WDP560HAMZ1 Whirlpool Dishwasher - Instructions

1. Shut off water valve
2. disconnect water hose(wrench-adjustable)
3. Disconnect drain hose (screwdriver)
4. Pull dishwasher out from under counter
5. Put down towel to soak up residual water that drains out of dishwasher
6. lay dishwasher face down; electronics is located underneath dishwasher.
7. locate faulty drain pump
8. remove electrical connector from drain pump by first pressing on connector retention tab with screwdriver while sliding connector loose.
9. twist drain pump body while using screw driver to depress drain pump retention tab.
10. remove old drain pump body and insert and twist new drain pump body into old location (use screw driver to assist retention tab engagement)
11. attach electrical connector.
12. Return dishwasher to upright position, slide it under the counter (with its cotton cover); reconnect hoses AND turn water supply back on (make sure you remember to turn the water supply back on)

Removed the old hose, after loosing metal looking rings. Installed new hose ad finally tight firmly the looking rings, using wrench and socket.

Removed the bottom plate/cover. Unscrew top from bracket. Lucky,had just enough room to pull washer out. Only 6 in. Sleeve had broken off. Needle nose plyers to unhook spring. Slide sleeve over hinge. Hard Part///. Pull spring back into place. with door shut. good luck.

First I identified the problem by checking the plug ends of the heater coil with an ohm meter. I quickly odered the part and when it arrived a few days later, I simply pulled off the electrical connectors, unscrewed the two bolts, removed the old/broken coil, put in the new coil and tightened down the nuts snuggly.
Nothing to it. I then had to reset the error code and it is working like new.

Located drain pump under dishwasher disconnected electrical from wall and pump twisted pump to remove, and installed new pump. Great customer service from Parts Select, helped to make sure i was ordering the correct part.

Removed old part and replaced with new part

Followed instruction via YouTube video. The video instructs to pry on the tabs to remove the dispenser - actually, just bend them out of the way with a screwdriver or putty knife. Once the dispenser is out, you can use pliers to bend the tabs back before installing the new dispenser. The only thing I would add is how to re-install the seal strip along the top edge. It has a groove in it that must be installed over the top edge of the outer cover BEFORE you screw the inner door to the outer cover. This was not clearly explained in the video.

First I got online to troubleshoot issue to save mysel from a service call. One of the first UTube videos, a young man said usually the main issue was the lever. He pushed down on the floater. If it didn't click, than the lever below needed to be replaced. Most important to turn off the circuit breaker before beginning the repair. I got on whirlpool.com, Part Select, ordered the lever, which was under $10. And once delivered, was able to switch out the old lever with the new replacement. Part Quote video took me through the process step by step. The lever package was marked that usually it was only 2% of the time that replacing the lever fixed the issue. Of course, I was thrilled, my dishwasher was up and running again. Thank you.

I removed the lower front panel of the dishwasher to expose wheels and opened door and removed two screws holding washer to cabinet. After raising leveling feet pulled washer out to expose bnotton ow dishwasher. Removed the electrical wires form the heating element and removed screw caps holding the heaqting element in place. Removed the old element and inserted the new, then reversed process to get it back together. It was very easy to do following the instructions I received when I ordered the part.

Turned off power to the dishwasher. Removed the front panel via the screws on the inner wall of the door. Lifted and pulled out the front panel. Disconnected cable connections to fully remove the front panel. Pressed down on the latches to the left and right side of the door latch. Pulled out the door latch. Put in new door latch until it clicked into place. Reattached cable connections. Put the front panel back on with the screws. Turned back on power to the dishwasher.

I simply had to hook up the power cord to the dishwasher so i could plug it into the outlet rather than direct wire the appliance. Everything went very smoothly. Everything needed for installation other than tools was provided. Easy to follow instructions if you know a little about electrical wiring.

After I finally got the right parts and installed them I discovered that even though I had bought the OEM part for my dishwasher it not only didn't fit but prevented me from even getting the upper rack back in the dishwasher. The dishwasher won't work with out the upper rack properly in place. Every part store I looked at offered the same part for my dishwasher so obviously Whirlpool made a huge mistake. Since it's not possible to get the old parts back on (one of them was broken anyway which is what started all of this) I had to buy a new dishwasher. I did contact Whirlpool by email but got no response. If you own a Whirlpool dishwasher be very cautious buying any replacement parts.

thought it could be due to the overfill control switch,so ordered one and replaced one in the washer. However, it did not solve the problem. Having a repair company coming to look at the dishwasher. Tipped the washer on its back and switch was readily accessable. Only had to open plastic covering over the switch, disconnect the wires and install new switch and reconnect the wires.

My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...

parts were an exact fix to my problem the on line video was perfect repair was done in under 30 min
thanks
keith
bluffdale, utah