NEW3H2EX Norge Range - Instructions
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Burner wouldn't heat (wiring failure)
1. Shut the breaker off; Jenn-Air's design will have you working around hot leads if you don't.
2. Raise the control panel
3. Remove burner and unscrew the burner connector; trace the wires back to the control panel bottom and remove them
4. On the replacement connector, add the electrical for the control panel. These are not included and can be found at any hardware store; they are a standard size.
5. Connect the new wires and put everything back together.
6. Reset the break and test.
2. Raise the control panel
3. Remove burner and unscrew the burner connector; trace the wires back to the control panel bottom and remove them
4. On the replacement connector, add the electrical for the control panel. These are not included and can be found at any hardware store; they are a standard size.
5. Connect the new wires and put everything back together.
6. Reset the break and test.
Parts Used:
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Eugene from San Antonio, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Wrench set
3 of 4 people
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The Broiler element split after oven self-cleaning
We at first thought the replacement could be done by just removing 2 screws.
When in fact it was necessary to pull the oven from the cabinet, remove the rear metal shield in order to unplug the element.
The job went rather smoothly at a considerably less cost than if I had contacted a repair service which would have upped the price of the element plus the cost for the service call.
When in fact it was necessary to pull the oven from the cabinet, remove the rear metal shield in order to unplug the element.
The job went rather smoothly at a considerably less cost than if I had contacted a repair service which would have upped the price of the element plus the cost for the service call.
Parts Used:
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Rolland from New Port Richey, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Replacing the bulb in the freezer side
Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.
Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.
Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.
Parts Used:
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Yafa (and David) from Bothell, WA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
5 of 11 people
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Drip pans were not original to range, I could not get them clean.
I reoved old drip pans and installed new ones. Very easy, they look great!
Parts Used:
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Lynn from BRADENTON, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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replaced old drip pans
Fastest, easiest thing I have ever done! I got my orders so fast it was unreal! Hurrah for good old American know-how. I will always recommend these good people!
Parts Used:
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Frances from Summerfield, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 5 people
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Used part
Lift burners out of plug discard old drip pans replace new drip pans into plugs and done .
Parts Used:
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Sabrina from FREMONT, CA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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Frayed and exposed receptical wires in cartridge
* Do not lose the supplied CERAMIC electric connecting nuts; they will not fry in the heat.
* Unplug the heating elements from the old receptacles, and remove any rings; unplug the cartridge by lifting up the back side and pulling gently toward the back of the stovetop.
* Unscrew the cartridge top from the cartridge base (about 12 screws) and the recepticals, and cut the old wire close to the old receptacle.
* If you have a spare magnetic thingy around, use it to hold the screws and not lose them.
* Screw in the new receptacles, route the newer wiring from the receptacles (use as much of the new wire as possible), back toward the wiring block on the cartridge plug.
* Recut the old wiring to accomodate the length of the new wiring, but leave at least 2-3" from the wiring block, if possible. Re-connect them using only the supplied CERAMIC electric nuts.
* The CERAMIC nuts allayed my fears about the effect of heat on a plastic nut; ceramic is designed for high-heat environments.
* Reverse the disassembly steps to reassemble and reinstall the cartridge.
* Unplug the heating elements from the old receptacles, and remove any rings; unplug the cartridge by lifting up the back side and pulling gently toward the back of the stovetop.
* Unscrew the cartridge top from the cartridge base (about 12 screws) and the recepticals, and cut the old wire close to the old receptacle.
* If you have a spare magnetic thingy around, use it to hold the screws and not lose them.
* Screw in the new receptacles, route the newer wiring from the receptacles (use as much of the new wire as possible), back toward the wiring block on the cartridge plug.
* Recut the old wiring to accomodate the length of the new wiring, but leave at least 2-3" from the wiring block, if possible. Re-connect them using only the supplied CERAMIC electric nuts.
* The CERAMIC nuts allayed my fears about the effect of heat on a plastic nut; ceramic is designed for high-heat environments.
* Reverse the disassembly steps to reassemble and reinstall the cartridge.
Parts Used:
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Richard C from San Jose, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
2 of 3 people
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Replaced Broiler Element
Turned off oven power.Removed oven heat shield, element support clips and element mounting plate screws. Disconnected three element power wires and ground wire. Removed old element. Reversed removal procedure for new element install. Piece of cake.
Parts Used:
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Phillip from Reston, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 3 people
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Burnt out
All went well except for error on instruction sheet.
Ground wire used on earlier Models attached to the ground lug is no longer used?? and should be removed!!! Guess what the ground wire has to be used or the element will not heat up.Soooo someone at the mfg. has no ideal what they are talking about,You have to ground the element or it will not come on.
Ground wire used on earlier Models attached to the ground lug is no longer used?? and should be removed!!! Guess what the ground wire has to be used or the element will not heat up.Soooo someone at the mfg. has no ideal what they are talking about,You have to ground the element or it will not come on.
Parts Used:
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David from Elba, AL
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 4 people
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Element burned out, broke circle, heat only half
Repair went fine, insert helped, just take your time and remember the way you took out. Started without takeing door off, I am to short and door comes off easy, unscrew the two screws holding element leaving one not quite off then the back two screws then go back to upper screw remove and element will pull out, remove 3 wires remembering the order, Wiring is a little tricky (in the stove-just 3 plugins), just pay attention and will go smooth. Then remove element and go backwards and presto your done.
Parts Used:
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Michael from Thornton, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
1 person
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Half of broiler element worked
Turned off power at panel. Removed 2 Phillips screws holding broiler element support in place. Squirted 2 additional Phillips head screws attaching element to back of stove with WD-40 and removed screws. Slid element out to access electrical connection and used short phillips screwdriver to remove. Reattached electrical connection to new element with short screwdriver (no fun as you are cantilevered into the oven and have to hold the element, the screw and the screwdriver to do this). Slid element into support and screwed support to top of stove cavity to align element. Installed screws holding element onto back wall. Turned on power and ran element long enough to dissipate WD-40 fumes.
Parts Used:
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Paul from SEATTLE, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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replace element
remove two bracket screws, and remove bracket, the remove two mount screws for element. then remove the element. installed the element in reverse order that it was removed.
Parts Used:
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alex from huntington, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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Drip Pans were stained and burned on.
Replaced drip pan. Notch did not want to match the burner notch. Was a close fit bit with a little pressure made it work.
Parts Used:
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Sandra Collignon from SANTA CLAUS, IN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
1 person
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Jennair cooktop with coils lost one of its coil guides.
We bought the replacement Ceramic plug and wires, and opened up the jennair cooktop piece and rewired the NEW coil guide into the system. It works great.
Parts Used:
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Bruce from SOUTHBURY, CT
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
1 person
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Couldn't find correct drip bowls that fit.
Removed old drip bowls, removed burners installed new drip bowls,installed burners. They fit perfect and I received them two days after ordering.
Parts Used:
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Lowell from Hardin, KY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 4 people
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