WWC7720ABL General Electric Washer - Instructions
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It wouldn't spin!
Could smell burning rubber as it tried to spin, so figured it was the belt. No, I did no do it the hard way by removing the screws etc. I threaded the belt on the pulleys on one side, and slowly turned them, using my fingers to force thread the belt into place. Worked like a charm.
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Eric from Cedar Park, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
1 person
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Gear oil leaking from transmission seal
i Had washer up side down took puly out and transmission seal out used screw driver install your part add seal on it tap it back in used socket added quartz of gear oil90 as recommended put every thig back it good experience and saved hundreds of dollars for new ones thank so much for ur video and ur technical people on your site
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Samih from CLIFTON, NJ
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench (Adjustable)
1 person
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loud noise when spining
I did watch the video, that Parts Select included in an email. After that just follow the instructions in the video. You do need two people to do the job, since the belt needs to be tight. One for holding and one to tight the screws.
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nydia from melbourne, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Wrench set
1 person
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A load imbalance caused one of the four yokes to break in two.
I had to tilt the machine to gain access to the screw that holds the yoke bracket in place. Then I removed the one screw that holds the yoke bracket and removed the yoke and it's cushion. I then had to remove the two friction pads from the old yoke and install them on the new yoke. I was able to re-use the old yoke cushion and after re-assembling the yoke and cushion, I installed this assembly with the one screw. Righted the machine and the job was done.
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Timothy from Richmond, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 4 people
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Washer was not agitating or spinning
I followed the instructions on your website to diagnose the problem, select the part needed for the repair, and fix the problem. Everything was as described in the video.
Parts Used:
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Joseph from BETHESDA, MD
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Wrench set
1 person
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Washer wouldn't agitate, spin, or drain
Unfortunately, this washer doesn't have a front panel: to get to the belt, removed the back panel. Unfortunately, you can't get to the belt from there either, unless you turn the washing machine upside down. Since the top of the washer is not level (control panel sticks up), the washer needs to be tipped upside down onto something the washer lid rests on, but keeps the control panel off the ground. We used...a sled. Unfortunately, since it didn't drain the last time used, even though we bailed the tub, there was still a fair amount of water that drained out once upside down. This is a heavy washer - took 3 of us tipping it over carefully onto the sled. We unbolted the motor, put in new belt, but needed to put a piece of the shifter arm assembly in place, which came loose. Took 2 sets of hands to accomplish all this. Works now - 2 small loads of laundry done successfully.
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Karen from BALTIMORE, MD
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers, Socket set
1 person
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Oil-soaked drive belt split; wouldn't move agitator
Pulled washer away from wall. Observed problem. Ordered belt. Went on vacation. Cut belt in two to remove. Removed flex coupling to pump. Tried to force new belt onto big sheave, but couldn't really access properly. With help, tipped washer onto its front. Then access permitted forcing new belt onto big sheave by turning (only one direction permitted by gear box). Most of time spent cleaning up oil from gearbox which dripped on floor and splattered on back wall. Wonder how long 15 yr old gearbox will last?
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james r from cincinnati, OH
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Wrench (Adjustable)
3 of 8 people
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smelt rubber burning, diagnosed it as a belt
Turns out it wasn't the belt. The belt was fine, worked without water, replaced in washer spot, reconnected water, worked fine. Put clothes in, wouldn't agitate, smelt burning again.
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CATHERINE from POCONO LAKE, PA
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
7 of 20 people
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Water leaking out of the bottom of the washer
I own a vacation rental two hours from my home. Our guests
said that there was water coming out from under the washer.
I called our local handyman Lolo who is very bright. He came
over and looked at the washer and saw that a plastic part was leaking. He got on your website and put the part number in and we had our part within two or three days of ordering it.
I was impressed by your having this older part-maybe 15 year old washer,the fast delivery since we didn't do it by rush order. I also didn't have to hire an expensive repair service company. We are back in business thanks to your quick service and delivery. We will use you again in the future for sure.
Best Regards,
Trish W Haskell
Borrego Springs, CA
said that there was water coming out from under the washer.
I called our local handyman Lolo who is very bright. He came
over and looked at the washer and saw that a plastic part was leaking. He got on your website and put the part number in and we had our part within two or three days of ordering it.
I was impressed by your having this older part-maybe 15 year old washer,the fast delivery since we didn't do it by rush order. I also didn't have to hire an expensive repair service company. We are back in business thanks to your quick service and delivery. We will use you again in the future for sure.
Best Regards,
Trish W Haskell
Borrego Springs, CA
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Edwardo from Borrego Springs, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
1 of 3 people
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Waher would agitate buy not spin
Trouble shooting on internet only mentioned worn drive belt as a cause for no spin. No mention of the possibility of a transmission problem burning out the centrifugal clutch. So the drive belt was ordered and when I checked tracking when it was late, I was informed that it was already delivered and signed for by some stranger, jmorris. Later that night I found the package at my door to late to do the repair that night. The next evening the repair was attempted and it was not difficult with the youtube video for guidance. Back together but it did not spin or agitate. On the third run dthrough the procedure I noticed that the clutch was really hot and the notor was not locked. But the big pully would not complete but bart of a revolution and hard stop. The repair was a failure and after the time spent diagnosing the wrong problem with inadiquate trouble shooting on the internet chart and the time ordering and waiting for the second chance delivery. The failed repair delayed to the point that the customer did not have time to do their laundry berore their weekend trip. They will have to get a new machine after waisting so mych time with a less than fully informed repair attempt. The internet trouble shooting help was inadequate. The delivery of the parts was botched using FedEx instead of UPS. At the last minute after hours of involvement it came to light that the machine was history and we were suckered into buying the wrong part and running out of time for the customer to ready their clothes for their trip. I felt so bad of the machine resisting the repair process thaqt I discounted my labor time and told the customer pay me what they felt would be ritght. It was not all part selectt's fault but they had their page in the story.
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Donald from San Luis Obispo, CA
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
5 of 16 people
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Water leaking out the bottom of washer during fill
Removed back cover. Opened top lid - slid putty knife under front lip to release latch (2). Removed old valve hose and clamps. Replaced with new valve hose and new clamps. No more leaking during fill.
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Matthew from Forest Falls, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
0 of 1 people
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Agitator wasn't turning
Very straight forward install. First removed the agitator itself by pulling straight up on it. Then removed the agitator coupling without the need of any tools just pull it straight off. Install new coupler and agitator.
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Dustin from Dekalb, IL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
0 of 2 people
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Washer would no longer spin---dry rotten belt
Gently turned washer over onto its front. Removed bottom metal panel (3 or 4 screws on each side). Removed old belt. Installed new belt. NOTE: The new belt is a tight and perfect fit, therefore it will not want fit on to both pulleys/ rotating discs. I have found the best method is to start the belt on the disc that drives the belt. Then place as much of the belt over the disc that sits below the washing machine drum as is possible(the spinning part)and then turn the belt by hand and the belt should pop on to the disc. If the belt goes on easily you may have the wrong belt as the belt must be tight to achieve the traction necessary for the washing machine to spin. HOPE THIS HELPS!! A screwdriver may be handy in helping to pry on the belt. Good look.
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Joshua from Cumberland Gap, TN
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Machine stopped agitating
1. Lifted Agitator out. 2. Heated Sleeve until loose. 3. Pushed old Rubber out of Agitator. 4. Cleaned Splines on Agitatorshaft and inside of Agitator. 5. Used Lithium Grease to lubricate inside of Agitator. 6. Used Hudraulic Ram to press New Coupling in place. 7. Placed Agitator on Agitarorshaft. 8. Closed Machine and ran a cycle to make certain particles from repair were cleaned away.
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John from Madison, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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No shake, but plenty of rattle.
We bought this used Hotpoint that was probably one of the original machine created back in the stone-age, it's so old. We've had it 10 months, and it's always had this... burnt rubber stink to it... then one day, it stopped agitating and sounded like a metal bucket of bolts being shaken. We're on a military income with five kids, and the idea of buying a new washer was just... heartbreaking. On a whim, having fixed a washer once before, we opened the front up and painstakingly pulled every last rubber fiber from what used to be the belt. Ordered the part. It shipped quick, arrived quick, and in under a week we were back in business. Someone else had mentioned the needing 1/4" socket, and I was glad I remembered that, because it made is SO much easier.
Parts Used:
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Kristen from ft riley, KS
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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