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MSZ20BWBAWW General Electric Refrigerator - Overview

Sections of the MSZ20BWBAWW

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Ice Maker – Part Number: WR30X10093
Ice Maker
★★★★★
★★★★★
(98)
PartSelect #: PS1993870
Manufacturer #: WR30X10093
This 10 by 5 inch ice maker (Electromechanical Icemaker Kit, Ice Maker Assembly) produces ice. This particular model will produce seven crescent shaped cubes every cycle. It is constructed of plastic ...
$207.55
  In Stock
Order now and your part arrives by May 15
Dispenser Door Assembly or Flapper – Part Number: WR17X11653
Dispenser Door Assembly or Flapper
★★★★★
★★★★★
(93)
PartSelect #: PS964304
Manufacturer #: WR17X11653
This “Dispenser Door Assembly” (Door Recess Assembly, Ice Door Assembly, Dispenser Door, Refrigerator Dispenser Ice Chute Door Kit, Dispenser Door Flap, Ice Chute Door, Flapper) keeps the room air fro...
$33.60
  In Stock
Order now and your part arrives by May 15
Door Closing Cam – Part Number: WR2X4901
Door Closing Cam
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★★★★★
(19)
PartSelect #: PS297995
Manufacturer #: WR2X4901
This refrigerator door hinge cam riser is designed to ensure smooth and consistent door movement. Installed directly on the door, it helps the appliance open and close properly by guiding the door to ...
$33.78
  In Stock
Order now and your part arrives by May 15
Plastic Tubing - 5/16 Inch – Part Number: WR17X2891
Plastic Tubing - 5/16 Inch
PartSelect #: PS292878
Manufacturer #: WR17X2891
This part is the replacement water line for your refrigerator. It is a long plastic tube, which is 5/16 of an inch in diameter. If your refrigerator is leaking, or will not dispense water or ice, you ...
$40.56
  In Stock
Order now and your part arrives by May 15
Door Handle - White – Part Number: WR12X10332
Door Handle - White
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★★★★★
(1)
PartSelect #: PS289204
Manufacturer #: WR12X10332
Handle only. Extensions and mounting hardware is sold separately.
$52.67
  In Stock
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Screw – Part Number: WH2X930
Screw
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★★★★★
(1)
PartSelect #: PS271689
Manufacturer #: WH2X930
This screw is sold individually.
$16.05
  In Stock
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Ice Bucket Auger – Part Number: WR17X4341
Ice Bucket Auger
★★★★★
★★★★★
(5)
PartSelect #: PS294067
Manufacturer #: WR17X4341
When activated, the auger rotates and pushes ice out of the bin through the chute to the user.
  No Longer Available
Drawer Slide Rail - Left Side – Part Number: WR72X10010
Drawer Slide Rail - Left Side
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★★★★★
(2)
PartSelect #: PS306735
Manufacturer #: WR72X10010
This part is the replacement drawer slide rail for your refrigerator. It is made of white plastic and is approximately 16 inches long and 1.5 inches wide. The crisper draw will slide in and out along ...
  No Longer Available
Lower Tail Handle – Part Number: WR12X10106
Lower Tail Handle
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★★★★★
(1)
PartSelect #: PS288965
Manufacturer #: WR12X10106
For side by side refrigerator/freezers. Also known as Handle Trim.
$66.25
  Special Order
Screw – Part Number: WR01X10038
Screw
PartSelect #: PS283488
Manufacturer #: WR01X10038
This screw is sold individually. Size 8 -18 ab fltr 5/8.
  No Longer Available
Dispenser Grille – Part Number: WR17X4153
Dispenser Grille
PartSelect #: PS293896
Manufacturer #: WR17X4153
This white dispenser grill is located at the bottom of the ice/water dispenser.
  No Longer Available
Drawer Slide Rail - Right Side – Part Number: WR72X10009
Drawer Slide Rail - Right Side
★★★★★
★★★★★
(2)
PartSelect #: PS306734
Manufacturer #: WR72X10009
This drawer track supports the right hand side of the sliding drawer.
  No Longer Available

Questions And Answers for MSZ20BWBAWW

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Common Symptoms of the MSZ20BWBAWW

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Ice maker not making ice
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Leaking
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Door won’t open or close
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Ice maker won’t dispense ice
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Door Sweating
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Not dispensing water
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Frost buildup
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Freezer section too warm
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Freezer not defrosting
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Ice maker dispenses too little ice
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Fridge too warm
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Ice maker dispenses too much ice
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Won’t start
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Fridge runs too long
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Clicking sound
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Noisy
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Door would not automatically close.
Symptom: Door did not close automatically. Also had found small chunks of black plastic on the floor. Refrigerator door was slightly lower than the freezer door.

One false start because I did not realize both of the door-closing cams had disintegrated and I had only ordered the cam without the hinge.

Purchased part 290199 Hinge Assembly. It came with matching door-closing cam. (Had not known so I also purchased the cam 297995 separately). Next time I will know to only purchase the Hinge Assembly.

Replacement procedure took about 20 minutes including removing and replacing door shelves and their contents. Two people involved.

1. Remove all door shelves with contents and other contents on door.

2. Remove the top Phillips head screw holding the decorative plastic on the top.

3. Remove the two top hinge screws on top of refrigerator using metric #8 socket wrench. Second person made sure door did not fall off.

4. Lift the door off the bottom hinge pin. Second person holds door on it’s side.

5. Take off the bottom refrigerator cover

6. Remove the bottom hinge assembly screws using metric #8 socket wrench.

7. Mount the replacement bottom hinge assembly and tighten the two screws.

8. On the door bottom, remove the outer screw and loosen the inner screw using metric #8 socket wrench.

9. Replace the door-closing cam (or what is left of it) with the cam in line with the door and cam bumps away from the door.

10. Place the door back on the hinge pin (one person holds while the other person maneuvers the door bottom).

11. Replace the top hinge and reinsert the screws on top of the refrigerator. Dress the door so that it does not press hard on the rubber door gaskets (or the door will fail to shut automatically). Tighten the screws.

12. Replace the decorative plastic over the top hinge.

13. Open the door and replace the bottom refrigerator cover.

14. Replace the door shelves and all contents.

15 Close the door.
Parts Used:
Door Closing Cam
  • Gary from North eastham, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
180 of 194 people found this instruction helpful.
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ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
Parts Used:
Ice Maker
  • Gerald from Benicia, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
91 of 132 people found this instruction helpful.
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Ice maker stopped working
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.
Parts Used:
Ice Maker
  • Dan from West Bloomfield, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
83 of 112 people found this instruction helpful.
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