TFX28PPCBBB General Electric Refrigerator - Instructions
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frost/ice buildup in icemaker chute in the freezer door
The only difficult part was not knowing which parts had to be removed to gain access to the flapper to replace it. It appeared as if the frame around the control panel would have to be removed as well as the door handle; we tried but were not able to remove the frame. It turned out that the panel just popped out with the frame in place. Once we had access to the flapper, it was easy to replace it. The repair fixed the problem.
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Kyoko from Bellevue, WA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 3 people
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Crushed Ice Only
Let me start by saying, I usually hire something like this out but figured I would give it a try. The install was fairly straight forward, however it would’ve been nice if the instructions would have been more useful. Instructing me to remove one screw to release the auger and solenoid enclosure wouldve been nice. There were 3 other screws that I didn’t need to remove and they were the ones holding the auger in place, which made assembling that much more difficult. Once to enclosure was removed, and the solenoid was exposed, it was a seemless process. I would however, recommend paying attention to or taking a picture of the connections on the solenoid. I was lucky to remember or got lucky. Regardless, I was able to complete the project successfully. If I had to do it again, I believe it can be done in 30 minutes or less.
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Allen from Hills, IA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
2 of 3 people
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The icemaker quit making ice and the water started forming on the bottom of the ice bucket.
First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts(7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.
Parts Used:
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John from Anaheim, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
2 of 3 people
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No water through door dispenser
Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.
Parts Used:
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Roger from Colleyville, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 3 people
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Ice maker stopped making ice
I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
Parts Used:
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Robert from Wyckoff, NJ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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GE vegetable drawer broken.
Concerned about removing and attaching front panel to broken drawer. Rep. said wasn't sure but most just snapped together. Rep. was correct. No tools required.
Parts Used:
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Philip M. from SIMPSONVILLE, SC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 person
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The light bulb in my freezer door burned out.
Remove the burned out bulb and install the new light bulb.
Parts Used:
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Peter from HAZELHURST, WI
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Flapper was worn and misshapen allowing warm air in freezer, ice cubes to melt and drip and impairing function of ice dispenser. Frost formed in ice dispensing chute also.
Followed the online video. Unplugged refrigerator, removed trim piece, lifted control board cover, removed 4 screws retaining circuit control board and removed the 3 connectors from the control board. Located flapper and removed by using small flat tip to take tension off flapper connectors. Helper held flash light to illuminate flapper connectors. Reversed procedure. New flapper seals well and cured problems. Circuit board was a bit different than one in video, but still had the 3 connectors. Marked each connector with grease pencil at top edge to ensure correct reconnection. Should note how wires are threaded around circuit board to ensure they are tucked back in correctly in reassembly. Remove trim piece carefully. I broke 2 of the 8 plastic pins that hold trim on. May be due to age of unit as they were brittle. 6 pins still hold trim piece flush.
Parts Used:
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Mark from HAYMARKET, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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icemaker quit working when we moved
My husband took out the old icemaker in about 5 minutes. The new icemaker was a perfect fit even though the refrigerator was >10yrs old. The only difficult part was the plug extension that was needed so that it would fit into an older appliance. The part was included, it just made the cord about 3 inches longer than it needed to. After working with it for about 20 minutes we were able to fit it on the back side of the icemaker. Now it works great!!
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Regina from Taylorsville, KY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 10 people
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drawer facing cracked
ordered drawer face - perfect part- snapped right in. done. order came within 10 days.
will order again if needed.
will order again if needed.
Parts Used:
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Christine from Delray Beach, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 7 people
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My ice container and Ice chute were freezing up and getting blocked, and my filtered water line was also freezing
I just followed the instructions on the video and it was exactly as they said......no surprises.
Parts Used:
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Joe from BRICK, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 person
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Bulb burned out.
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Jimmie from Surprise, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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On the water dispenser line, the heat from the compressor unit had cracked the feed line, resulting in a leak.
I removed the plate covering the water valve for the ice maker and water dispenser, removed the nut holding the 5/16" tubing to the valve and took off the tubing and nut. I did not need to turn off the water supply or unplug the unit. I removed the kick panel in the bottom front of the refrigerator, replaced the existing plastic fitting with a new push-on fitting, then spliced the tubing coming from the water chiller to the valve where the leak was thus bypassing the broken tubing with new tubing. I reassembled the valve using the original plastic compression nut, replaced the cover and ran the water dispenser while checking for leaks. The water dispanser works great with no leaks.
Parts Used:
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Walter from SANDIA PARK, NM
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
1 person
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On/off switch stuck in the off position
Removed icemaker from freezer,
Removed 3 screws from cover plate, and removed screw securing main gear, removed gear.
Pulled back cover plate to expose switches and mechanism.
Removed screw holding switch to remove switch, and installed new switch.
I should have taken a pic of the cover plate, the interior mechanism and the wiring as I went along. It would have saved me 45 minutes in reassembly. Also, as luck would have it, I reversed the wiring on the switch. So off was on, and I had to remove it, switch wires and re-install.
But it works!
Removed 3 screws from cover plate, and removed screw securing main gear, removed gear.
Pulled back cover plate to expose switches and mechanism.
Removed screw holding switch to remove switch, and installed new switch.
I should have taken a pic of the cover plate, the interior mechanism and the wiring as I went along. It would have saved me 45 minutes in reassembly. Also, as luck would have it, I reversed the wiring on the switch. So off was on, and I had to remove it, switch wires and re-install.
But it works!
Parts Used:
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Dan from HIGHLAND, MD
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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Had a 'ticking' sound
Separately (from a different site) purchased new compressor fan and motor. I purchased the grommets here because the other site listed the grommets as temporarily out of stock. I did watch one of the videos on PartSelect about the grommet replacement. Repair was pretty simple, biggest challenge was getting to the screw on the far side of the motor. Removed the two screws holding the fan motor into place. Removed motor and blade. Reinstalled with new fan blade, new grommet and new motor.
Parts Used:
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John from PARKVILLE, MO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
1 person
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