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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Bryan B - March 29, 2023
Verified Purchase
Dishwasher rack
Perfect fit, easy to install, just be careful of the plastic clips, you cant replace them without replacing the entire rack
★★★★★
★★★★★
Luis G - January 7, 2023
Verified Purchase
Easy to install
The company provide the correct part at a reasonable timing.
★★★★★
★★★★★
Richard S - December 22, 2022
Verified Purchase
Part was easy to find
The part came quickly was right the part was easy to install.
★★★★★
★★★★★
David R - December 8, 2022
Verified Purchase
Exactly as Described
Easy order, quick shipment, easily installed. The dishwasher rack no longer falls!
★★★★★
★★★★★
Henry L - December 1, 2022
Verified Purchase
worked as expected
The part was a perfect fit and relatively easy to install. The dishwasher had to be pulled out of he cabinet in order to access the bolts needed to be removed. This was the most time consuming part. Saved so much money is doing it muself.
★★★★★
★★★★★
Matt G - August 17, 2022
Verified Purchase
Perfect Part
Got the part in a timely fashion and the part fit perfectly.
★★★★★
★★★★★
Harold P - February 20, 2022
Verified Purchase
The part was exactly as needed
Just a little back story on this. The KitchenAid dishwasher I needed this for is 8 years old. The new top rack track part was needed because over the years (I think) the heat drying cycle made the plastic piece holding the small ball bearings brittle and it finally deteriorated to the point where the top rack would not slide in or out. I originally bought just the right track because that was the part that failed. But in removing the top rack to install the new right track, the left track fell apart (same component piece had failed.) My advice - if you have to replace one, replace both at the same time. The actual replacement of the part is quick and simple. The work in the repair is to undo the connection of the dishwasher to the power, water, and surrounding cabinetry to pull the dishwasher out far enough to access the screws that hold the tracks since they are on the exterior surface of the dishwasher. Hint: there are plastic plugs near the interior front of the dishwasher. Behind those plugs you may find screws securing the dishwasher to the cabinets beside it. (None of the otherwise excellent "how to" videos on Youtube pointed this out.)
★★★★★
★★★★★
Anthony M - December 10, 2021
Verified Purchase
Great Part
The part was exactly as specified and just what I needed!
★★★★★
★★★★★
Nathan P - October 9, 2021
Verified Purchase
As described
OEM product at reasonable price. Super fast shipping if you pay the extra money (which is a bummer) for the 2 day, but they do get it to you as advertised.
★★★★★
★★★★★
Sandra N - September 10, 2021
Verified Purchase
The repair was relatively easy.
The parts were fine, but the plastic on the upper rack has become so brittle that pieces broke off.
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Customer Repair Stories
Average Repair Rating: 3.1 / 5.0, 15 reviews.
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Slide Track both sides
Was easy to do but would recommend getting the 4 bolts that hold both racks in. The ones on the left side had rusted and hard to remove and reuse
Left and right upper dish rack slide track started losing bearings, plastic holding left side completely fell apart and top rack fell down. The upper rack adjuster also broke as a result.
Make sure you have everything you need before you start. The upper rack adjuster broke when the left track failed and needed to be replaced. Although only the left side track failed, the right side would have soon enough.
This repair was fairly simple. First, toggle the circuit breaker off and turn off the water supply under
... Read more the sink. Remove gray plastic covers to expose and remove Phillips head screws on each side of inner door frame then remove plastic kick plate before sliding the dishwasher out roughly 20”. The insulation needs to be folded back (tab release back bottom corner) to expose the four rack fasteners on each side. A small socket bit (I used a slow speed hand drill) makes quick work of removing old tracks but make sure one hand is inside on the track to catch what’s left of it. Replace both tracks (the second will fail) arrow pointing up using the fasteners you removed. Reset the insulation and make sure water, drain and electrical connectors are all in good order before sliding dishwasher back and fastening side frame screws to adjoining cabinets (tip: use painter’s tape or similar to keep screw head connected to screwdriver). Replace plastic caps and the kick plate. I had to replace the upper rack adjuster before reinstalling the upper rack on the new tracks. Check the bottom filter and reservoir for any plastic bits or ball bearings and remove them before turning power and water back on. Enjoy not having to hand wash dishes again. For me, about 40 minutes.
Slid out dishwasher removed 2 screws put new slide in an tighten screws. Pushed back in rescrewed to counter and was done.
Richard from LARSEN, WI
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
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Replaced broken upper rack slides.
Same procedure as described elsewhere. Very good idea to replace both left and right tracks at the same time since the majority of the repair effort is to simply remove and replace the dishwasher unit from the cabinet.
I followed the video and even though my dishwasher was slightly different from the one shown, everything worked well. I was lucky that I had enough clearance to pull the dishwasher away from the countertop far enough to make the repair, without having to remove any dishwasher wiring below. I replaced both side tracks, even though only t
... Read morehe left side was broken.
Unscrewed mounting screws, pulled dishwasher out halfway, replaced arms, 4 screws each side .....very simple 30 min tops. Parts perfect and quick delivery!
The right top side rack can apart. Wasn't able to reassemble.
I turned off the power to dishwasher first. Removed bottom plate to get to leveling legs. Lowered the legs as to be able to pull and skid dishwasher out from under counter. Once dishwasher is removed from under locate the 4 screws on right side that hold racks remove them. I would recommend replacing both skids on both si
... Read morede while you have the dishwasher pulled out. Very easy to replace new rack slid once old rack removed. The rack come assembled with skid and plastic holders. This repair is a 10 minute repair per side. Thanks Bob Seese
I replaced both upper rack tracks because the spot welds on one of the factory tracks failed after 18 months. The welds just rusted away and let go. The other track appeared to be close to failure so I replaced both of them. This repair is actually quite easy, but in order to change the tracks, you must pull the appliance out at least a l
... Read moreittle more than halfway in order to reach the screws that hold the tracks in place. There are four such screws on each side -- they are fastened through the exterior face of the tub. Here is the process: Use a 1/4" nut driver to remove the bottom front (kick) plate from the appliance. There are two screws, one at each end. There should also be two screws fastening the dishwasher to the countertop. You'll need to open the dishwasher door to see these and remove them. At the bottom of the dishwasher again, you might need to screw the front (2) leveling feet in to lower the dishwasher and provide clearance. Once done, just (gently, slowly) pull the appliance out of the cabinet. Check to make sure your power wiring, drain hose, and water supply hose are all long enough to do this. If necessary, disconnect any of these that are too short. if your power wiring is short, as mine was, you'll need to disconnect the circuit breaker, then remove the junction box at the lower front right side of the dishwasher, then disconnect the power and ground wires. Once out of the cabinet, use a 5/16" nut driver to remove the four screws holding each rack slide in place and remove the track. The rubber mounts will come out with the track (new tracks include new rubber mounts). Clean any residue from the track mounting area inside the tub before installing the new track. This whole replacement process should take a total of 3-4 minutes per side. To finish up, just reverse the process. When sliding the dishwasher back into place, make sure the fiberglass insulation stays in place completely around the outside of the tub. Because the tile on my kitchen floor does not continue under the dishwasher (tile was installed after the cabinets), it was absolutely necessary to turn in the leveling feet to get the appliance out. Since this also makes it very difficult to get a wrench around the plastic feet, I used a very small socket (3/16"?) on the top of the leveling feet stems. This makes it really easy to turn the feet. I the appliance designers had engineered things better by fastening the tracks from inside the tub, this would be a 5-minute job. But it's still not bad at all.
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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The track that allows top rack of dishwasher broke on both sides
Removed screws holding dishwasher in place. This dishwasher has one one the left and right side after you open the door hidden behind a plastic hole cover that you can pry out of place with a putty knife or some other thin tool. After this pull the dishwasher out about halfway and there are 4 screws on each side of the dishwasher (on the
... Read moreoutside) that hold the top track assemble. Just unscrew these with the appropriate sized socket, remove the old track and screw in the new track. Super easy. Anybody can do this.
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12 questions answered by our experts.
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DANIEL
June 12, 2019
When asking for the left or right rail, is that when facing the dishwasher? Thank you.
For model number KUDE48FXWH5
Hello Daniel, thank you for asking. Left and right is determined when facing the dishwasher.
73 people found this helpful.
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Kim
March 20, 2019
Does this include the roller and barrings?
Hello Kim, thank you for your question. Yes, this part does include the rollers and bearings. I hope this helps!
37 people found this helpful.
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JUDY
May 16, 2019
Do you have to pull the dishwasher out from the countertop to replace left side track #ps12584376?
For model number MDB8959SBB3
Hello Judy, thank you for your question. Yes, you will have to pull the dishwasher out. You will need to make sure any screws securing the dishwasher are removed at the top front of the dishwasher under the counter and above the top of the dishwasher. Then pull the dishwasher out exposing roughly 18" of each side of the dishwasher then use a socket to remove the screws holding the tracks in place, 4 in total on each side. Then install new tracks and slide dishwasher back into place and secure. I hope this helps!
30 people found this helpful.
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Darrell
November 7, 2018
Need tracks for upper drawer.Drawer dose not close smooth.
forum some stainless steel bb's in bottem of washer.
For model number KDTM345DSSO
Hi Darrell,
Thank you for your question. The part number listed under your model number for the left side track is PS12584376 and the right side track is PS12584377. I hope this helps. Thank you and have a great day!
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Carol Papps
December 5, 2019
How does the part come off and how do we replace it
For model number mdb8979sfz2
Hello Carol, thank you for writing. Yes, the part does come off. First you will need to remove the screws securing the dishwasher to the counter to be able to pull it out far enough to access the screws that hold the tracks in place. There should be 4 screws to remove for each track. Good luck with your repair!
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Jennifer
February 7, 2020
The solder broke on our top left side of the top rack. So now there is part of the slide on the dishwasher and part on the rack. Will this part work to fix it? Do i need to buy any additional parts? Thank you.
For model number maytag mdb8959sfz4
Hi Jennifer. If all you need is the rail then this part will fix it. Thank you for your question and good luck with your repair.
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WES
February 19, 2020
Does partselect number ps12584376 - dishwasher dish rack slide track - left side, does this part come complete or is it a part that replaces a part of the rack. In other words will I have everything I need to completely replace the track? Mine has broken but I do not see where so I want the complete track assembly for the left side.Thanks for the reply...
For model number KDTE234GPS0
Hello Wes, Thank you for the question. This is the complete Left Side Tracking minus the Screws, PartSelect Number PS11752521. The original can be reused as well. We hope this helps.
Finding ball bearings in the bottom of the dishwasher and the top rack is acting loose. What part has the bearings and what is the part replacement number
For model number kdfe304dss0
Hi Neil, thank you for your question. You would likely need to replace the tracks for your rack. That would be these parts here: PS12584376, and PS12584377. Good luck with your repair.
Will I need any additional parts other than the right and left slide rails for the upper dish rack? All of my ball bearings have dropped out and the rails are now shot. What about clips and end caps on the rails? Anything?
For model number KDFE304DSS0
Hello Perry, Thank you for the question. The Dishwasher Dish Rack Slide Track includes all of the bearings and clips. We hope this helps!
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Joelle
October 8, 2021
Looks like all questions pertain to the left upper rack.. I have part of the rack still attached to inside of dishwasher and part attached to rack .. I thought I would need screws to reattach but now wondering if I need to replace the whole track as a whole ..
For model number Jdb9200cws2
Hi Joelle,
Thank you for your question. There should be screws that secure the track to the inside wall of the dishwasher. Try tightening them to see if this helps. If it doesn't, you will likely need to replace the left-side track. The part number listed under your model number for the left-side track is PS12584376. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
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