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Models > WM2497HWM > Instructions

WM2497HWM LG Washer - Instructions

All Instructions for the WM2497HWM
106 - 120 of 200
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A leak was created via puncture of metal part of bra that fell out.
Remove old one and replace. Just make sure it is all the way on and secure or you will have a huge mess on your hands.
Parts Used:
Tub-to-Pump Drain Hose
  • Travis from Marietta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Leaking Hot Water Inlet VBalve
Turn off hot water supply and activate a cycle on the washer momentarily, with hot water selected on front panel options to relieve hose pressure. Slide washer out to gain access to rear of unit. Unplug washer from AC source. Using pliers, remove washer supply hose from washer-side of the line (water may drain from hose) Remove single Phillips screw at bottom of each nylon lid holder at rear. Using a plastic putty knife, place between front panel and top lid to loosen lid and slide to rear. Remove lid and store aside. Hot and cold inlet valves sit side-by-side at top rear of the unit. Disconnect connector from valve by pulling gently away from valve plug prongs and place to the side. Using pliers, compress hose clamp and move to lower section of hose. Carefully rotate hose back and forth to remove from assembly. Inlet valve is held to washer body rear with 3 small Phillips screws. Remove first 2 and then while holding inlet valve body, remove final screw to free inlet valve assembly. Replace with new assembly by reversing these steps.Make certain when supply hose is reconnected, it is firmly tightened but DO NOT over tighten. Test washer by running a cycle to ensure there are no leaks.
Parts Used:
Water Inlet Valve - Hot
  • JOEL from BIXBY, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Drain pump making noise and water wasn't being pumped out
I watched a video of how to replace the pump and it showed taking the top and front off to get to it. I actually found this could be done by removing the back panel from the washer. There were two hose clamps you have to squeeze and slide up and two wires going to the pump. There are three screws holding the pump that need to be removed from the front of the washer. Once these are removed all you have to do is push a tab down and the motor slide right out. The pump assembly can also be reached from the bottom of the washer.
Parts Used:
Washing Machine Drain Pump
  • richard from rustburg, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Water was leaking from under the washer.
The bellows hose on the bottom of the tube had worn through where it flexed. This was an easy job except for the long reach you had to make under the washer to reach the hose clamps that held the part in place. These were spring loaded clamps which were easy to remove with pliers. I replaced them with ones that could be tightened with a socket wrench since it was hard to replace the sprung clamps.
Parts Used:
Tub-to-Pump Drain Hose
  • Richard from Blue Bell, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Water will not Drain
took out the drain pump and replace with a new one
Parts Used:
Washing Machine Drain Pump
  • Nate-Talisha from Miramar, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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would not drain
During my troubleshooting, I removed the bottom to access the drain pump. I had to cut some wire ties so that I could make removing the wires easier. After checking the pump and putting everything back together, I determined that the pump itself was bad. Pump impeller should not rotate freely! After receiving new part, I installed it relatively easy. I didn't have to remove the bottom since there was enough room through the access hole. Just make sure to make where wires go before removing old part.
Parts Used:
Washing Machine Drain Pump
  • Timothy from Williamsport, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Kept getting suck on rinse cycle, filing machine with water, valve was sticking in the open position.
Replaced the 4 valave unit and single hot water valve at same time. Unplug unit, remove two plastic tabs on back of washer, push on top from front to losen. tur off both water valves, remove two screws holding valves in place, mark with tape which hose goes to which vavle, < back left, back righ, front left, front right, and write in electrical plugs the same. Hot water vavle is by itself, mark it anyway>. install new vavles, replace hoses, and eletrical plugs on top. Make sure clamps are all the way forward and tight! > leave top off. turn on water and electrical, run one short cycle to check for operation and leaks, if ok, replace top and back screws. Simple job, saved me $375.00 doing it myself.
Parts Used:
Inlet Valve Assembly Water Inlet Valve - Hot
  • Antonie from Orlando, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
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Leaking Hot Water Intake Valve
I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC
Parts Used:
Water Inlet Valve - Hot
  • Thomas from Commack, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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door would not lock
Used a screwdriver to carefull lift the top of washer. Reached in and unplugged old assembly from wir harness. Unscrewed old one (2 screws) from washer screwed in new one connected it to wire harness. Closed top of washer and plugged it in and it was ready to use. I am a 53 year old female and had never done this before. The repair shop wanted $150 to install part plus the part cost more from them. I' m sure a guy could do the job in 15 minutes or less.
Parts Used:
Door Lock Assembly
  • Eileen from Allen Park, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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water leaking fromdoor
remove the front part of the machine to get to the door hinge.
Parts Used:
Hinge Assembly
  • Walter from Deland, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Washer not draining & grinding sound when it hit the drain cycle
Followed the instructions that a fellow DIYer posted in PartSelect and a few I watched on Youtube. Pull out the detergent drawer, remove the back screws, slide the top off, unclip the control board, unplug Power & One more switch so that I could move it aside. Take the gasket retention wire off the door gasket & tuck it inside. Remove the screws in the bottom & top. Then slide the front panel, including the door up (not easy) and out. The part received was only the pump motor so I had to take a few pictures before so I knew I got it together right. Remove drain houses, pump screws, slide pump back and remove pump. A few more screws to remove the pump from the housing & replace with new pump. Put it all back together. It works! It only took about 45 minutes
Parts Used:
Washing Machine Drain Pump
  • Robert from Odessa, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Hole worn in bellows over time
UNPLUG WASHER.Unscrew 4 screws holding silver plate at back of unit. Remove plate to expose inside of unit. Locate drain hose at bottom of washer tub. Hose connects at front drain, bottom of tub, and at rear at the pressure sensor. Front and rear simply slide clamps down by grasping clamp tabs and sliding clamp off connection point. Disconnect from tub bottom by loosening main clamp with Phillips screwdriver and pulling downward. Have a towel handy as there will be water in the hose, and it will pour out when removing it from the unit. Installation is the reverse of removal. ATTACH THE HOSE ASSEMBLY TO THE DRUM FIRST, THEN FRONT, THEN LASTLY REAR. This order is the easiest way, otherwise you will spend extra minutes trying to get the tub connection to seat properly. Plug it back in (duh), then you're good to go for another 4 years or so until another hole wears in the hose. I have performed this repair on 3 different units, with 4 years being the average lifespan of this part.
Parts Used:
Tub-to-Pump Drain Hose
  • Jamison from Elk Grove, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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drain pump stopped working due to water in the case
ordered part from Part Select and it was here very quickly,but the part came damaged (not the fault of Part Select). I ordered another one and PartSelect had it here the next day. I watched the video on how to replace it and it was very helpfull.The particular part I replaced (pump motor) does not seem very durable. I will buy an American made washer the next time I need one. I will use Partselect in the future and recomend it to others.
Parts Used:
Washing Machine Drain Pump
  • David from Mt. Pleasant, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Washer would not drain
Tipped the washer on its side to expose the bottom, removed the plastic lid adjacent to the pump after removing the screws holding it , then, using a flat head on a pry tab pulled out the pump, removed the hoses with pliers to complete the extraction, swapped the pump on my bench. . assembly is reverse of disassembly. .
Parts Used:
Washing Machine Drain Pump
  • Eugenio from West Valley City, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Tub filling with water when washer off.
1) Shut off water supplies 2) Unplug 3) Disconnect water supplies from back of washer -some water will dribble out 4) Unscrew 2 screws at back of washer top plate (the lower of the two screws on each of the plastic bumpers) 5) slide top plate back a couple inches, then lift off. 6) Carefully stuff a towel underneath the distribution hoses and valves to catch any water that escapes during replacement. 7) Snap a photo of the entire area to help identify where the hoses and electrical connections are located to aid in re-connection (or label with tape). Be sure to note the color coding on the wires in relation to how they connect to the valves. 8) Pull the electrical connector(s) off the valve assembly 9) Use pliers to loosen and slide the hose clamps off as many of the hoses as possible and pull the hoses off the valve assembly. Some hoses are hard to reach, and can be removed after the valve is detached from the washer housing. 10) Unscrew the two screws from the back of the washer body holding the valve in place. 11) Remove the valve (and any remaining hoses). 12) Attach distribution hoses to new valve 13) Place new valve into washer body and screw into place. 14) Reattach electrical connection(s). 15) Remove towel and check for any stray water 16) Place top cover on washer and slide forward to lock in place. 17) Replace screws in top cover at rear of washer (unless you plan on checking for leaks after testing) 18) Reattach water supply hoses 19) Turn on water supplies 20) Plug washer in 21) Run washer self-test to check that all water inlets operate -see note at end 22) Check for leaks at water inlet hose connections and underneath washer OPTIONAL but ADVISABLE: check for internal leaks - 23) Unplug washer 24) Remove top cover 25) check for leaks at distribution hose connections 24) Replace top cover 25) Secure screws in top cover 26) Plug in washer NOTE: Washer self-test instructions: Turn washer off. Press and hold the SPIN SPEED and SOIL LEVEL buttons simultaneously, then press POWER button. Keep holding SPIN SPEED and SOIL LEVEL buttons until buzzer sounds twice. Release buttons. Press START/PAUSE button 4 times to test prewash inlet and listen for sound of water entering the washer. Press START/PAUSE button again for main wash inlet, press again for hot inlet, press again for steam inlet, press again for bleach inlet. Press 4 more times to get to drain cycle and watch for water to drain from tub (if any visible). Press 3 more times to turn test off. Power off washer to reset.
Parts Used:
Inlet Valve Assembly Water Inlet Valve - Hot
  • Michael from Indianola, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the WM2497HWM
106 - 120 of 200