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Sparks from drive coupling
remove 6 lower screws, removed lower panel,2 screws holding drive motor,lower motor, remove old coupling from inside microwave and replace with new coupling, re install motor,install lower panel and screws.no more sparks
Really easy for a 75-year old female; just spent more time reading the online manual than actually installing the light bulbs to find out where to access the light bulbs.
Unplug microwave Remove bottom of Microwave with phillips screwdriver. Remove connecting wires to Motor Remove Motor (2 Screws) with Torx Wrench. Transfer seal from old motor to new moter Re-install motor Connect wires Reinstall Bottom of microwave Plug back into outlet
This should be a 1 minute repair. However, there are a few issues. First, make sure you order the correct bulb. Mine is a halogen push in bulb, but the parts list showed a screw in bulb. Remove power from the unit OR be sure that the light is turned off with the push switch.. The display will show the status as you rotate through the dim levels. There is a single Phillips head screw holding the cover on the underside of the over stove microwave. carefully remove it. When loose the panel will drop down and you will find the old bulb in the center of the front of the opening. Remove the bulb. Now the important part. Carefully unpack the new bulb being careful to not touch the glass with your bare hands or fingers. Then insert the bulb into the socket. If you unplugged the unit then plug it back in and push the switch to check that the new bulb works and is in the socket, then turn it back off. Carefully lift the cover back into position and replace the screw. This is the hard part as you are working upside down and can't really see when it is lined up properly. When you have the screw back in and tight you are done. Press the light switch to enjoy your lit up stove again and put your tools away. If you get your fingers on the glass bulb then clean it off with some rubbing alcohol and a paper towel to remove any finger oils before you put the cover back in place. Finger oils can boil with the heat of the lit bulb and cause the glass to explode. This holds true for any halogen bulb.
We needed a phillips head screw driver to remove the single screw holding the light bulb cover in place. Removing the old bulbs was a little work, because they had come loose from the sockets. We unplugged the microwave, so we could grip the sockets with a tool. I think my husband used a needle nose plier for this. The new bulbs screwed in easily, and then we refastened the light bulb cover with the phillips head screw driver.
Remove the two screws to the plastic vent strip at the top of the unit. That exposes a metal cover (upper right) held in place by two more screws. (Found that removing the screw holding the key panel in place and moving that out of the way made for more work room) Remove the metal cover. The HV diode (visible) on one end is secured to the chassis by a screw. The other end is fitted to the HV capacitor. So unscrew one end and pull the HV diode off the capacitor. The replacement fits on like the old one came off. Very simple repair. But it would be safe to short the capacitor terminals to the chassis first. Noticed that it appeared the sparking was caused by the HV diode's outer casing being worn by the asbestos covered wire next to it and laying against it. I made sure the two were not touching, before putting the covers back on. Also, the problem started with an occasional spark when the MW started. It quickly deteriorated to a full, non-stop electrical sparking. You can hear it, smell it, and see it through the top vent. You don't need to remove unit to work on it.
Repair unsuccessful because they sent the wrong part, even after I questioned their selection. It is amazing how a company as large as Whirlpool cannot clearly indicate to the people who work for them how to order the correct part. The fault lies not in the individual who is putting the order in but with the company who cannot take the time to make sure that person is successful in completing their job. Will never buy a product from this company again. As far as the shipping is concerned. It took forever, just to find out that the part was incorrect. Better luck next time. right?
Unscrew lens and direct access to surface light cavity. Removed old light bulbs and replaced with new bulbs. Reassembled lens cover and turned lights on successfully. Took less than ten minutes.