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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
The suspension rod kit supports the wash drum and keeps it stable during unbalanced loads. If your washer is making a loud banging sound during the washing cycle, check to ensure the suspension rods are undamaged and working properly. This kit comes with 4 suspension rods, 4 bushings, and 4 suspension balls.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Mark G - April 8, 2018
Verified Purchase
The video made a me a household hero, thanks
The parts you sent me were spot on. Will definitely use you services again.
★★★★★
★★★★★
Aneury V - April 29, 2018
Verified Purchase
Work great
Nice
★★★★★
★★★★★
Mary M - April 29, 2018
Verified Purchase
Easy repair, Working great.
I liked how fast it came. My washer is working great. Better than calling a repair man. Thanks again
★★★★★
★★★★★
Dave H - July 18, 2018
Verified Purchase
all done
works great!
★★★★★
★★★★★
Stephen A - December 31, 2020
Verified Purchase
Easy repair got the parts super fast and perfect fit thanks.
Parts came super fast in great condition and perfect fit had washer up and running less than a hour thanks.
★★★★★
★★★★★
Thomas C - May 21, 2019
Verified Purchase
Easy repair
Parts worked great, although my older model washer did not have the top plastic holders, everything fit perfectly. This part eliminated the unbalanced load error I was having every wash cycle due to one bent rod.
★★★★★
★★★★★
Shelby L - May 14, 2019
Verified Purchase
Works perfect
Took the old ones off and to my surprise they didn’t look like they had anything whatsoever wrong with them, but sure enough we changed them out and the washer is now absolutely perfect.
★★★★★
★★★★★
Marsha W - May 22, 2019
Verified Purchase
Perfect fit
Hubby installed , washer working great again
★★★★★
★★★★★
Apolonio O - September 13, 2018
Verified Purchase
Good quality product.
This part repaired my washing machine shaking problem and the repair video explain the repair perfectly. Thank you.
★★★★★
★★★★★
Richard L - January 19, 2021
Verified Purchase
Worked out perfectly
My washer would go off balance every single time I washed clothes, I installed these new rods that was surprisingly simple and it works great now, no more unbalanced loads, so glad I purchased this part.
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Installation Instructions
Average Repair Rating: 3.1 / 5.0, 12 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Hard to open the washer top
Watched an instructional video many times.
Akemi from ORLANDO, FL
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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Rotted away do to a leak
Had to fabricate a new top holder for rod and bottom was still working. So far working great Thank God , because they don’t make them like this anymore!
Robert from FLINT, MI
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
1 personfound this instruction helpful.
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Washer would go into an unbalanced error code
Replaced 4 suspension rods. Had to release washer top from body case by twisting putty knife between lid and body. Once released swung lid up and propped against wall to access suspension rods. Replaced all rods and reinstalled lid. Good test run, no unbalanced error.
Javier from SAUCIER, MS
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
2 of 2 peoplefound this instruction helpful.
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Whirlpool Cabrio top load washer Error UL
Lived about 6 months with noisy, unbalanced, vibrating top-load washer that would not fully drain clothes or finish a spin cycle.
Watched as many You-Tube repairs videos as we could. Had difficulty trying to open the top panel for access to spin tub.
Discovered that we had clips in front, about 6" from each side, tha
... Read moret needed pressure push with flat metal paint scraper, in order to open the top for access.
Other than that delay, took us about 2 hours total with two of us working together. In the end, Suspension Kit was exactly what we needed, and NO longer get the UL error code, with bothersome constant spin stops, which failed to spin water out of wet clothing.
Read less
Sheree from Clarkston, MI
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
3 of 4 peoplefound this instruction helpful.
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Making bumping noise during agitation cycle
Watched the video first thing really helpful. Unplugged the machine popped the top put the front left rod on first then right rear that had the clip for the pump hose then the left rear saved front right for last got pretty stiff and it was easier to get to than the rear ones. Put top back down checked level plugged back in and went to wa
... Read moreshing. Worked great so far.
Read less
Stephen from GRAND SALINE, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
3 of 3 peoplefound this instruction helpful.
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uneven washer load shaking violently
Followed you tube instructions from parts select and previous owners suggestions to install the right corner suspension rod second.
Michael from COLORADO SPGS, CO
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers
3 of 3 peoplefound this instruction helpful.
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Unbalanced Load
I followed the video instructions provided. However, I used the hook on an old rod to pull the new rods through the corner holes in the top of the dryer. Simple invert the old rod and feed through the hole, hook onto the new rod and lift through the hole. It enabled me to lift the tub with one hand and put the plastic seat and new rod
... Read morein place with the other hand. Too easy and sped up the repair job.
Read less
Kenneth from SANFORD, NC
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
7 of 7 peoplefound this instruction helpful.
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constant out of balance indicator light and loud vibration noises
Watched U-TUBE VIDEO of suspension rod replacement for whirlpool top loading Cabrio washing machine.
Donald from BEAUMONT, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
3 of 3 peoplefound this instruction helpful.
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Thank you for voting!
Washer shook extremely hard Always was off balance
I purchased the suspension rod kit Installed it What it safe and easy job. Excellent video thank you
Steven from BARNEGAT, NJ
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
4 of 4 peoplefound this instruction helpful.
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Thank you for voting!
Washer out of balance
This was a very easy cure for the problem,
Gregory from LAKE ELMO, MN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
7 of 10 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
24 questions answered by our experts.
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Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Mike
November 24, 2017
How do you know when the suspension rods are bad?
For model number MTW6500TQ0
Hi Mike, Thank you for the question. When the drum is shaking and and moving around the rods normally need to be replaced. Hope this helps!
20 people found this helpful.
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Ron
December 31, 2017
I hate to spend money on parts if not sure of the problem. How do i test the suspension springs on my washer to see if bad before i buy new springs? Ever thing looks good, nothing broken, 2007 Whirlpool, walks around the block when spin cycle, even with no cloths in washer. Thanks ron ps, if you see my washer going your way, can you send it back to me.
Good Morning,
Thank you for your question. There is no test for the springs unfortunately. The only thing I could suggest you do is take one of the springs off and pull on it. If the spring can be stretched fairly easily, then it will likely need to be replaced. Usually when you are having such strong shaking and moving, it is your suspension rods that would be the issue. Good luck with your repair.
14 people found this helpful.
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Mark
January 20, 2018
I have a cabrio, will these replacement rods work?
For model number WTW6600SW2
Hello Mark, Thank you for your inquiry. We show that this part is compatible to the model number you provided which is listed as Whirlpool Cabrio. Hope this helps!
8 people found this helpful.
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Mike
February 9, 2020
My sister in law purchased her Whirlpool cabrio washer in 2007. Recently her washer started to shake during the rinse/spin cycle, get the "ul" code, and then stop working. She has tried redistributing the load and restarting which works sometimes. She also tried unplugging the washer and restarted (rebooting the computer) which worked once, but doesn't seem to help the situation. Everything i have researched seems to point to the suspension rods. Should this suspension rod kit take care of the problem?
For model number WTW6600SW2
Hello Mike,
Thank you for your question. The suspension rod is most likely to fix the issues since the error refers to an off-balance in the washer tub, it would help keep the tub balanced and fix the issues. We hope this helps.
3 people found this helpful.
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Mark
March 24, 2018
If replace suspension and basket parts and still i'm and stops, what are the chances that water pump is partially bad? Still have a little water below bottom of tub. Please advise if this is possible. Thanks
For model number Www6400sw2
Hello Mark, Thank you for your inquiry. You can test the pump with a multimeter to see if it has continuity. We would also advise checking the water inlet valve as well. Hope this helps!
2 people found this helpful.
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Ronnie
March 26, 2018
. what is wrong with your washing machine after you have change the suspension rods and it is still banging ?what do i need to do ?
For model number Mtw6600tb0
Hello Ronnie, thank you for your question. There are some parts that you will need to check to see which one is causing the issue. You will need to check the Suspension Ball Kit Part Number: W10198919, Basket Hub Kit Part Number: W10820039, and your Leveling Leg Part Number: W10739673 to be sure they are keeping the unit level. I would also check the Tub Ring WPW10130807. I hope this helps!
1 person found this helpful.
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Joseph
December 7, 2019
Will your suspension rod kit (part#ps11723157) fit the Maytag bravos xl model#mvwb725bw0?
For model number MVWB725BW0
Hello Joseph and thanks for writing.
No, but Suspension Part Number: PS2355518 is in the list of compatible items for your model. Hope this helps. Please contact us anytime.
The washer works fine until the spin cycle, then it gets unbalanced. The ul code comes on and the washer shuts down. Reloading the washer sometimes works after several try. What part do i need to repair this problem. P.S. I just changed the drain motor. Thanks
For model number wtw6600sw2
Hi Mike,
Thank you for your inquiry. There are some parts that you will need to check to see which one is causing the issue. You will need to check the basket hub, the drain pump, the rotor position switch and the electronic machine and motor control board. I hope this helps. Thank you and have a great day!
1 person found this helpful.
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Joy
April 10, 2023
How long are your suspension rods for model #wtw6400ws3 whirlpool cabrio washer - supposed to be 29.5 - 30 inches long. But everyt time I get this part (4 companies now) it only measures 26.25 - 26.5 inches long???
I keep getting OEM part # W10820048. It's obviously wrong! 4 different companies have done the same at 26.25 - 26.5 inches long.
THEY ARE TOO SHORT!
For model number Wtw6400sw3
Hello Joy, thank you for contacting us. Based on our research, the mentioned suspension rod kit, part number PS11723157, is compatible with your model. The length of the suspension rod is approximately 26 inches. We hope this helps!
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Ira
August 26, 2019
What is the difference between the red and blue suspension rods
For model number GCWP1800D0WW
Hi Ira, thank you for your question. As listed in each part title description. The red are your rear rods and the blue are your front rods. This kit does not fit your appliance. You will need two of each of the red and blue rods listed directly underneath your appliance. Good luck with your repair.
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