SHE4AP02UC (08) Bosch Dishwasher - Instructions

My Bosch dishwasher is approx 11 years old. It was leaving water in the dishwasher pan at end of the cycle.

I replaced the drain pump component, which is accessible by removing the lower front panel. It is not necessary to remove the dishwasher door panel to access the pump, but may help with accessing the pump if you have difficulty getting it to come loose.

On the initial install of the new pump, It wasn't fully seated so it dropped a bit. Make sure the pump is fully inserted (push on it or use a bit of Vaseline on the rubber). Once fully seated it no longer dripped and the dishwasher is now draining properly.

Steps
1. Shutoff power at breaker
2. Remove lower access panel at front of dishwasher
3. Remove filter, drain and retaining clip from tub, empty water from tub with sponge or baster
4. Unplug drain plug wiring connector (small clip on right)
5. Twist old drain pump unit clockwise to remove
the old unit (have a towel ready to catch any water left in the tub)
6. Connect new pump to wiring harness
7. Insert the pump at 2 o'clock position, ensure it is fully seated (see note above).
8. Twist pump counterclockwise until it locks into place. The pump should not wiggle and be firmly connected to the unit.
9. Replace tub clip, drain screen and cover
10. Turn power back on, run cycle to test for operation and leaks
11. Reinstall lower access panel.

Turned power off, disconnected plug from switch, R&R switch, reconnected plug and restored power

The part was perfect. The repair video was very helpful, except it did not include the disassembly of the old part. I figured that out, and all went smoothly until the final step. The screw included required not a slot-head screwdriver which everyone has, not a Phillips head screwdriver which everyone has, but a screw requiring a specialized driver that no one has. WHY? I substituted a normal screw and hope that does not mean the terrorists have won.

I bought replacement wheels.
I put them on the post, and they snapped onto the vertical post very easily. Job done.

I ordered the wrong part....needed their help to locate the correct part.
Sent 3 emails asking for help to the 'customer service' email ----NEVER heard a word!!!......and now they want me to rate the installation ?!
Horrible customer service

Tried the door lock first. Did not fix the problem.

Replaced the drain pump and it fixed the problem.

Parts Select identified the pump as the most frequent problem.

Next time I will order both parts when one is cheap for any repair.

Find Parts Select is very helpful. They have identified a problem with a washing machine in the past.

I will use them for future problems.

My son and my husband did it. I watched.
They both injured their fingers.
But it stopped the leak!

Removed old discharge pump and replaced it with the new one. After four attempts the dishwasher worked once. This cycle continued for the next 3 attempts then it stoped all together. Ordered the sensor, installed it snd the dishwasher still doesn’t work! Now what do I do???

Popped the new one right on!