WDT970SAHB0 Whirlpool Dishwasher - Instructions
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Leaking around door
Pulled off old seal found center of new seal and pushed new seal into channel that old seal came out of starting at top middle underneath the latch
Parts Used:
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Dean from CHAPEL HILL, TN
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
5 of 6 people
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Slow water drip on bottom side of door, both sides.
Pulled off old seal. Pressed into groove the new door seal. No parts required.
Parts Used:
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Kelly from KINGWOOD, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
5 of 6 people
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water leak during wash cycle
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Jim from NAUGATUCK, CT
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
5 of 6 people
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water fill overflows at times
thought it could be due to the overfill control switch,so ordered one and replaced one in the washer. However, it did not solve the problem. Having a repair company coming to look at the dishwasher. Tipped the washer on its back and switch was readily accessable. Only had to open plastic covering over the switch, disconnect the wires and install new switch and reconnect the wires.
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Dennis from AUBURNDALE, WI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
7 of 12 people
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Factory crimped end of link cord pulled out of plastic fastner that hooks on door.
Removed 2 screws that fasten dishwasher to underside of countertop. Pulled dishwasher out from under the countertop for access to sides. Hooked link on door, threaded cord around 2 wheels, hooked spring to back of dishwasher, stretched spring and hooked to eye on end of link cord. I found it very difficult to hook spring to link then try and stretch spring to hole at back of dishwasher. Easier to pull spring and link towards each other and connect. Note: This link was actually different from the original. The plastic end that connects to the door actually hits the first wheel when door is closed but it doesn't seem to prevent the door from locking properly (old design was better). However, I shaved this plastic end to provide better clearance.
Parts Used:
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Scott from Miami, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
6 of 9 people
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Door latch wouldn't close
Turned off power to the dishwasher. Removed the front panel via the screws on the inner wall of the door. Lifted and pulled out the front panel. Disconnected cable connections to fully remove the front panel. Pressed down on the latches to the left and right side of the door latch. Pulled out the door latch. Put in new door latch until it clicked into place. Reattached cable connections. Put the front panel back on with the screws. Turned back on power to the dishwasher.
Parts Used:
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Colin from Goffstown, NH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
5 of 6 people
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Leaking door seal
Pulled dishwasher out from under the counter, removed faulty seal, installed new seal. Easy to understand directions are on web site.
Parts Used:
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Charles from ELGIN, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 12 people
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There was no problem
I simply had to hook up the power cord to the dishwasher so i could plug it into the outlet rather than direct wire the appliance. Everything went very smoothly. Everything needed for installation other than tools was provided. Easy to follow instructions if you know a little about electrical wiring.
Parts Used:
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Briant from Byron, MN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
13 of 30 people
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the wheel on one side of the upper rack broke off
After I finally got the right parts and installed them I discovered that even though I had bought the OEM part for my dishwasher it not only didn't fit but prevented me from even getting the upper rack back in the dishwasher. The dishwasher won't work with out the upper rack properly in place. Every part store I looked at offered the same part for my dishwasher so obviously Whirlpool made a huge mistake. Since it's not possible to get the old parts back on (one of them was broken anyway which is what started all of this) I had to buy a new dishwasher. I did contact Whirlpool by email but got no response. If you own a Whirlpool dishwasher be very cautious buying any replacement parts.
Parts Used:
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Richard from FONTANA, CA
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
5 of 6 people
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Rollers broke off top rack assembly
Replacement parts from factory installed using u tube support video
Also replaced stop ends for top rack by removing old clip in to push down and lined up to secure in slots at end of rack, notice new plastic parts are installed by pushing hardware into slots downward until they clip into place
Also replaced stop ends for top rack by removing old clip in to push down and lined up to secure in slots at end of rack, notice new plastic parts are installed by pushing hardware into slots downward until they clip into place
Parts Used:
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Mark from WESTERVILLE, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 6 people
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The diverter motor was leaking
Actually, I found a video on Youtube with excellent instructions once you got past the really simple stuff like disconnecting power and water and drain.
I would recommend just finding a fairly similar model on Youtube and follow their directions. It was really easy.
I would recommend just finding a fairly similar model on Youtube and follow their directions. It was really easy.
Parts Used:
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brad from ABILENE, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
5 of 6 people
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Dishwasher was not filling up with water.
First I got online to troubleshoot issue to save mysel from a service call. One of the first UTube videos, a young man said usually the main issue was the lever. He pushed down on the floater. If it didn't click, than the lever below needed to be replaced. Most important to turn off the circuit breaker before beginning the repair. I got on whirlpool.com, Part Select, ordered the lever, which was under $10. And once delivered, was able to switch out the old lever with the new replacement. Part Quote video took me through the process step by step. The lever package was marked that usually it was only 2% of the time that replacing the lever fixed the issue. Of course, I was thrilled, my dishwasher was up and running again. Thank you.
Parts Used:
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Jolene from CINCINNATI, OH
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
6 of 10 people
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Water leaking at the door during the wash cycle
The rubber door seal was easy after watching the video. I key point however is that you do have to stretch the seal just a little bit. The video says not to. If you don't like I didn't originally, the seal will only extend from one side to the other without about an inch excess that folds on the bottom of each side. The door still leaked a little without the excess folded on each side. I did one side at a time and pulled out the new seal along the side before curving to the top, and just stretch it slightly to allow the excess. This stopped the leak.
The lower door seal was ok to do. The most important step there is to remember how the front door panel is installed. Taking pictures before and during removal may help. It is awkward to do by yourself, but can be done. I found that putting a balled-up towel at the top of the door helps when trying to reinstall the front panel.
The lower door seal was ok to do. The most important step there is to remember how the front door panel is installed. Taking pictures before and during removal may help. It is awkward to do by yourself, but can be done. I found that putting a balled-up towel at the top of the door helps when trying to reinstall the front panel.
Parts Used:
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Bruce from VERONA, KY
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
4 of 4 people
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Detergent dispenser broken
Followed instruction via YouTube video. The video instructs to pry on the tabs to remove the dispenser - actually, just bend them out of the way with a screwdriver or putty knife. Once the dispenser is out, you can use pliers to bend the tabs back before installing the new dispenser. The only thing I would add is how to re-install the seal strip along the top edge. It has a groove in it that must be installed over the top edge of the outer cover BEFORE you screw the inner door to the outer cover. This was not clearly explained in the video.
Parts Used:
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David from AURORA, OH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
4 of 4 people
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Dishwasher door falls when opened
First, I bought the door balance link to replace the broken links that connect to the springs.
Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there was so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.
The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.
Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there was so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.
The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.
Parts Used:
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Mark from Seattle, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Wrench (Adjustable)
5 of 7 people
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