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Models > ZISB360DNMII > Instructions

ZISB360DNMII General Electric Refrigerator - Instructions

All Instructions for the ZISB360DNMII
106 - 120 of 152
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Freezer And Frig Both Warm And Compressor Would Not Run
I replaced the thermostat, temperature sensor, and the run capacitor. . . Refrigerator still not cooling. I checked the start relay and measured the input terminals on the compressor for the correct resistance. . . Everything measured correctly. In a last ditch effort before calling for service, I pulled the main board, inspected it and saw the problem right away. One leg on the compression capacitor had desoldered itself. Got out my soldering iron and applied a good amount of solder to that point. Put everything back together and turn it on. . . Problem fixed. The compressor kicked on right away and started cooling the refrigerator.
Parts Used:
Run Capacitor
  • joe from decatur, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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refriger warm
replace sensor in refriger.
Parts Used:
Temperature Sensor
  • chol from Glenview, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Would not self defrost.
Remove the shelves then remove the back by removing the two screws at the top of the panel. Locate the temperature sensor on top of the coil. Cut the wires and replace with the new one. Use wire nuts and electrical tape to reconnect the wires.
Parts Used:
Temperature Sensor
  • Greg from Rockwood, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Freezer was not keeping food frozen
The problem began when freezer thawed and could not keep food frozen. Initially, I thought the issue was the defrost heater (because I had seen similar symptoms previously and resolved the issue with a new defrost heater)and I replaced that part with a spare that I had puchased previously. The issue was still unresolved and I noticed the evaporator fan was not running in the freezer because it would not turn on when I closed the door. I checked to make sure I could hear the compressor working (and it was)and concluded that the evaporator fan motor was not running. I ordered the part and found a YouTube DIY video on how to replace it. While I was at work, my fiancee took it upon herself to watch the installation video and install the new evaporator fan motor and all is well.
Parts Used:
Evaporator Fan Motor
  • lee from Frederick, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Starter/overload assembly and run capacitor were bad
Removed rer cover, unplugged starter assembly from side of compressor and replaced unit with a new one. Plugged fridge in and it works good.
Parts Used:
Run Capacitor
  • Colby from Blanding, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Evaporator fan motor was whistling
Ironically I did this today, as this email request came up asking how it went. I'm not a repairman, I'm a software engineer, and I can't thank this site enough for the step by step videos. With the video to help, this was a breeze, I was nervous as I had to empty all my freezer out onto the living room floor. Once that was done the repair took about 30 minutes. Thank you partselect!!!!! My second time doing business here, and I'll be coming back (well, if something breaks, so let's hope I don't have to).
Parts Used:
Evaporator Fan Motor
  • JOHN from SOUTH CHINA, ME
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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freezer and refrigerator wasn't cold
Replaced all the sensors in both the feezer and refrigerator.Even though it colder now it still is not cold enough.Freezer won't freeze items but is cold and refrigerator still not real cold
Parts Used:
Temperature Sensor
  • Laura from Brentwood, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench set
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Defroster stopped working and iced up evaporator coil
I have a GE Profile French door refrig. It's only about 4 yrs old and the defroster stopped working. I read the other repair stories and was able to narrow it down to either the temp sensor, defrost timer, or main board. The refrig section was up to about 47 degrees and freezer was around 25. I could tell it was trying to cool but couldn't. So I tried the temp sensor first. I cut and spliced the new sensor on the outlet of the Evap. Coil and it took about 15 mins. Turned refrig back on and waited. The coil started to ice over after about 5 hrs I left the back panel off so I could see if and when then heater kicked on. After about 8 hrs I looked in and saw a faint glow and water trickling down and running out the drain. Turned out the sensor was bad and wasn't telling the main board it needed to defrost. I would try the sensor if you are having the same issues before spending a lot of money on the main board, defrost heater and or timer.
Parts Used:
Temperature Sensor
  • Brandon from Bruceton Mills, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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fan made howling noise
it was easy the only thing was i had to cut old harness to remove 2 wires that went to coil that had to go back in the new harness other then that a peice of cake.
Parts Used:
Evaporator Fan Motor
  • raymond from peachtree city, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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freezer cold fridge warm loud squeeling noise
i followed a video that was on your site, the video couldn't have been easier to follow it was step by step and very easy to follow, i replaced the evaporator fan motor and everything is working fine, i did notice that the evaporator coil was frozen pretty bad when i removed the back freezer panel i am going to check it again in a couple of weeks to make sure i don't have a defrosting problem as of now everything is fine i am hoping it was just the bad fan motor causing the coil to freeze up because of no air movement over the coil
Parts Used:
Evaporator Fan Motor
  • William from Johnston, RI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
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unusual noise
My refrigerator was making a high pitched kind of howling noise. The PartSelect symptom that was closest was “unusual noise” and when I clicked that it said the evaporator fan motor fixes the symptom 32% of the time. Since my freezer fan speed sounded like it was constantly changing I went ahead and bought one which PartSelect delivered promptly. The installation video was great and although my freezer was not identical to the one in the video, the video was still very helpful. The only thing it didn’t say was how to tell if my freezer motor was the one with the thermistor although I suspect that they all are and that PartSelect is simply trying to save us money by showing us how to splice in a motor without a thermistor. Anyway, since I would have had to disassemble the freezer before buying the part to find out for sure, I just bought the one without the thermistor. This just meant I had to splice the new motor in, just like in the video. I think I would have preferred buying the motor with the thermistor even though it was more expensive. In the end my problem is solved so I’m happy. This is the third time that I’ve had to repair this GE refrigerator and PartSelect has been a valuable resource each time.
Parts Used:
Evaporator Fan Motor
  • Hugh from Cape Canaveral, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Refrigerator and freezer drawer would not maintain set temperature
Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.
Parts Used:
Run Capacitor
  • James from Bel Air, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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freezer would not defrost or maintain temperature
luckly i have a bit of experience in refrigeration im an hvac technician by trade. this repair was a bit tricky in that i did not know at first if it was a Temperature Sensor issue or the main control board. I had tested the defrost termination thermostat and the defrost heater and as i suspected they were ok. Next i wanted to test the thermistors (temp sensors) it is hard to find technical data on these fridges. I needed to test the thermistors resistance @ a certian temperature to ensure they were working properly but where do u get such data? I also wanted to know some information about the logic programmed into the board (i.e when do you initiate defrost etc. . .). I had no such luck so i figured since i tested the defrost heater and thermostat and they were ok and all of the evap fans and such were working i'd order a circuit board and new thermistors. Got the CORRECT PARTS from this site in 2 business days and my fridge is working great! changing the parts was really easy, figuring out which parts to change was the only difficult thing about this job.
Parts Used:
Temperature Sensor
  • Jason Mcgee from Catawissa, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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fan motor making a moaning sound
followed you online video and it was easy and simple repair only took about an hour frig is back quiet and working fine thanks also parts come fast
Parts Used:
Evaporator Fan Motor
  • walt from san antonio, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Fridge Side Freezing/Too Cold
Followed the repair video, was spot on!!
Parts Used:
Temperature Sensor
  • michael from silver bay, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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All Instructions for the ZISB360DNMII
106 - 120 of 152