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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
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This suspension rod kit is a genuine OEM kit specially designed for washing machines. Each kit includes a set of 4 rods, 4 suspension balls and 4 bushings. The suspension rods are responsible for supp...
This kit includes one driver hub and two driven basket hubs. The basket hub is located under the agitator. If your washer is not agitating or spinning properly, the hubs will need to be replaced.
This hose clamp is used in a wide variety of household appliances. Most often it is found in washers, dishwashers, refrigerators, freezers, dehumidifiers, garbage disposals, or air conditioners. This ...
This washer lid lock assembly is designed to ensure safe and efficient operation of top-loading washing machines by securely locking the lid during wash and spin cycles. It prevents the machine from r...
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is...
The hose clamp is used to hold the water hose in place which will prevent the hose from leaking water. Sometimes the clamp may lose its ability to latch on, causing a leaking washer. For the installat...
This washing machine cleaner includes three time-release tablets designed to remove odor-causing residues, grime, and buildup from high-efficiency and top-load washing machines. The tablets work by cl...
This is a replacement lid hinge for your washer. It is approximately 2.5 inches in length and 1.5 inches in width. The lid hinge is what the lid for your washer pivots on. If the lid hinge is damaged,...
This is an impact absorber, also known as a sound dampening pad, for washing machines. This sound dampening pad attaches to the top of your washing machine drum to reduce the severity and harshness of...
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11 questions answered by our experts.
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John
January 12, 2020
Spin cycle stops short or not at all of complete cycle shows ol on display pamel
For model number WTW8240YW0
Hello John and thank you for writing.
It certainly sounds like it could be faulty basket hubs PS11723155, you should check for signs of damage, and replace if necessary.
OL stands for “Overload”, so in other words, the washer thinks the tub is too hard to move because it's overloaded and the motor is struggling or the unit is way out of balance causing the washer to struggle. Defective basket hubs can cause this error code.
We hope this helps. Please contact us anytime if you require further assistance.
Washer leaks whenever we attempt to use the 'clean washer with a fresh' cycle. It does not leak otherwise. Is there a reason this would be the case? Tia
For model number WTW8240YW0
Hello and thank you for writing.
The clean washer cycle uses a higher water level which would explain why this only happens in this cycle. This could also possibly indicate a malfunctioning rotary sensor PS11749664, you should check for signs of damage, and replace the parts as necessary. We hope this helps. Please contact us anytime if you require further assistance.
The washing machine will wash clothes, drain water, but not spin on any cycle. What part is causing this issue?
Thanking you in advance,
Sharon
For model number WTW8240YW0
Hi Sharon, Thank you for reaching out. This could be caused by a faulty Lid Lock Assembly. The Lid Lock prevents the drum from spinning for safety reasons when the Lid is open. If the Lock is faulty it can not tell the controls it is safe to spin. We hope this solves your problem!
My fabric softener depended seems to be stop up, how do I clean it out
For model number WTW8240YW0
Hi Robert. Rinse the dispenser under hot water, working some of the fabric softener free with your fingers. Set the dispenser in a bucket add water and and laundry soap, allow the dispenser to soak for 10 mins. Rinse the dispenser under warm water, wiping gently with a soft cloth. Wipe it gently with a soft cloth if the softener does not rinse away on its own. Dry the dispenser with a fresh cloth, then put it back into position in the washing machine. Thank you for your question and good luck with your repair.
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Julie
February 22, 2020
Does this model washer have a removable filter you can clean out? I am getting a residue left on my clothes.
For model number WTW8240YW0
Hello Julie,
Thank you for your question. We have done and investigation into your model WTW8240YW0. The removable filter for this model would be listed under part number PS349000. It has currently been discontinued by the manufacturer. The filter is located in the side of the washer tub, you will need a screwdriver to remove it. We hope this helps you.
Removed a cap in the center of the tub basket which has a bolt that needs removed I believe it's a 9/16 after I removed the bolt I then removed the center of the bottom of the basket assembly which then allowed me to get to the basket hub that needed replaced it was a little dirty and I couldn't get it out so I sprayed a little penitratin
... Read moreg oil on it let it sit a little then I was able to remove the hub and install the new one then I put it all back together and the washer is working great
Went on u tube saw different video to How disassemble the top to have access to the rod. Changing one by one those rod I was in need of my wife to hold the cover while I was changing the rod.... order for suspension rod kit. Reassemble the top by sliding the cover and to snap. Screw back the panel. And it solve the problem. My wife was r
... Read moreeally happy so me. It can be done by anybody but first go on the internet to get a idea.
