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Models > PT970SM2SS > Instructions

PT970SM2SS General Electric Microwave Oven Combo - Instructions

All Instructions for the PT970SM2SS
31 - 45 of 101
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Broker inner glass
Very easy to remove the parts and to reassemble
Parts Used:
Window Pack Assembly
  • marc from PARK RIDGE, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Inner glass assembly had cracked
Took the oven door off and removed the inner door panel, put new glass assembly part in and reassembled. The hard part was getting the door hinges locked back into place.
Parts Used:
Window Pack Assembly
  • Richard from Gorham, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set, Wrench set
3 of 3 people found this instruction helpful.
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Turntable wouldn't go around
Ordered the part and pressed it on spindle.
Parts Used:
Turntable Roller Guide
  • Brenda from SAN TAN VLY, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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F2 Warning - Oven overheating
I checked various sites on the net and decided that the temperature sensor was the problem. The GE price for the replacement part was about $105, most of the other sites offered the sensor in the $70 range. PartSelect $12.95 When the part arrived, I removed a small self taping screw, pulled the high temperature wire connector into the oven space, disconnected the quick disconnect fitting, attached the new temperature sensor, pushed the connecting wire into its hole, replaced the screw and that was it. I probably saved about $200 in parts and labor over what a local repairman would have charged. Oh yes!! I first disconnected the power at the breaker box. Very important.
Parts Used:
Oven Sensor
  • john from bend, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
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Roller guide under glass tray was broken, would not spin
Purchased a new roller guide, simply dropped it in to place and the problem was solved. It took longer to open the box than it took to make the repair. Quick and easy.
Parts Used:
Turntable Roller Guide
  • Ladonna from Peoria, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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The Guide Roller attaches to the drive mechanism. The assembly hub had cracked an.d was unable rotate the plate inside the microwave
Simply removed the cracked Guide Roller after finding that there was no way to repair the piece. Upon receipt of the part via FedEx it was a simple matter putting the new part in place. Things work fine.
Parts Used:
Turntable Roller Guide
  • James from Virginia Beach, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Oven Light Assembly damaged
I have a double oven and coincidently I had to replace the two Oven Light Assemblies.
I am really glad about your web site because once I got the number from my oven model you guys were the first ones that came up. Thanks to your prompt and reliable service my oven is back to its original state.

Jose Figueroa
Parts Used:
Oven Light Housing
  • Jose from Frederick, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
5 of 10 people found this instruction helpful.
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Oven tempeture off by 50 degrees
Sensor is in rear and on top ov oven. What could be a 10" job took 45". My problem was the oven door was diffinately in the way. Also I wear bifocals which makes me tilt head to see nuts. I felt like a contortionist. HINT: remove door and give yourself some room to work.
Parts Used:
Oven Sensor
  • James from CHESTER SPRGS, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
4 of 8 people found this instruction helpful.
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Inner glass broke
Removed torx screws for door handle as well as torx screws for both hinges to separate the door halves to extract broken glass and to install new glass panel. Other reviews said not to remove hinge screws, however I had no problem reinstalling them.
Parts Used:
Window Pack Assembly
  • Mark from OLIVE BRANCH, MS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
2 of 2 people found this instruction helpful.
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The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.
Parts Used:
Light Bulb - 40W
  • Catherine from SEATTLE, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
3 of 5 people found this instruction helpful.
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broken light cover
twisted it in place
Parts Used:
Oven Bulb Lens Cover - Glass
  • Francis from LAKE ELSINORE, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Replaced Oven Thermostat Sensor in oven
1) Shut off power to oven
2) Removed oven door using snap down hinges on door
3) Removed 4-phillips head screws holding the oven frame to cabinets
4) Pulled oven out of cabinet and set it on stool in front of opening
5) Remove 2-hex screws holding metal shield covering the electrical wiring on back of oven
6) Unplugged bad thermostat connector
7) Removed the single hex screw holding thermostat inside the oven
8) Pulled the thermostat and lead wire from oven
9) Fed the new thermostat wire into inside back of oven
10) Reverse steps 1-7
Parts Used:
Oven Sensor
  • C Thomas from SAN MARCOS, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Frost build up on bottom to ice bin and delivery chute in door creating ice blockage
Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
Parts Used:
Microwave Fuse
  • Ronald from PONCA CITY, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
3 of 5 people found this instruction helpful.
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lights blown out
replaced lights in refrigirator and freezer
Parts Used:
Light Bulb - 40W
  • Gerald from WINTERVILLE, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
6 of 14 people found this instruction helpful.
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Oven not heating quickly.
Removing the oven from the wall to rest on 2 chairs was pretty easy. After that, if I only had to replace the convection heating element at the back of the oven, it would have been a snap.

However, getting access to the main heating element on the bottom of the oven was really difficult. There were no instructions to follow, so one can only look at what is available for similar units online, but my attempts to remove the inner oven shroud on my 14yo wall oven could not be done without major bending.

So, I tried to get to the bottom heating element by removing the bottom of the oven, only to find there to be another layer and another layer, and then insulation that wrapped around the sides below that after taking off the sides.

By the time I finally got to the bottom heating element on my old oven, my patience was gone and I decided the jigsaw puzzle created by this vain effort was not worth putting back together. Better to opt for new technology.

While PartSelect is easy to work with, had I known this project was going to be super difficult, I would never have tried to take the old oven apart. Some engineer needs to be spanked over that design.

Lesson learned on replacing the lower heating element on a wall oven where the unit has to be completely disassembled, don't.

The money spent on freight, fees, and return postage will be chalked up to experience.
Parts Used:
Bake Element - 2100W ELEMENT CONVX Assembly Oven Sensor
  • Wayne from Ray, ND
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
2 of 2 people found this instruction helpful.
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All Instructions for the PT970SM2SS
31 - 45 of 101