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Electronic Clock Assembly

$445.28   In Stock

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PartSelect Number PS11743864
Manufacturer Part Number WP71001872
Manufactured by Whirlpool
Product Description

Electronic Clock Assembly Specifications

This part controls the functions of your oven such as bake, broil, timed bake and the clock.
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Troubleshooting
This part fixes the following symptoms:
Will not program
This part works with the following products:
Wall Oven.
This part works with the following products:
Jenn-Air, Maytag, Amana.
Part# WP71001872 replaces these:
AP6010680, 71001872, 71001872R
Questions and Answers

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6 questions answered by our experts.
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    Cory
    January 3, 2018
    Like to know what is wrong with control panel both ovens work broiler does not clock is very dim timer works thanks for any help
    For model number WW30430P
    Hi Cory, Thank you for the question. This sounds like the Electronic Clock Assembly,Part Number: PS11743864 is defective and needs to be replaced. Hope this helps!

    3 people found this helpful.

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    CHARLOTTE
    September 12, 2017
    My light for the timer is very dim and a couple other lights on the led panel don't work do i have to buy a whole led panel to fix this issue? If so do i need ps11743864 and how hare is it to install myself
    For model number ACB6260AB
    Hi Charlotte, Thank you for your inquiry. It sounds like you will need to replace either the control panel or the electronic control board. You will need a multimeter to check the continuity of each part to see which one is causing the issue. I hope this helps. Thank you and have a great day!

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    John
    December 21, 2017
    How do you test a clock assembly? Getting F5 error. Oven sensor ok. Bake element ok looks like part # ps 11743864 would work if i can verify the old one is bad. Thanks
    For model number WW27430B
    Hi John, Thank you for your question. Only a trained technician can do the test on your electronic control board. However the F5 error code means: Control Board Failure - Replace control board (clock). Good luck with your repair.

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    Jeff
    September 27, 2017
    Was awakened in the middle of the night with a beeping noise coming from the oven. The display reads "f8". The model is a Jenn-Air ww27430p. Does this sound like a bad control board (clock)?
    For model number WW27430P
    Hi Jeff, Thank you for your inquiry. An F8 error code is referring to a Shorted Meat Probe Alarm - This will usually occur if probe is sensing a temperature over 250F. Check probe jack and harness for defects. I hope this helps. Thank you and have a great day!

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    Jeff
    September 27, 2017
    Clarifying comment to my question below: The oven was not in use when the error occurred. No meat probe was connected or used. I have read this could also be a control board (clock) issue. Does this make sense?
    For model number WW27430P
    Hi Jeff, Thank you for your question. Yes, that would make sense. However the oven does not have to be in use at the time of the error. Good luck with your repair.

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    Rick
    February 13, 2020
    My light panel showing time/timer/temp is very dim all controls work, but can't see it. What parts do i need and i was told that voltage spikes may have caused the problem. Is there safeguards
    For model number AMANA MODEL ACB6280AS
    Hi Rick, Thank you for your question. The part that you will need to replace is the electronic control board. The part number listed under your model number for the electronic control board is PS11743864. To place an order for the part you may order it either online, by visiting our live chat sessions, Monday to Friday from 8AM to 4PM EST, or by calling our customer service line at 1-888-738-4871 and anyone will be happy to assist you. We hope this helps. Thank you and have a great day.

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      Customer Repair Stories
       Average Repair Rating: 4.2 / 5.0, 37 reviews. What's this?
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      Sorry, we couldn't find any existing installation instruction that matched.
      Dim display
      This is a Jenn-Air double oven. Turned off circuit breaker to the oven. Removed 7 screws that hold the top panel in place. Removed 3 cable/connectors from the clock module so panel can be removed from oven and placed on a table. Unscrew 4 hex head screws attaching clock module to front panel. Press on two tabs and remove circuit board from plastic frame. Replace with new board reversing dis-assembly sequence.

      After examining the old board I discovered that the 470 microfarad aluminum electrolytic capacitor (in the corner) was badly deformed. I replaced this. Now I have a spare board. I believe that the failure (common in Jenn-Air ovens) starts with a transient on the power line (it did with mine). This damages the capacitor which progressively gets worse. This capacitor probably acts as a low pass filter on the power supply for the display. If any of you are into electronics, I would suggest wiring a zener diode across the capacitor to suppress transients. I wish the Jenn-Air engineers had put this in the design. It would have avoided a lot of costly repairs and saved them the bad reputation that they have as a result of this board failing over and over again.
      • Gregory from Ann Arbor, MI
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Screw drivers, Socket set
      • Parts Used:
        WP71001872
      29 of 31 people found this instruction helpful.
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      Clock assembly went so dim we could not read it.
      On the front panel I removed 3 screws on top and 4 screws under the bottom. Pulled the panel down to expose the computer board, removed 4 hex head screws and disconnected 2 plugs and 1 ribbon connecter. I reversed the process and used the awl to locate the screw holes and finshed in 23 minutes and saved $ 89.00.
      • Don from Moon Township, PA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers, Socket set
      • Parts Used:
        WP71001872
      20 of 20 people found this instruction helpful.
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      Oven display was out
      This repair is sooo easy! First I down loaded the service manual (free pdf) from Maytag as they make this appliance. They give all of the voltages for the J1 and J2 plugs. I checked those to be sure I was getting power to the board. I did not want to lay out close to $200 and then discover that the problem was elsewhere. All voltages on the J1 and J2 plugs were good. Next I ordered the clock and when it came in it may have taken me 5 minutes to replace the old board with the new one. Including time to go out to the garage and turn the power off and on. Also beware that the ribbon cable attaches to the clock with a compression type connector. The connector does not separate with the ribbon. Simply press on the two tabs on either side and then pull the ribbon from the connector. Reverse to reassemble.
      • Dennis from Grapevine, TX
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Nutdriver, Screw drivers
      • Parts Used:
        WP71001872
      17 of 18 people found this instruction helpful.
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      oven display became gradually almost totally dim in a couple of weeks
      Pulled the breaker supplying power to the oven to OFF.
      Removed four screws at the bottom of the control panel assembly above the top oven door (open the top oven door to access these screws). Lifted this control panel upwards to unhook it from a metal bracket. In my case, cabinet doors just above the control panel made this operation difficult.
      Tilted the panel down. At this point, cables prevent complete removal of the control panel: The electronic clock assembly is attached with four screws inside this panel and connects to electrical equipment above the oven with two cables.
      Unplugged these two cables. Their connectors must be unlatched by prying with a screw driver in the right place.
      Once these cables were disconnected, the control panel could be removed from the oven area.
      Disconnected the ribbon cable connecting the switches on the control panel to the clock assembly. That was the tricky part. Contrary to what I thought, this ribbon cable was not terminated by a connector but just snapped in the connector mounted on the clock assembly. After some fumbling, found that I had to depress both edges of the connector which allowed lifting up one part. Then the ribbon cable could be bent slightly to disengage two holes in the ribbon from nubs in the connector assembly and pull out the ribbon.
      Removed old clock assembly by removing the four screws.
      Installed the new assembly with the four screws.
      Connected the two cables to the new clock assembly.
      Reinstalled the control panel with the new clock assembly reconnecting the two cable connectors and by sliding the control panel down over the metal plate attached to the top of the oven.
      Fastened the panel with the four screws.
      Turned the circuit breaker back on.
      • Guy from Scottsdale, AZ
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Screw drivers
      • Parts Used:
        WP71001872
      9 of 10 people found this instruction helpful.
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      Display was unreadable and doors didn't close
      NOTE: I had a repair person try to fix the door problem and he only replaced the HINGES. You need to replace both the HINGES and the HINGE RECEPTACLES to fix the door problem.

      INSTALLING the clock assembly:

      First I went to the electrical breaker box and turned off the power to my double oven. Then I removed the screws that hold the oven to the wall and pulled the oven out about 5 inches. I removed the cover for the controls at the top of the oven - the clock assembly is attached to the cover - several connectors need to be unplugged to remove the cover. I put the cover on my counter and unscrewed the four screws (with nutdriver) that hold the clock in place. I unclipped the control cable (flat with embedded wires) and took out the old clock. I reversed these steps to put in the new clock. I then held the cover up to the oven and reconnected the connectors to the rest of the oven, I hooked the cover back in place.

      Replacing the hinge receptacles:
      I opened the oven doors and removed the hinge covers (just over the hinge itself that keep the door from falling off) and lifted the doors off of the oven. Next went to the side of the oven and removed all the lag screws that attach the hinge receptacles to the oven body (you may need to remove the trim around the oven in the process as they may be too hard to get out otherwise). I put each of the four new hinge receptacles back in place and screwed in all the screws I took out before. I put the oven doors back on and replaced the hinge covers.

      The oven works perfectly!! Hurray!
      • Page from Concord, MA
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Screw drivers
      • Parts Used:
        WP74008015, WP71001872
      6 of 7 people found this instruction helpful.
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      Digital Display Was Getting Very Dim
      It took us longer to do this repair than others report, but the repair was relatively easy. As with others, our clock display was getting very dim. In fact, when we turned on the oven to bake, the clock and temperature display would both completely dim. While we were not sure that the clock assembly was the part we needed, the comments from others led us to believe that replacing the clock assembly would likely fix the problem – which it did!

      To be safe, we first turned off the power to the oven. Next, using a #2 Phillips screwdriver, we removed the three screws on the top of the control panel and the four screws on the bottom of the control panel. Now, the control panel is completely loose from the oven except for the two wired connectors running between the clock assembly and the oven. The two wired connectors take a little bit of care and effort to remove since a “lip” secures them. For the four-wire connector, we were able to remove the connector by wiggling and pulling on it. For the other connector, we needed to use a small flat head screw driver to bend back the lip on the clock assembly, and then still needed to wiggle and pull on the connector to get it loose. Be careful not to pull on the wires!

      Note that a connector does not terminate the ribbon cable. To remove the ribbon cable, squeeze together the two tabs on each end of the connector on the clock assembly and pull up on the connector (i.e., pull away from the board). The part of the connector that you are squeezing will rise up slightly and the ribbon cable will rise up with it. (You might want to practice with the new clock assembly to see how this works as it is easier to unhook the connector when the ribbon cable is not connected.) The ribbon cable has two holes in it that fit over two pegs on the part of the connector that rises up. The ribbon cable should simply pull out once the connector is opened up.

      Use a ¼” nut driver to remove the four hex head screws that attach the clock assembly to the control panel. The clock assembly is now free from the control panel, but we still needed to pull on the clock assembly to remove it since the fit was very tight.

      Assembly is simply reversing the above steps. To fit the new clock assembly onto the control panel, we needed to use a pair of pliers to first slightly bend the metal tabs on the control panel outward, as the fit (as noted) was very tight. After fitting the clock assembly into place, tighten it down with the four hex head screws. If you have not already done so, release the ribbon cable assembly on the new clock assembly by squeezing the tabs and pulling up. Fit the two holes in the ribbon cable over the two pegs on the connector, and then simply push the connector piece down until it snaps into place (making sure that the ribbon cable stays on the two pegs). Take the control panel back to the oven and reconnect the other two wire connectors. To finish up, place the control panel back on the oven, replace the seven screws, and then turn the power back on.

      If your experience is like ours, you will be amazed at how bright the new display is!
      • Curt from Hawthorn Woods, IL
      • Difficulty Level:
        Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver, Pliers, Screw drivers
      • Parts Used:
        WP71001872
      4 of 5 people found this instruction helpful.
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      The display did not work - coud not tell oven temp - timer etc.
      Removed the 3 screws from the top and 4 screws from the bottom of the touch pad. Pulled the touch pad away from the oven then disconnected the wiring harness and the strip from the old clock assembly.
      Removed the 4 screws holding the assembly to the touch pad and pulled it away from the touch pad.
      to assemble I just reversed the order.
      Easy project.
      • Manuel from Narrowsburg, NY
      • Difficulty Level:
        Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers
      • Parts Used:
        WP71001872
      4 of 5 people found this instruction helpful.
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      The display light was not working
      Removed three screws on top and 4 on bottom to open the compartment of the display clock. Four more screws were removed to take the display clock itself. Three connecting wires were easily remomed (pay attention to the thin wide wire connection, you will need to pull the tabs from both end to free the wire connection). Put the new display light in place. Connected the wire and put the screws back.
      I am not a mechanic by any means and I think everyone should be able to do it easily, as long as they know how to unscrew. (dont forget to shut off the power to the oven while doing this)
      Somone had suggested that they can fix the faulty part. I will send this to them for $10 only (to cover shipping and handling). They can repair and sell it. My unit is functioning except for the infamous display failure.
      • Ravindra from Peoria, IL
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Screw drivers
      • Parts Used:
        WP71001872
      3 of 4 people found this instruction helpful.
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      oven clock and temp display control and door hinge failure
      For display replacement: remove top three phillip head screws and four underneath bezel screws. Detach 3 wire harness sockets. With control panel assembly detached from oven face remove two screws holding display control using socket driver and replace with new. Reverse steps for installation.
      Hinge replacement: Follow guidelines written by previous comments. Before re-installing door in to oven cavity slots be sure to remove temporary hinge "open" pin (small round-head pin approx. 3/8" long which holds the spring loaded hinge in a position to insert it through the oven door housing assy. slots). Also download the PDF service manual found on the web!
      • David A from Nellysford, VA
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        1- 2 hours
      • Tools:
        Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
      • Parts Used:
        WP74008014, WP71001872
      3 of 7 people found this instruction helpful.
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      Oven Display Dim
      After turning off the breaker, my husband removed the Oven Control Panel Cover. the Display assembly was connected with two multiple wire plugs. Once those were unplugged he plugged them into the new display assembly, reinstalled it, reinstalled the control panel. Turned hte breaker back on and HOORAY, after nearly a year with no oven display it still seem odd to beable to read the clock and oven temp!
      • Caroline from Maineville, OH
      • Difficulty Level:
        Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers, Socket set
      • Parts Used:
        WP71001872
      2 of 2 people found this instruction helpful.
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS11743864
      Manufacturer Part Number: WP71001872
      Brand
      Model Number
      Description
      Amana
      ACB6260AB
      Wall Oven - Built-in, Electric
      Amana
      ACB6260AS
      Wall Oven - Built-in, Electric
      Amana
      ACB6260AW
      Wall Oven - Built-in, Electric
      Amana
      ACB6280AS
      Wall Oven - Built-in, Electric
      Maytag
      MEW6627BAB
      Wall Oven - Built-in, Electric
      Maytag
      MEW6627BAC
      Wall Oven - Built-in, Electric
      Maytag
      MEW6627BAQ
      Wall Oven - Built-in, Electric
      Maytag
      MEW6627BAS
      Wall Oven - Built-in, Electric
      Maytag
      MEW6627BAW
      Wall Oven - Built-in, Electric
      Maytag
      MEW6627CAS
      Wall Oven - Built-in, Electric
      Maytag
      MEW6630BAB
      Wall Oven - Built-in, Electric
      Maytag
      MEW6630BAC
      Wall Oven - Built-in, Electric
      Maytag
      MEW6630BAQ
      Wall Oven - Built-in, Electric
      Maytag
      MEW6630BAS
      Wall Oven - Built-in, Electric
      Maytag
      MEW6630BAW
      Wall Oven - Built-in, Electric
      Maytag
      MEW6630CAS
      Wall Oven - Built-in, Electric
      Jenn-Air
      WW27430B
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW27430BC
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW27430P
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW27430PF
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW27430PG
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW27430PK
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW27430PR
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW27430PU
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW27430W
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW27430WC
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW30430B
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW30430P
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW30430PC
      Wall Oven - Built-in, Electric, Wall
      Jenn-Air
      WW30430PF
      Wall Oven - Built-in, Electric, Wall

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