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Models > PSS23KSEBCSS > Instructions

PSS23KSEBCSS General Electric Refrigerator - Instructions

All Instructions for the PSS23KSEBCSS
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loss of refrigeration
After mopping up the floor - the whole freezer that was iced up melted - that's how I found out about the problem...

Disconnected the power, emptied the freezer, removed the shelves. Under the ice maker was the light cover - I removed that first, then the two screws holding the back panel in place - The light panel was covering the top screw.

With the screws removed, I pulled out the back panel - which needs to be jiggled around a bit to get it past the shelf brackets.

With the cover off, I could see the mostly de-iced coil at the back of the unit. The defrost heater was visible at the bottom of the coil frame. To remove the bracket/heater, I removed the two cross head screws (one on each side) holding the bracket to the coil frame. I then twisted the side tabs of the bracket assembly and pulled the entire bracket/heater/wiring from the coil frame.

With better access tot he bracket/heater I was able to disconnect the wires. I grabbed the new bracket/heater, reattached the wires and pushed the bracket/heater back onto the coil frame and closed the side tabs firmly attaching the bracket to the frame. I then screwed the tabs back onto the frame.

Replaced the back panel, screwed it in place. Put back the light cover and then the shelves. Turned the appliance back on and left it for a few hours - before checking to see if there was any drop in temperature. There was, so after 24 hours or so I reloaded all the food...

NOTE: I was certain that the heater had failed! When I pulled the OLD one out it was obviously burned out - the glass tube was blackened and pieces of the element could be seen in the bottom of the tube.
Parts Used:
Defrost Heater Harness Kit
  • Heather from Pennington, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
15 of 17 people found this instruction helpful.
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My 13 yr grandson assisted me on this
We couldn't get the other connector loose from one end of the tubing so he said just cut it and so we did and attached the connector. I now have water again in my fridge and took the sticky note down "don't use the water" as it had leaked for a year...... Thanks!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch
  • Sherry from Auburn Hills, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 18 people found this instruction helpful.
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Condenser Fan Motor stopped turning
1. Unplugged the fridge. 2. unplugged the fan connection and removed the wire holding clip. 3. removed the 2 screws holding the motor bracket in place and removed the bracket. 4. Pulled gently back on the motor so that the fan pressed against the front bracket until the fan slid off the motor shaft. 5. Pulled the rubber motor mounts off of the old motor and placed on the new motor. 6. Slide the new motor in place pressed the fan all the way onto the shaft. 7. Placed the rear motor bracket in place and started the screws by hand making sure the ground wire was attached to the furthest away screw. 8. tightened the screws down. 9. Pushed in the wire holding clip into the clip hole. 10. Plugged back in the fan. 11. Plugged back in the fridge. 12. Turned down the temp on the fridge to kick on the compressor and checked to assure the fan was operating and then set the temp back to normal. 13. Vacuumed the condenser coils to get them all clean and ready for more years of service!
Parts Used:
Condenser Fan Motor
  • Arthur from Alamosa, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
14 of 15 people found this instruction helpful.
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No longer needed water filters
Your website was very easy to use and the product shipped very promptly. It was great experience. Thanks!
Parts Used:
Refrigerator Bypass
  • Jeffrey from Williamsburg, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
22 of 39 people found this instruction helpful.
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Iced up Freezer compartment in SxS
So I replaced a burnt out defrost heater; replaced the thermostat for good measure and STILL the freezer compartment was freezing up. WHY didn't I look more closely at the ice making system sooner!!?? Thought about it for a while and decided that it had to be that the solenoid in the water valve was NOT shutting off water flow to ice maker (overflowing the icemaker and running over & down interior of freezer compartment making an icberg).

Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).

EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!
Parts Used:
WATER VALVE WITH GUARD
  • Jamison from Heltonville, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 18 people found this instruction helpful.
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water line leaking behind refigerator
Plastic water line gets brittle from compersor heat over time and eventually brakes. I tried to fix with 5/16 line from a locel hardware store but outter diameter was slightly smaller so connection to valve leaked. This OEM part fit perfect. I cut the line beyond the brake and connected it with the tube union part, Easy fix. Everything works fine with no leaks
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Michael from Merrimac, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
14 of 15 people found this instruction helpful.
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Ice Maker auger blade broken
The ice machine auger blade broke a chunk off. I decided to try to replace it myself. I bought the new auger blade and then sat there and stared at it and the ice machine for a few, trying to figure out how to change out the part. Turns out it was a qute lengthy process. The auger is threaded on one end and the ice chopping blades are on it. So I had to take each blade off the old one and put it on the new one. The blades have to be positioned just right on the shaft so it's best to just draw a line down over all the blades so as to put them on the new auger successfully. The problem I had was the end cap that screwed on the end of the shaft. It was the part I ordered here. It is made of plastic with plastic threads and at first I couldn't figure out to get it off. Turns out the threads are opposite normal. By the time I figured that out, I had just about destroyed the cap using pliers to try to unscrew it. There is a washer and half moon clip that fastens on this end nut so if you mess the nut up, chances are you won't be able to get the half moon clip to go back on. I finally did it right and now how the ice maker working right again. A hard part for me was figuring out how to set the spring shaft that works a lever to either give cubed ice or crushed. I had to keep fiddle with it before I finally got that right. At first I was only getting crushed ice even with the cubed setting and then only getting cubed ice with the crushed ice setting. After some fiddling, I got both to work but to this day can't figure out what changes from the crushed setting to the cubed setting.
Parts Used:
Front Dispenser Bucket Auger Nut
  • Michael from Hanford, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
18 of 28 people found this instruction helpful.
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ice auger drive stripped out, solenoid burned out
removed ice tray, removed drive unit. removed solenoid and replaced, screwed on auger drive. reinstalled drive assembly. replaced ice tray. job done.
Parts Used:
Dispenser Auger Drive Ice Dispenser Solenoid Service Kit
  • Sheila from Robeline, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
21 of 38 people found this instruction helpful.
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Water collecting under vegetable tray
Very easy to install. Simply follow the hoses to the end. One ends under the freezer door in front. The other requires you to take the back panel off the fridge - then its right there. There is a blue valve where it connects. Pull back on the white ring at the top of the blue valve and the old tube will release. Then you can just pull the old water tank out and thread the new tubes through. Connect the same way and you disconnected.
Parts Used:
Water Tank Assembly
  • Kimberly from Suwanee, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 14 people found this instruction helpful.
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fridge wouldn't cool, frozen food thawed
First my wife and i took the panel off the back, unscrewed the old mainboard, unplugged all the switches from it and prayed that the new one would work. We were without a fridge for 2 weeks beginning 2 days before Christmas!!!!! Gingerly, we put the new board in place, screwed it into the fridge, connected the switches, attached the ground wire, and held our breath as we plugged it back in. Within seconds, the familiar sound of water filling the icemaker was hear and there were cheers all around!!!
Parts Used:
Main Control Board Assembly
  • John from Milford, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
15 of 21 people found this instruction helpful.
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"Moaning Myrtle" syndrome. Refrigerator makes a whooing sound for hours at a time
Checked the internet for reports of similar problems and concluded that it was probably the main control board. Not being particularly handy, I would never have attempted to change the board myself if I had not read the comments and instructions from people on this site. Thanks.

The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.

The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.

I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.
Parts Used:
Main Control Board Assembly
  • Stephen from Spring, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
13 of 15 people found this instruction helpful.
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Broken Ice Bucket Auger, Cracked Crusher Cover, Chipped auger nut
I watched the "how-to" video on the website and decided that I needed to disassemble the icemaker first (before ordering parts) so that I could make sure I was ordering all the parts necessary for a complete repair. Good thing I did. I didn't notice the cracked cover and chipped nut until I had the icemaker all apart. I then ordered the necessary parts. When they arrived 2 days later, I set up a table near my computer so I could re-assemble the unit as I watched the repair video...pausing the video as necessary. It all went without a hitch and worked perfectly when re-installed in the freezer. **Note: I left the old parts out of the ice bucket while I was waiting for the new ones to arrive...taped up the gaping holes in the ice bucket with blue painter's masking tape and re-installed the bucket in the freezer with the icemaker on...so I could still manually retrieve ice out of the bucket. I left the switch on the front of the freezer door in the "water" position to remind me that I couldn't dispense ice. Water dispensing worked fine. The video is the key. Impossible to make a mistake if you pay attention.
Parts Used:
BUCKET AUGER Dispenser Crusher Cover Front Dispenser Bucket Auger Nut
  • Robert from Folsom, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
19 of 33 people found this instruction helpful.
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Internal light switch was sticking
Two tabs hold the switch in place. I used a plastic wedge to remove the switch. Removed and replaced the two connectors held in by friction. Painless.
Parts Used:
REFRIGERATOR DOOR LIGHT SWITCH
  • John from Vallejo, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
13 of 16 people found this instruction helpful.
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my condensor fan made squeeking noise
took one screw that held the whole fan housing on, its a tight fit to try and pull it out cause of the copper lines in the back so I just turned it enough to where I could get to the 2 screws on the fan bracket, took the old fan and the rubber grommets out and replaced them! Put everything back together and works like new! Nice and quite! Plus I saved about $200-300 if a tech. would have came and fixed it!

A. Gustafson
Colorado
Parts Used:
Condenser Fan Motor Evaporator/Condensor Fan Grommet
  • Andrew from Johnstown, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
16 of 25 people found this instruction helpful.
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Auger asm had broken off part of blade at end of auger and would not rotate ice out of dispencer.
Removed 3 screws from end of ice storage box,then removed auger asm.Removed c clip on end with flat screwdriver, then disasembled ice crusher blades and nylon/plastic washers.Carefully staging them for reassembly in the correct way.Use pliers to reinstall c clip after new auger is installed
Parts Used:
BUCKET AUGER
  • rocky from hartsville, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
12 of 13 people found this instruction helpful.
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All Instructions for the PSS23KSEBCSS
91 - 105 of 1725