ZFSB23DXGSS General Electric Refrigerator - Instructions
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
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Barbara from BELLEVUE, WA
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Difficulty Level:Very Difficult
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Total Repair Time:Less than 15 mins
15 of 32 people
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My Door Stop Broke
I had to remove 2 screws to get the broken door stop off then I put the new door stop on by using the 2 same screws.
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M from STERLING HEIGHTS, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
7 of 8 people
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Groove for retainer clip on auger nut was broken out.
After removing three screws on the ice bucket, it basicly came apart by itself. I needed to use pliers to remove the old nut because it had over tightened itself onto the shaft. Be careful here - it is a left hand nut - not a normal right hand nut! Reassembly was a snap putting the parts back together in reverse order. Unit has been working great since the repair.
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William from Nazareth, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
13 of 26 people
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Refrigerator side freezing food
Replaced both temp sensors worked good for 2 days then began freezing food. Looked into it further on line. Found small motorized door broken that controls the cold air from the freezer
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M &M Aviation from ESCANABA, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
7 of 8 people
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Refrigerator door switch went bad
It was very simple! I assessed the situation and gathered my tools for the job. I used a flat head screwdriver, pliers, and electrical tape. I used the flat head screwdriver to release the switch from its location, the pliers to take the electrical terminations apart. I taped the wires individual so that I would not loose them in the door, also not to short them out. I then unpackaged the new switch to install. Pulled the tape off one of the of the terminals while holding the wire, and attached it to the new switchs terminal post. Did the same with the other wire, then snapped the new switch back into place. Immediately had results. I opened and closed the door a few times in amazement that something so annoying such as a light in your fridge could be so easy to fix. Most of all, having a business to rely on to find the part and deliver in a timely fashion. Thank you Partselect.com, you were outstanding!!!
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Jeffrey from lake Stevens, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
8 of 12 people
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Ice tray drive cup broken
This is the second or third time this cup has broken. Maybe we use more crushed ice than the average family, but you would think this part could be more durable. Anyway, I digress. This is about the repair. Four screws removed around bottom of tray, one screw removed for some bar that mechanically opens a door to allow ice to fall out of the tray, and two butter knives used to release tabs around the screw components... and we were done.
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Damien from Sugar Land, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
7 of 9 people
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Light switch shorting out causing open door alarm to go off
Easy fix, but they don't give you plenty of wire to work with. When I pulled the switch out it only had about an inch of wire that came with it. meaning if I didn't have a grasp on the wires as I was removing the switch they would have slipped back up the opening
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George from Mount Prospect, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
7 of 9 people
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The door when opened had swung back and made contact with the hinge. Over time it had bent the hinge upward so the pin was coming out of the door and it was not closing (sealing) properly.
I removed the screws out of the hinge while my wife put pressure on the door to hold it in place. I removed the hinge, replaced it with a new one, and screwed it back in place. Took just a couple of minutes. Easy and fast. The refrigerator was not leveled properly and that was why the door had swung back so fast, with enough force to eventually bend the hinge. I contacted geappliances.custhelp.com and used the chat option to speak to someone about how to lower the back wheels. They were extremely helpful in walking me through it. Now the refrigerator is leveled, and the door, when opened, will not swing back and contact the hinge. My overall experience in fixing this problem, from locating and ordering the correct part, to installing it, and then fixing the problem that led to the hinge being damaged in the first place, was outstanding.
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Bill from Pinehurst, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
6 of 6 people
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Water in door dispensor quit working
First, I turned off the water supply line to the refrigerator from the house at the wall and unplugged the power cord. Secondly, I removed the small screws that hold the piece of cardboard over the opening in the lower left corner (rear of the refrigerator) by the compressor. Thirdlyl, I removed the other end of the water line where it attaches to the water valve with an adjustable end wrench. Then I removed the small screw that holds the double water outlet valves to the refrigerator frame. I then removed the water valve by pulling it out of the rear of the refrigerator, unplugged the electrical connections, and cut the water lines where they enter the valves. I then plugged the electrical connectors into the new valves and pushed the hoses into their respective openings. These are one-way connectors - once you push them in (firmly) they will not leak or come back out. All I did then was replace the valve and secure it with the one little screw and then replace the cardboard piece onto the rear of the refrigerator. Don't forget to turn the water supply back on. That's it!!
Parts Used:
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Richard from Temecula, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Wrench (Adjustable)
7 of 9 people
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Low water flow from indoor water dispenser
Disconnect main water line from behind refrigerator
Remove bottom panel from refrigerator
Disconnect hose from water valve
Remove metal hose guard from top left of refrigerator Carefully remove plumbers putty from around filter hose (you will be reinstalling this putty around new hose assembly)
Inside refrigerator remove MWF water filter and guard, and then remove two screws holding filter assembly in place (this requires socket set with 4” extension bar)
Carefully pull filter hose assembly towards you from front of refrigerator. Once assembly is out remove Styrofoam cover from old assembly and install on new assembly
To reassemble, simply follow this process in reverse. Good luck
Remove bottom panel from refrigerator
Disconnect hose from water valve
Remove metal hose guard from top left of refrigerator Carefully remove plumbers putty from around filter hose (you will be reinstalling this putty around new hose assembly)
Inside refrigerator remove MWF water filter and guard, and then remove two screws holding filter assembly in place (this requires socket set with 4” extension bar)
Carefully pull filter hose assembly towards you from front of refrigerator. Once assembly is out remove Styrofoam cover from old assembly and install on new assembly
To reassemble, simply follow this process in reverse. Good luck
Parts Used:
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Ricky from Virginia Beach, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
7 of 9 people
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Compressor would not kick on and condenser fan ran constantly
Remove back panel on bottom of fridge to access compressor area. Remove screws from water solenoid and water valve and push to the side so the side of the compressor can be accessed. Then locate the inverter box. You will find a Phillips head screw on the bottom of the inverter. This is the only screw that hold the inverter in place. Remove the screw and tilt the inverter box forward away from the compressor, then lift the box out of the the holder. You may have to wiggle it a bit to get it out. Remove the plug that attaches to the compressor and then with the power on check your voltage coming to the compressor. It should read 120 volt. If it doesn’t your inverter is bad. Remove the other plug on the inverter box and pull the box out.
Reinstall the unit in reverse order. Use the appropriate jumper to plug into the wire connection going to box and then plug it into the connection off the fridge.
Once everything is reinstalled and before you put the back panel on plug your refrigerator back in and you should be able to hear the compressor working or feel the top of it to make sure. If it’s working you are good and can reinstall the back panel.
It will take 4-5 hours to come back to temp if it’s been off for any length of time.
Reinstall the unit in reverse order. Use the appropriate jumper to plug into the wire connection going to box and then plug it into the connection off the fridge.
Once everything is reinstalled and before you put the back panel on plug your refrigerator back in and you should be able to hear the compressor working or feel the top of it to make sure. If it’s working you are good and can reinstall the back panel.
It will take 4-5 hours to come back to temp if it’s been off for any length of time.
Parts Used:
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Charles from ORO VALLEY, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Socket set
6 of 6 people
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Stripped Front Leveling Roller & Screw
Raised side of fridge enough to get 1/4" ratchet with 1/4" socket under roller wheel assy. Removed three hex-head screws to separate damaged wheel assy from fridge frame. From panel below fridge compartment, backed-out stripped leveling screw. Mounted new roller assy and then threaded in new leveling screw from front. Lowered fridge and adjusted leveling screw for proper height. Suggest putting a 2x4 under fridge for safety when hands are under unit.
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George from ARLINGTON, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
6 of 6 people
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water leak on floor
pulled out refer. found leak at corner lower back, pulled off lower cover. found valve for icemaker leaking. looked in owners/inst guide, pulled up on computer, identified part, called, order overnight part. recieved part & installed, repair complete & successful.
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Gerald from Colorado Springs, CO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Socket set, Wrench set
6 of 7 people
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Freezer Light switch broke
Your instructions were "spot on"! Pried out broken switch with screwdriver-reinstalled new switch. Very easy! Ordered on line on a Wednesday new part arrived on following Saturday-Great service and will definately use again. Highly recommend PartSelect!
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Kenneth from Milford, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
8 of 13 people
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Ice maker would not dispense ice, crushed or whole.
Removed the ice maker from the freezer. Unscrewed the outer cover/base of the ice maker. Unscrewed the long lever that opens the ice chute. This freed up the feeder coil enough to pull it out enough to replace the cup drive. Once I replaced the cup drive, I laid it back down into the ice maker bin, reattached all the screws and it worked! The old cup drive had a tine broken off which would not allow the feeder coil to turn. It seems like a weak part and I anticipate I may have to replace it again in a few years.
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Curtis from Corona, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
6 of 7 people
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