ZIR361NPRCII General Electric Refrigerator - Instructions

The video instructions were outstanding in showing how this repair was to be completed. Follow these instructions and Job was very easy. Replaced ice shute flapper and arm, soloinoid and Micro switch for water flow control. Reassemble by reversing procedure. Follow video instructions on how to replace water control valve in back of fridge. Test water flow at bottom front of fridge and defrost flow tube in door if necessary. I used tupperware container with hot water on top of ice shute shelf in fridge door. A couple of times changing and water was flowing. Great site and detailed video instructions for an effective and cost saving self repair. I saved several service trips and service calls and labor costs of a service tect. Parts costs were also a lot cheaper than service tech would have charged. Thanks PartSelect.

removed old valve & installed new.wire connectors were a little different so i had to replace one set with smaller ones.turned unit on and also found leak in resevoir bottle.waiting for that part now

Repair was fairly straight forward once I diagnosed what the problem was by reading other peoples problems and repairs on here. I pulled the fridge out & disconnected the power. I shut off the water supply and disconnected it. I removed the back panel and unscrewed the bracket holding the water valve in place then disconnected the electrical connectors from the solenoids that control the valves. At this point I went on a cleaning binge to remove all dust and crud I could get into my vacuum, which is why it took me longer than others. I know it is important to keep the machinery clean so that it can run efficiently so I did it. At this point I used the hairdryer to melt the frozen inlet to the icemaker from the back of the freezer just enough so I could pull it out and remove the frozen blockage. Reinserted the inlet ensuring it was fully reseated in the opening with the foam seal snugly around it. I reinserted the tubes in their respective valve outlets (each is unique size so they cannot be done wrong), next I reassembled the new solenoid valve by reattaching the electrical connectors (mine are keyed which makes it stupid proof) then screwing its bracket back in place. Next I reconnected the water and plugged in the fridge to check for leaks. No leaks (WHEW!!) replace backplate and put fridge back in cubby. Test water dispenser- GOOD. Turn icemaker back on in "quick ice" mode and wait ~40-45 min first batch is GOOD. 5 hours later with about 6-7 batches of ice, all is well- no leaks everything is functional and I am happy.

Changing the water solinoid was quick and easy but not the problem! After still not getting water to the ice maker,I took the ice maker itself out of the freezer.I could hear something small rattling arround inside the plastic housing.As I took it apart I found a tiny white piece of plastic inside the size of grain of rice.It had broken off the end of an arm that rides on a cam of the electric timer.Without that little plastic tit riding on the cam,it make the maker out of sink! I fixed it by drilling a .080 hole in the spot the piece had broken off.Then I took apart an old broken fishing reel for a screw to use in place of the broken off piece.I re-installed everything and the ice maker has been working as good as new and will hopefully out live the fridge.My solinoid is now a good spare part!! Dan

Watched the video on how to repair this problem. Folowed the simple instructions and it worked. The double outlet water valve worked as it should. When I tested the water dispencer nothing came out of the spiggot on the door but water poured out all over the floor because the 5/16" water line from the replacement valve to the front of the refrigerator was brittle and cracked. I've ordered the part. Moral of the story - if your are replacing this double outlet valve, buy the water line and the union for the dispencer. You'll save yourself time, postage and effort. From the looks of it sooner or later the water line gets "cooked" and breaks/cracks.

Turns out replacing the part was not needed. Still did not work. Opened freezer and hit inside of door with hairdryer to thaw out frozen water line. Wish I would have done that first. Water works fine now.

Identified very small stream of water shooting out of center of blue plastic housing where the icemaker/water dispenser hose connects to external water source. A flashlight up close made it possible to see the water stream, after removing the steel cover from the lower back of the refrigerator. You remove the black and white hoses by PRESSING in on the white plastic rings. I unplugged power before removing/reconnecting the 2 electrical connections with needle nose pliers. Replacing this thing stopped the leak, but I also had to change the circuit board to solve the icemaker water dispenser issues. I also replaced the vampire tap on the house supply line with a shut off valve so I could do this repair without shutting off the house water supply. I did have to shut it down to install the valve, but now I can shut off the refrigerator water supply when needed to replace the filter.

Just like installation video said. One error I did not read first note that check to see if line was frozen, which it was. Nothing wrong with valve, but changed it anyways. Works great now. Thank for all the help. You all are great.

Excess water was seeping into the ice maker through the fill tube in back. Reading repair stories here on Parts Direct quickly led me to the water solenoid fill valve. I ordered it and received it in two days. The video here on Parts Direct showed how to change the valve and armed with that information it was an easy 20 minute job. Problem is fixed and the ice maker works flawlessly.

water coils were frozen.removed line connections & placed hot wrags on coils while slowing applying air pressure to break free the ice.

It took me longer to get my tools then fix the problem. Very easy.Thanks Betty

I utilized your other tips on your website and they worked very well. Only problem, I ordered a part that I did not need, but I returned the part to you and your return policy worked well. Thank you for your support.

Removed rear cover at the bottom. Turn off water supply. Disconnect dual water inlet control and replicated it with the new one. reinstalled rear cover and turned the water supply. back on. That's it.h

I ordered the part, fast shipping, watched the video, great video, made the repair, customer happy. What a great experience for all of us. Bill

Removed back panel and checked water lines which were empty. Followed booklet instructions for problem solving first. Water Valve appeared to be hot. Ordered new part which came in record time. Removed water lines and connected new part which was fairly easy. Replaced filter and still no water coming up but only going down to new part. Opened freezer door thinking reservoir frozen and left door open for 20 minutes which caused reservoir to defrost itself. Button now works.