This OEM Dishwasher Upper Rack Adjuster is a grayish-black, plastic part which will require a screwdriver to install. It fits onto dishwasher rack and connects it to the track allowing it to slide in and out. If broken then the rack will no longer slide properly, and the part must be replaced. The installation has been rated as "easy" by customers. Before beginning any repair, you should unplug the dishwasher and wear gloves to protect your hands. Check your model number and user manual to see if this part is right for you! Your dishwasher should have a left and right upper rack adjuster, and both are the same part. These parts are sold individually, so if you are looking to replace both, you will need to order two parts. Please see as follows for detailed repair instructions: Release the track stops from the upper dishrack rails and pull the upper rack from the dishwasher and place it upside down on a work surface. Raise the wheels to the maximum height. Release the top of the long rear clip from the dishrack tine and push the clip down to the release point and remove it. Press the tab down on the front clip move the clip up to pull it off. Release the locking tabs on the clip in the middle of the height adjuster and remove the clip. Using a slot screwdriver pry the housing cover down and out to release the upper tabs on each side. Pry the bottom of the housing cover out of the 2 lower locking tabs. Pull the housing cover off the rack. Remove the adjuster housing and wheel assembly and repeat the procedure on the other side. Slide the vertical portion on the new wheel assembly between the fourth set of vertical tines from the back of the dishrack and rotate the wheel assembly so that it lays flat against the side. Insert a positioner clip above the rear wheel and snap the tab into the slot. Install a positioner clip on the front wheel. Position the adjuster body over the vertical portion of the wheel assembly and push in into the slots. Locking tabs at the bottom of the adjuster body engage the wheel assembly once it is fully inserted the tabs. Insert the actuator lever into the adjuster body with the thumb pad facing the front of the rack. Two half-circle cutouts on the adjuster body hold the actuator in place. Push the adjuster body down and install the adjuster cover. Install the adjuster cover mounting screws. Repeat this process on the other side of the rack. Push the upper dishrack onto its tracks.
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Troubleshooting
This part fixes the following symptoms:
Door won’t close | Door latch failure | Not cleaning dishes properly | Leaking
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65 questions answered by our experts.
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Gary
November 8, 2018
Are the rack adjusters the same on both side or are there left and right ones like the track?
For model number JDB8200AWP3
Hi Gary,
Thank you for your question. Yes, it would be the same for both sides. I hope this helps. Thank you and have a great day!
100 people found this helpful.
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Randy
January 9, 2018
Part #4 seems to fit the bill for my problem. Are the the knobs that rest in the u-channels part of this. Problem: One of the plastic knobs broke off the upper rack support (part is entregal). The knob will ride in a metal channel that is part of the slide.
For model number KDTE104DSS0
Hi Randy, Thank you for the question. Yes, the Rack Adjuster comes with the knob that ride in the metal channel. Hope this helps!
58 people found this helpful.
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Philip
August 8, 2019
Does the rack adjuster kit (ps11756150) include parts for both sides of the rack, or do i need to order 2? Thanks
For model number KDTE254EWH1
Hi Philip, thank you for your question. Unfortunately no. You would have to order two. Good luck with your repair.
14 people found this helpful.
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Val
September 6, 2017
How do you remove the broken part installed a new one? Part ps11756150
For model number Model kude60hxss1
Hi Val,
Thank you for your inquiry. Before beginning any repair please unplug the dishwasher and wear gloves to protect your hands. Release the track stops from the upper dishrack rails and pull the upper rack from the dishwasher and place it upside down on a work surface. Raise the wheels to the maximum height. Release the top of the long rear clip from the dishrack tine and push the clip down to the release point and remove it. Press the tab down on the front clip move the clip up to pull it off. Release the locking tabs on the clip in the middle of the height adjuster and remove the clip. Using a slot screw driver pry the housing cover down and out to release the upper tabs on each side. Pry the bottom of the housing cover out of the 2 lower locking tabs. Pull the housing cover off the rack. Remove the adjuster housing and wheel assembly and repeat the procedure on the other side. Slide the vertical portion on the new wheel assembly between the fourth set of vertical tines from the back of the dishrack and rotate the wheel assembly so that it lays flat against the side. Insert a positioner clip above the rear wheel and snap the tab into the slot. Install a positioner clip on the front wheel. Position the adjuster body over the vertical portion of the wheel assembly and push in into the slots. Locking tabs at the bottom of the adjuster body engage the the wheel assembly once it is fully inserted the tabs. Insert the actuator lever into the adjuster body with the thumb pad facing the front of the rack. Two half circle cut outs on the adjuster body hold the actuator in place. Push the adjuster body down and install the adjuster cover. Install the adjuster cover mounting screws. Repeat this process on the other side of the rack. Push the upper dishrack onto its tracks. Close the track stops on the rails and the repair is done. I hope this helps. Thank you and have a great day!
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Mark
February 16, 2018
Are there video installation instructions for replacing the adjuster part w10546503
For model number KUDE60SXSS3
Hello Mark, Thank you for your inquiry. At this time, we do not have a video for this exact part number but I have found instructions for you. Use a small flat head screwdriver to depress the retaining tabs securing the rack adjustors to the tracks. Fully remove the upper rack. Using the flat blade screwdriver, release the tabs to detach the adjuster housing cover and remove the housing. Next detach the front and rear adjuster support straps from the tines and remove them from the rack adjuster. Note the orientation of the rack adjuster, then pry off the stop clip to detach the old adjuster. Install the new adjuster by aligning it on the rack and snap the stop clip into place to secure. Next replace the front and rear support straps. Position the adjuster housing by aligning the locking lever in the adjuster slot then snap the cover on to secure. Then put the upper rack back into place. Hope this helps!
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VIOLET
December 8, 2017
The part that i'm finding on line for a upper rack adjustment mechanism does not look the same as the one on my dish washer and we could not locate the model number on the dishwasher where would we locate that on the unit
For model number KDFE104DSS
Hello Violet, Thank you for your inquiry. You would locate your model number on the left edge of the dishwasher's door, on the upper left hand corner of the unit's frame, on the top of the door jamb-to the left, right, or in the center, on the door itself, to the left, right or in the center, or on the underside of the control panel. Hope this helps!
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Rochelle
June 25, 2019
I used the adjuster to lower the right side of top rack. Now the door will not close. I can't turn the dishwasher on.
For model number KDFE104DWH1
Hello Rochelle, Thank you for the question. I suggest putting the rack back to the normal setting in height to see if the door will close. If the door closes you may need to replace the adjuster. It might be causing the rack to come forward and not allow the door to close properly. Hope this helps!
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Havilah
January 10, 2019
I have a Kenmore dishwasher. The little plastic piece that sits inside of the roller has broken off and the rack is now sagging on one side. It looks like this adjuster piece is what i need to replace it but, it does not have Kenmore in the list compatible brands. Will this piece work for my dishwasher? Thank you so much and i look forward to your time!In him,
havilah
For model number 665.13543N412
Hello Havilah, thank you for your question. The upper rack roller is part of the T shaped adjuster that attaches to the rack itself. The new rack adjuster kit provided by the manufacturer provides all the replacement parts for the right and left sides of that rack. The part number PartSelect Number PS10065979 will be the adjuster kit you need to order. I hope this helps!
What is the new part number for the rack adjuster on the left side? What about same for the right side?
For model number MDB8969SDMO
Hello, thank you for your inquiry. This is the part that is listed as compatible with your model, and will work for both the left and the right side. We hope this helps!
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Karah
November 26, 2018
I believe this is the part i need, but I'm just looking for confirmation. The left side of the top rack won’t stay attached to the runner. I had to just take out the top rack altogether. It’s the large plastic part on the back of the top rack that has broken.
For model number KDFE104DBL4
Hello Karah, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS11756150. Hope this helps, good luck with this repair!
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 23 reviews.
What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Draw not sliding properly. Water manifold low pressure.
Remove entire top rack and place on a large flat work surface. A small screwdriver is needed to release several plastic clips holding the upper drawer slider brackets and manifold in place. Carefully pry the clips free of their mounting holes and remove the bracket. Take some time to study how things are held together before removing anything since one plastic clip is closely affected by the others. Without pictures, and a video, it's really difficult to put into words. I must stress, do not force anything. When disassembling, use the opposite side to as a visual aid to reassemble.
Attachments from tray to upper rack adjuster broken
Upper tray removed and each rack adjuster removed and replaced one after the other. Only tool was screwdriver. Only knowledge was from the online videos. Only took 30 minutes or so. The repair could have been done more quickly if I wasn't fearful that the smaller plastic parts would break when pulled or pried away from the rack adjuster. The only mistake was not making sure the adjuster tabs were fully engaged in back and clicked in the front attachment.
Glenn from FULSHEAR, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Upper dishwasher rack broken
Removed the old rack clips from the top rack, freeing the rack and removed the bracket holding the adjustable bracket
Replaced the rack bracket and hung the rack back onto the rails
James from ELGIN, OK
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
1 personfound this instruction helpful.
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The small knobs wore off that hold upper rack on the "drawer" guides.
I watched online repair video for replacing the part. 3 different clips held the part in place. Video showed how to properly remove each clip & also how to put them back on once part is replaced. Video was immensely helpful because I was afraid I break something else trying o remove them! I ordered & replaced the part by myself without help from my husband. My daddy would've been so proud. :)
PAM from SISTERS, OR
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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My upper rack adjuster broke
I ordered the part from this website and easily replaced it.
Marta from ENNIS, TX
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
1 personfound this instruction helpful.
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Upper Rack Wouldn't Close
Hardest part was figuring out how to release and remove upper rack as mine did not match the instructions. After that is was tricky but not overly difficult. The instructions on-line did not make sense, but it all was fairly intuitive process. Take some before pictures, lol. Dishwaswasher works great.
Two of the four small nylon/plastic tabs on the adjusters that support the top rack on the rack slides, broke off (one on each side).
Before the new parts arrived, I printed the limited (but definitely helpful) instructions that were available and familiarized myself with the adjuster assemblies.
As practice, I took one adjuster assembly apart making notes of any "gotchas." The main gotcha I found is that the nylon/plastic parts are easy to break (obviously) as prying is involved during removal and replacement. It took me about 20 to 25 minutes to take one side apart and about 10 minutes to put it back together again.
When the new parts arrived, I was able to do the first side in about 10 minutes (removal and replacement), and the second side in about 5 minutes, all because I had printed the instructions, familiarized myself, and practiced. I hope this helps.
Michael from MIDLAND, MI
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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The left side was drooping so couldn’t use the dishwasher
Removed the upper rack and replaced both side with new upper rack adjusters that are now metal and not plastic!
Amy from Green Bay, WI
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Plastic peg that holds the upper main rack failed and broke off left side allowing the rack to droop and not usable.
In looking at the parts catalog the part I needed didn’t state left or right side piece. I understood that the same part was used on both sides. Knowing the other side may fail also I ordered (2) pieces. Once they arrived I took apart the surrounding element using a screw driver to pop the enclosure apart carefully. I noted where each clip went and re-assembled the enclosure.
Harold from OMAHA, NE
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
113 Reviews
4.7
Filter By Rating:
5 Stars
87
4 Stars
21
3 Stars
3
2 Stars
0
1 Star
2
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Mary D - 21 days ago
Verified Purchase
Easy repair
Easy to navigate website and easy to install once arrived.
★★★★★
★★★★★
Andrew M - August 10, 2023
Verified Purchase
Worked great! Love the internet for items like this.
Easy repair after watching a video
★★★★★
★★★★★
Betsie G - July 22, 2023
Verified Purchase
Easy purchase
The part was easy to locate on their website. Arrived quicker than expected. Easy to install.
★★★★★
★★★★★
Charlie R - July 16, 2023
Verified Purchase
Not easy to many small parts
I got it put together there’s too many parts it needs to be one complete unit right now. I have it working with zip ties holding it to the rack.
★★★★★
★★★★★
Mary O - June 29, 2023
Verified Purchase
????????
Perfect fit
★★★★★
★★★★★
Liu H - June 7, 2023
Verified Purchase
very good part.
Good part and thank you
★★★★★
★★★★★
Karen A - June 4, 2023
Verified Purchase
Just the right part
The part perfectly replace the one that was broken, and I was able to figure out how to swap them out pretty easily
★★★★★
★★★★★
David H - May 30, 2023
Verified Purchase
Great
Great fit
★★★★★
★★★★★
Alejandro N - May 24, 2023
Verified Purchase
Perfect fir
Easy install
★★★★★
★★★★★
Gary P - May 22, 2023
Verified Purchase
Right Part, Easy Repair
This was exactly what we needed although for a molded plastic part it was pretty expensive. Suggest a person shop around for a better price.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11756150
Manufacturer Part Number: WPW10546503
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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