SHE3AR76UC (21) Bosch Dishwasher - Instructions

I ordered the wrong part....needed their help to locate the correct part.
Sent 3 emails asking for help to the 'customer service' email ----NEVER heard a word!!!......and now they want me to rate the installation ?!
Horrible customer service

The part was perfect. The repair video was very helpful, except it did not include the disassembly of the old part. I figured that out, and all went smoothly until the final step. The screw included required not a slot-head screwdriver which everyone has, not a Phillips head screwdriver which everyone has, but a screw requiring a specialized driver that no one has. WHY? I substituted a normal screw and hope that does not mean the terrorists have won.

Tried the door lock first. Did not fix the problem.

Replaced the drain pump and it fixed the problem.

Parts Select identified the pump as the most frequent problem.

Next time I will order both parts when one is cheap for any repair.

Find Parts Select is very helpful. They have identified a problem with a washing machine in the past.

I will use them for future problems.

Removed old discharge pump and replaced it with the new one. After four attempts the dishwasher worked once. This cycle continued for the next 3 attempts then it stoped all together. Ordered the sensor, installed it snd the dishwasher still doesn’t work! Now what do I do???

My son and my husband did it. I watched.
They both injured their fingers.
But it stopped the leak!

Popped the new one right on!

First - I watched 2 or 3 videos on how it was done. The operation was not as easy as the videos made it out to be. Removal of the old unit was straight forward using 6 coins as shims to spread open the metal clips that hold the unit in place was essential. One issue not covered well in the videos is supporting the control panel after it was removed. the wires hang and are supporting the panel which is not good. I used a bunch of masking tape to secure the control panel to the top of the door. Also - installing the new unit can really only be done by first, fully engaging the top of the dispenser and then forcibly "pushing" (I used a rubber mallet) the bottom into place. you need to make sure the clips are locked in on all sides. After the dispenser is in place and the wiring harness has been reattached, you need to tape the wiring onto the door to keep them out of the way. I then very loosely reattached the control unit by the top 2 screws. I then lowered to the door flat and weighted it down. I used a clamp on each side of the door to lift the cover up into place unit until it could screwed. and then jimmied the control panel into place