WDP560HAMW1 Whirlpool Dishwasher - Instructions
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The wheels broke off from the rack hangers.
The replacement kit came with no instructions in the box, so I found the instructional video online. This video pointed me in the right direction so I could take it the rest of the way myself.
Here is the link to the instructional video i used
https://www.partselect.com/PS10065979-Whirlpool-W10712395-Upper-Rack-Adjuster-Kit-White-Wheels-Left-and-Right-Sides.htm
Even though I purchased the end cap pieces for the roller stops, I was able to reuse the original pieces so these are to be keep for spare if required.
This was a very cost effective repair instead of replacing the entire rack assembly.
NOTE: The original Wheel bracket was a molded plastic piece, but the replacement is Stainless Steel. This had no impact on the functionality, but did add a small amount of noise during the wash cycle. My belief is this is the water hitting the steel vs. hitting the plastic.
Here is the link to the instructional video i used
https://www.partselect.com/PS10065979-Whirlpool-W10712395-Upper-Rack-Adjuster-Kit-White-Wheels-Left-and-Right-Sides.htm
Even though I purchased the end cap pieces for the roller stops, I was able to reuse the original pieces so these are to be keep for spare if required.
This was a very cost effective repair instead of replacing the entire rack assembly.
NOTE: The original Wheel bracket was a molded plastic piece, but the replacement is Stainless Steel. This had no impact on the functionality, but did add a small amount of noise during the wash cycle. My belief is this is the water hitting the steel vs. hitting the plastic.
Parts Used:
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Richard from PHELAN, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
10 of 16 people
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Door would not latch shut
Following a utube video made it easy. Removed the outer cover of the door to expose latch. Two screws remove the latch, pay attention to how it was positioned and put the new one on and then replace the panel. But first turn off the electricity to the unit at the fuse box.
Parts Used:
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RONALD from PRESCOTT, AZ
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
7 of 7 people
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The wheels on the upper rack kept coming off
What I needed were simple clips to lock in the wheels. I ended up getting a kit that required replacement of the roller tracts on both sides of the upper rack. The instructions were terrible. The repair took far more time than it should have. Once one side was fixed it was easy to fix the other side. By then I had worked my way around the muddled instructions.
Parts Used:
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Robert from THE WOODLANDS, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
12 of 23 people
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Lost stop from one side of top rack. Rack could be pulled off track.
Looked at other side of top rack which still had the stop. Just had to orient the direction of the stop and push it firmly onto the rack arm. Took a couple tries, but it went in and locked. Works perfectly. Inexpensive and easy fix to to very annoying problem.
Parts Used:
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Sheila from FAYETTEVILLE, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
8 of 11 people
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Dishwasher would not drain
After bailing out the unit, filled filter hole with a moderate amount of Dawn dish washing detergent. Ran dishwasher twice to remove all Dawn from the unit. Had to bailout the water (and suds) from the washer both times. After the dishwasher finally drained I inserted the new filter..
Parts Used:
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Edward F from CINCINNATI, OH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
8 of 11 people
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Friction sleeve had torn, resulting in dishwasher door 'falling' when opening.
I unscrewed the dishwasher from the counter (two screws under the countertop), and pulled it out about a foot so I could access the friction sleeve. I used a needle nosed pliers to slip a spring latch off the door. Then I slipped the new friction sleeve on and reattached the spring. Tested the door. Success! Super easy. About 5 minutes of work.
Parts Used:
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Jm from OSHKOSH, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
6 of 6 people
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Drain hose leaking
I did not relize that the drain hose was in two parts. Naturally I ordered the wrong half. So after I relized my mistake, I re-ordered the correct part. Once the correct part was received the repair was easy and went well.
Parts Used:
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Robert from Beaufort, SC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
8 of 12 people
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Door gasket came off and bound up door
Searched internet found a YouTube video not quite the same model but close enough to get me going and the steps were the same
Parts Used:
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Dennis from APACHE JCT, AZ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
6 of 6 people
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I damaged the grommet when removing the recirc pump
repair went smooth for the grommet. suggest a small of vasoline to ease installation of grommet
Parts Used:
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john from SANFORD, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
6 of 6 people
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Was not draining, did not hear motor
Installed new pump from the front. Power off remove front cover reached my hand behind pump for release clip, push down turned counter clockwise pump comes out. Disconnected electrical plug attached plug to new pump. Put pump in at 45 degrees rotated clockwise until hear clip lock in . Tested then replaced cover
Parts Used:
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KEVIN from BEL AIR, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
6 of 7 people
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old hose possible leakage
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Fred from Kernersville, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers
8 of 13 people
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Drain pump Plastic impeller broke inside
Located drain pump under dishwasher disconnected electrical from wall and pump twisted pump to remove, and installed new pump. Great customer service from Parts Select, helped to make sure i was ordering the correct part.
Parts Used:
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Hector from RCH CUCAMONGA, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
5 of 5 people
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Broken Mounting bracket
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Roy from HIGGINSVILLE, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
8 of 14 people
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New filter
Ordering the part was very easy. It shipped fast and delivered over 3 days. It fit perfectly
Parts Used:
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John from SAINT CHARLES, MO
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
6 of 8 people
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After cleaning the filter basket & metal grill (floor of dishwasher), I neglected to secure the bottom spray arm. It came loose, landed on the heating coil, and melted.
I simply removed the melted spray arm, then set the new spray arm in place, twisted the built-in securing nut (clockwise to its stop), and it worked without any problems.
Parts Used:
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Scott from ALTADENA, CA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
5 of 5 people
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