ZSC1000KBB - Instructions
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Interior lightbulb needed to be replaced
I could not for the life of me figure out how to get into the light housing so I could replace the bulb, nor did I have any idea which bulb to buy. The manual for this model descibes how to replace the underside lighting but they seem to have left out instructions about the interior. I watched the short "how-to" video on this site, bought the bulb that was described and replaced the bulb in five minutes without any issues.
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Jean from Princeton, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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both bulbs burned out
I used a phillips screwdiver to open the light cover protecting the halogen bulbs (2) both had burned out and needed to be replaced. A bit akward to replace, but within 5 minutes both were removed. I called your part service department to order replacements,(friendly and courteous service I might add!)was told that they would arive in about 3-5 days. 1.5 days later they were on my doorstep...They were promptly plugged into my GE underhood mounted microwave, now I am back in service! You've won me over and I will tell all my friends about you. Thanks again!
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Jerry from Laguna Niguel, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Microwave would not heat
I went on line, put in microwave repair and watched a video on repair. I then took the oven down from over the range and took it apart. I could see were the magnetron had burned out. There was a hole with obvious burn marks. I went on line looking for the needed part. I clicked on PartSelect and order the magnetron. I received the part within three days, regular shipping. As I had not put the oven back together it took only a few moments to save 150 to 200+ dollars. I put it back together and happy, happy me, it worked.
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David from Roanoke, VA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Light bulb replacement
Buying the bulb and doing the replacement my self was the best thing I had done. The same problem happened last year and I had the American Home shield insurance at that time so I called the company and they took three weeks between ordering and replacing the light, they showed me the final bill and it was $240.00....!!! This time I bought the light through partselect, got it within 48 hours and did he replacement myself within 15 min, I followed the instructions on the video and had to do an extra step ( due to the model I have) but I was able to replace the bulb and yooohooo it was working when I reconnect the power... I am a person who never tried to fix any electrical appliance before, but after this experience I will always try to do it myself... Believe me if I can do it and felt it was easy you can do it.... Thank you Partselect.... I can't speak high enough about you
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Fadel from Visalia, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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2 bulbs in the lower part of the unit had burned out.
Removal of the bulbs was easy; reinserting was not as easy due to the configuration/placement of the bulbs in the unit. It was interesting that a simple suggestion to keep the bulbs covered with some of the packing material made sense as to not directly handling the bulb itself and causing any contamination of the bulb(s).
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Don from Stephens City, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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3 lights out--1 inside 2 below
the ones below were easy --underneath take out screws--take out old bulb--put in new one--the one inside a little more difficult--but not bad--take off panel on the front of microwave over door--the light is in a metal housing on the right--take out old bulb --put in new--wore rubber gloves putting in new lights--do not want to touch them with your fingers--i just watched the GE video on the parts website and it told me exactly what to do--if i can do it anybody can do it !
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Cindy from Alpharetta, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Microwave interior lamp burned out
Unplug the microwave. Remove front grill and cover by removing 2 screws on top of microwave. You have to look down from the top. I could not locate the screws by feel. Once the two screws are out, remove the grill by sliding slightly to the left to lift out. Open the oven door to facilitate removal. Then remove the steel light cover (1 Phillips screw in the center of the unit) and unclip the bulb holder on the right. Do not touch the halogen bulb when you replace. Reseat the bulb holder and test by plugging in the unit with the door open. Unplug and replace the light cover and grill.
Parts Used:
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Mark from Chantilly, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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When trying to run, intermittently, the light would come on but the tray wouldn't rotate or cook. When the door was open, the tray would intermittently rotate.
I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.
Parts Used:
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Sam from Chandler, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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Timer operated normally, but the microwave did not heat water or cook food.
Our GE Profile Advantium 120 Series Over-the-Range Microwave stopped working. We called GE Service. The first available appointment was two weeks after our call. The technician charged $99, gave us a form stating that the Magnetron and Diode Cable as defective and quoting an additional price of $362 to furnish and install these parts. He said that it would be another two weeks before he could do the work. Instead I ordered the parts from you and had them within two days. The parts you furnished were identical to the original parts in our unit. They arrived within two days. I installed the parts without removing the microwave from the wall. The most difficult part was inserting the magnetron mounting screws into openings in the rather tight space available. I was able to do this by using plastic pacaging tape to hold the screws onto the end of a short Phillip screw, Prior to iserting each screw I pushed it through the sticky side of a piece of packaging tape. I then folded the sticky surface over the shank of the screw. Once a screw was seated, but before it was fully tightened, I used needle nose pliers to pull off the tape. The unit now functions perfectly.
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Peter from Severna Park, MD
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
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bulb replacement
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andrew from malta, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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light bulbs burned out
Used screwdriver, removed cover, took out old bulbs and replaced with new ones. Couldn't get any easier.
Parts Used:
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Kim from Poway, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Powered Off completely
After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.
Parts Used:
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Mohammad from Piscataway, NJ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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All power to the microwave went out.
PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.
Parts Used:
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Michael from East China Township, MI
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Light Bilbao burned out
Simple repair..took off covering with screwdriver removed the halogen bulb and replaced with the one I ordererd..wish all repairs went so well..
Parts Used:
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Stephen from Kennett Square, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Quit working
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William from Socorro, NM
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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