VBXR1090B4CC Hotpoint Washer - Instructions

removed three screws from back panel used putty knife to remove front panel and dampening strap were there to remove.

I googled "water not draining washer" and found a video made by Partselect.com on youtube on how to replace the water pump for a washer. So, I went to their website and punched in the model number of the washer and found the water pump I needed in stock. It said it takes an average of 1.8 days for delivery. I ordered it on a Sunday and by Tuesday I had the part delivered to my front door. That night after work, I went down to the washer which I already had sitting face down on the floor with the back peeled off and the pump out from the weekend so I could compare how it looked with the online pictures. The new part came already mounted on a new bracket so it was just a matter of installing the bracket and hooking up the intake and output hoses. In order to make my job easier in the tight space, I removed the drain hose from the bottom of the wash basin by squeezing the pressure clamp with a large pair of adjustable pliers. I then installed the other end of the drain hose to the pump itself. I then hooked out the end of the output hose to the other part of the pump that pumps out the water to the sink. I first removed the clamp on the back of the washer that held the output hose to the back of the washer. That gave me more leverage to move the pump around for the installation. Once both hoses were clamped onto the pump, I used a ratchet socket wrench to install the two bracket bolts directly onto the base of the inside of the washer in the same holes using the same bolts as the old pump. Once that was tightly installed, I Hooked the other ends of the two hoses to the bottom of the wash basin and to the back of the washer respectively. FInally, I connected the ends of the two wires into the clips on the pump in the same order as the original pump. One white one black. Finally I screwed in all the short sheet metal screws that held the back washing machine cover on. It was about 12 screws. I then installed the drain hose with the original bracket to the back of the washer. Satisfied that everything was installed tightly, I stood the washer up and then hooked the water hoses back up to the faucets and tightened them snugly with the large adjustable wrench to ensure it did not leak. I plugged the washer back in, hooked the drain hose to the sink and then filled the basin up partially. Moved the control to the drain mode, and the water came out wonderfully. Note, when the pump was broken, I was able to drain most of the water from the wash basin by lowering the drain hose the a bucket on the floor and letting gravity do the work of draining it. I had to fill the bucket several times and dump it into the sink, before I was able to drain all the water out and then lay the washer face down on the floor to remove the back of the washer. Thanks for the part and quick delivery. I saved a lot of money on repairs by doing it myself.

Took the front cover off and tapped the motor on the old pump with the end of a screwdriver. The pump immediately started pumping,so, I knew it was the problem. Ordered the new pump and motor from PartSelect and received it in 2 days. Removed the old assembly and replaced it with the new one in less than 30 minutes per the video instructions on PartSelect's website. Wife is happy :) and I saved at least $100 bucks, probably more. Btw, a local appliance dealer where I bought the washer, wanted $63 for the pump/motor assembly and said it would take 4-5 days to get it. I paid $42 including shipping from PartSelect, and received it in 2 days!

Watched the video, read installation instructions.
Replaced four broken dampening straps, washer is quiet and all is good.

watched Partselect video and followed instructions step by step

***Partselect.com had my ordered part delivered within 3 days.*** First, I pulled up on agitator and removed it. Then, loosened bolt on coupling and removed it. Replaced with new coupling, placed and tightened new longer bolt that came with new coupling. Replaced agitator and started laundry.

took out the agitator then removed the agitator coupli and found out that the coupli was worn out, i then replaced it and everything worked again

I first placed a rope under the fins of the agitator and used a 2X4 board to pull up the agitator which needed very little force to release itself from the agitator coupling. I removed the nut holding the agitator coupling, removed the stripped agitator coupling. Installation was just the reverse process, inserted the new agitator coupling, placed and tightened the screw, and pressed down the agitator over the agitator coupling and I was done. Over time for the repair was between 5 and 10 minutes, very easy, and I have no experience repairing washing machines.

I put my fingers under the agitator and pull up , this pulled it off the couplier, then I used a 11mm wrench to remove the bolt that holds the couplier in place and pulled the couplier off, the new couplier didnt arrive until after I went to work but my wife had it all back together when I got back home,I told her what to do and she said it only took about 10 mins. to get together, very easy.

We removed the agitator then the bolt holding couplier. The inside of the plastic couplier had stripped after 5 years. We cleaned around the metal part of the agitator then installed the new GE plastic couplier, put in the bolt & replaced the agitator. The machine works better than ever.

The GE website said this part had to be replaced by a certified technician. The estimated service call alone was $80 & the part was not available from the GE website.

My wife calls me and says that the washer is not draining water so I was like "great"...here goes more money. After I tried draining, cleaning, checking for leaks, I looked up possible causes and came across the water pump. I have bought from parts select and I love this website so I jumped on here, found the causes, diagram, installation videos, and cheap parts. Added to cart, paid, and was here in about two days. I disconnected the electricity, opened the front lid, took off the two hoses, unscrewed the pump, swapped in the new one and hooked it back up. The washer works like new, took me about 10 minutes. Thanks Partselect!!!!

I just watchied the clip on the website during the day about how to fix it, went home that night and fixed it.

Main thing is watch the video. It may vary a little according to the age of your appliance, as it did with me but common sense guides. The difference was minor on my part. Two hex head screws to remove per strap and they had to make them 1 size different. Go figure. Have your change handy. A ratchet nut driver will save you some time.

I followed the step by step video on how to install the pump..I am 70 years old and female..it was very easy to install..your company is A+..sure liked the savings doing it myself..

Easiest thing I ever did on the computer. U tube helped me diagnose the problem and how to remove the old pump and install the new. Parts Select menu was easy to navigate and had a picture of the pump I needed. The cost was affordable and I got the satisfaction of making the repair myself.