. Please be sure to confirm compatibility with your model, as parts may slightly vary in size and shape. It's the ideal choice for maintaining your Whirlpool refrigerator's efficiency.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
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2 questions answered by our experts.
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Eric
May 16, 2024
My refrigerator is having multiple issues that are not consistent all the time. The water dispenser will shut off when the glass is still in position to dispense water. Sometimes it will not dispense water as all. The door open alarm will go off when the doors have not been touched. Sometime the lights will work and other times they don't. Unplugging the refrigerator for a few minutes will often restore it to proper working condition, but only for awhile. Do I need a new controller module or what part is most likely causing these strange and inconsistent behaviors ?
For model number WRV986FDEM01
Hello Eric, thank you for reaching out. According to our research, the issue is most probably with the dispenser control board, part number PS12728681. You may need to replace it to fix the issue. We hope this helps!
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Bobby
February 5, 2020
A service kit that has both parts in it, w11387384 and wpw10624574.
For model number wrv986fdem01
Hello Bobby, Thank you for the question. Very sorry but the Boards are not sold together as a kit, just individually. We hope this helps.
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