WDT970SAHB0 Whirlpool Dishwasher - Instructions

First remove the front kick panel by removing 2 philips screws. Turn off the water supply, and then disconnect the supply line if not of the flexible kind. Mine was copper. Remove 2 screws holding dishwasher to counter top and pull machine out. Open door and attach replacement link by hooking the plastic end to the hinge hook on the door side and then place the string portion round the plastic pulleys and then attach the other end of the link to the end of the spring attached to the rear of the machine along the bottom side. Push dishwasher back into position, reattach supply line and re-install both screws attaching the machine to the counter top. Turn on the water supply and check for leaks. Place the kick plate into postion and secure using the 2 philips screws that were removed.

Something had been loaded in the dishwasher that had gone thru the basket - it hit the arm sprayer and broke it off.

Replacement sprayer was exactly the same - the partselect website has very specific identification method so you get the proper part. You must have your model number.

I watched a you tube video which was referred by part select. This was helpful.

I did not realize at first that only part of the arm sprayer had broken off. The arm sprayer broke off, but there is a base to the arm sprayer that was still attached to the dishwasher. So I could not, of course , fit the new arm with its base over the existing base because they are the same size. Once I realized this, it was a simple replacement, following the youtube instructions. You do have to press and turn counter clockwise to get the old base off, but once that was done, the new sprayer arm, which arrived attached to the base, easily fit, and press hard to turn it clockwise to reattach it..

It has worked perfectly. It is a hard turn to get the arm sprayer off or on, which is good so it doesn't come loose during washing, but when replacing it, you aren't sure of why it won't turn. It is a hard turn. Watch the you tube video.

Ordered p/n PS10057154, sold as a kit of TWO upper rack tine rows. I received one. Customer service issued a return tag and ordered a second kit, which again was supposed to be two rows. Replacement order arrived with just one. Fortunately, I had expected this and had not yet returned the first kit. Called customer service and told them not to expect the return of the first order.

This kit is sold as fitting several models of Whirlpool and KitchenAid dishwashers, which I verified that my KA was on the list. A minor installation problem occurred when I discovered that the upright tines of this kit don't have the exact same spacing as the KitchenAid originals. The upright tines need to be exactly half the distance between each of the crossbars on the rack below in order to install the three retaining clips found on each row. With the spacing of these tines, there wasn't quite enough room to install the clips. Fortunately, the retaining clips were manufactured with an excessive amount of shoulder on each one. Trimming off the excess material with a fine-toothed hacksaw blade made the clips narrow enough to be used without compromising their ability to hold the tine rows in place. I've used the machine several times now and the clips are holding everything in place as expected.

[img]https://i.ibb.co/9TQB3mC/clips.jpg[/img]

Turned off water supply to the unit. Removed plastic cover at bottom front. I only had to disconnect the copper water line to slide the unit about 1/3 of the way out. I then was able to reach the wires, disconnect them and use a stubby box/open end wrench (5/8? don't remember for sure) to remove the plastic nuts. I then opened the door, removed the bottom basket and slipped the element right out. Installation of new part was reverse.

It was a piece of cake, just slapped together and slid it into place!

The lower dish rack rolls directly out of the dishwasher without problem - there is no permanent attachment. The new rack comes as a kit, which includes the 4 required dish rack wheels (Part # 6 in the diagram). One part (only) from the original dish rack needs to be removed and re-installed on the new rack - the upper spray arm tower (Part #5 in the diagram). That is easily removed from the original rack with a 1/8 counterclockwise turn, to disengage the 'feet', and installed on the new rack with a 1/8 clockwise turn. The kit is designed to allow for use on multiple models, so there are 'extra' parts left over, after it is used for the DU8500XX-2 dishwasher. These can be discarded.

Turned the dishwasher in its side. Used the video step by step. This is why we purchased from this site

Disconnected the water hose entering and one electrical plug alone with one screw that holds the valve to the machine. Replaced the old with the new and it worked.

Could not take apart the upper rack on my whirlpool dishwasher to replace its wheels to transport its upper rack. The received parts did not match the old ones. Called parts and they suggested these new parts remanufactured and changed from the old ones but they had not been notified. Brought to professional mechanics and they figured it out. Bullshit parts company!!

Still not sure it is repaired. Still have water leakage around upper edge of door on control data panel. We just experienced an issue with the auto drain system, the first since door seal repair and door latch replacement???? Is the latching mechanism suppose to secure the door?
If so it isn't?
Not a great success story. A new washer may be in the cards

PartSelect intentionally shipped obsolete part that could not possibly fit a dishwasher. The part looked to be a rectangle door seal for a freezer/ref. You make it impossible to return the part. I find it interesting that you sent the correct install video and wrong part.
Suggestion: After you print a shipping label take a picture of the part and shipping label before it is boxed. The customer should not have to send you a picture of the wrong part and the serial number of the appliance for a refund. You did not need the serial number to ship it.

I will never use your company again William Dewberry

After replacing garbage disposal. I referred to you video you sent me when i received the new replacement hose. That made it look very easy to install. Thank you for all your help and support.

Pulled dishwasher out of compartment, removed all parts underneath. removed inner parts, removed pump assembly. Installed new pump assembly and grommet. Reassembled in reverse order, test ran and unit was operating normal and no leaks.

I could not effect a repair because the parts did not arrive on the promised date and after several calls I still do not know when they will arrive or even if they have been shipped.

Snap new track stop into place. Took a few minutes to figure out top/bottom and inside/outside, but no issues