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Models > PCP932BM2BB > Instructions

PCP932BM2BB General Electric Cooktop - Instructions

All Instructions for the PCP932BM2BB
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Glass For Electric Cook Top Broke
Secured the power to the unit. Removed the burner knobs (5)and then lifted the unit from the granite counter top. Removed the screws (14) holding the glass top on and then removed the glass from the metal base. Removed the two screws holding in the selector switch, which was broke with a new one. Cleaned the metal base and installed the new glass top on it. Screwed the new top down. Cleaned the edge of the counter top and placed the unit back in with double face sealer tape. Placed the new knobs on for the burner controls, placed power back in service, tested job completed. Harry (
Parts Used:
Selector Knob Surface Burner Knob
  • Harry from Drexel Hill, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 6 people found this instruction helpful.
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Stripped knob-could not turn on burner
Just put it on the control post
Parts Used:
Surface Burner Knob
  • LAURANCE from RIO VERDE, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Knob Brock
Only filled this out so people know how easy it was to do business with this company and how fast I received my order even with snail mail. I would definitely order from them again
Parts Used:
Surface Burner Knob
  • Thomas from PEABODY, MA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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2 Knobs were broken
Just pushed the new knobs down where they went
Parts Used:
Surface Burner Knob
  • Rita from Eads, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Burner not working
First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceramic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.
Parts Used:
Infinite Control Switch
  • LUIS from CONCORD, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
1 person found this instruction helpful.
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cooktop switch broken
Really easy. Part came in rapid time and was the right part. Went on web and got instructions with video how to install.
Parts Used:
Infinite Control Switch
  • kathleen from Wynantskill, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
1 person found this instruction helpful.
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finish on stovetop knobs were abraded.
Replaced them with 2 new knobs. They arrived almost immediately; terrific service.
Parts Used:
Surface Burner Knob
  • Diane from SaddleBrooke, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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Heating element burned out
Followed example on YouTube! Very easy.
Parts Used:
Dual Radiant Element - 9 Inch
  • William from CONCORD, MA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
1 of 3 people found this instruction helpful.
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Two burners were not working
I got someone to look at the stove. They told me what I needed. I looked all over the Internet and couldn't find the part. One guy told me just to buy a new stove top because mine was an antique. It still looked good and two burners were still working. I didn't give up. I found the part on partselect bsite and was thrilled. It shipped fast and was exactly the right part. Now my stove works like new.
Parts Used:
Infinite Control Switch
  • Terri from Leesburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 10 people found this instruction helpful.
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burner worked on high only
Followed directions from Rodney of Erath La. Directions were perfect and helped me to decide to under take this job. Job took a little longer spending some time to clean the glass top on both sides and around the counter top where it mounts. The actual repair time was quick and easy thanks to Rodney. Price of the part was reasonable and delivery got here quick. Will deal with parts select again! Carl from Florida
Parts Used:
Infinite Control Switch
  • Carl from Delray Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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The large front right burner of the radiant cooktop did not work
Turned off the power at the breaker. Then I lifted the cooktop by pressing up from the bottom, while my wife slid two boards over the recess. I lowered the cooktop onto the boards, removed 12 screws around the perimeter of the case and carefully lifted the glass top and placed it on a towel on the DR table. (remove the control knobs first) removed the wires leading to the infinite control, marking which color when where, removed the two screws holding the infinite control, and replaced the old with the new. Reattached the wires, replaced the cooktop, replaced the screws, held it up while my wife removed the boards and then carefully lowered the cooktop into the recess. Attached the knobs, flipped the breaker back on and turned control to hi. It worked!
Parts Used:
Infinite Control Switch
  • Arthur from Sarasota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Burner knob had broken
Just replaced the knob, no tools needed. The knob I ordered was the exact type of my old one so was no problem. Thanks for fast shipping and correct item.
Parts Used:
Surface Burner Knob
  • Hazel C. from Jonesborough, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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one burner not working
Removed two screws to access burner. Removed three power clips from burner, reattached the clips to new burner, removed brace clips and attach to new burner, close lid and reattach stove cover.
Parts Used:
Dual Radiant Element - 9 Inch
  • Edwin from HIGHLANDS RANCH, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Cooktop cleaner was sprayed on top of dial causing short circuit
A cleaning spray was allowed to caused a short circuit of the infinite control switch. Here is the sequence of a very easy way to repair it: Turn off the power to the unit. Take the bottom metal cover off. You should be able to find the one that was burnt out (my was the bigger surface burner switch). Take photos of how each colored wire are connected ( I used my cell phone). Review the photos!! You will see that the switch has two clamps holding the metal cover to the plastic casing on the sides. Using a narrow screw driver, pop loose the plastic casing from the metal clamps. This way you don't have to take the unit totally apart. The metal casing should be fine. Clean it well, making sure it is dry. Take the new switch and also take the plastic casing from the metal top cover. Replace the metal pin and the plastic casing only. Make sure you line it up the same way with the little blue box in the same orientation. You may not have enough room for your hand and your view. By feel, you should be able to place it there and pop it in. Check the taken photos and connect the wires following the same diagram. Replace back the metal cover. Turn the power on. Enjoy dinner!!! Michael.
Parts Used:
Infinite Control Switch
  • Michael from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The middle of the element quit working.
Took the old burner out, tranferred the wires from old to new. Installed the new burner. Works fine.
Parts Used:
Dual Radiant Element - 9 Inch
  • Ruth Ann from New Columbia, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the PCP932BM2BB
16 - 30 of 35