MSK27PFXDWW General Electric Refrigerator - Instructions

Followed the video directions. Spent about 5 minutes and I was done. Very easy to do. Problem with frost is gone. The video makes it easy to remove the plastic parts without any damage.

Looked at the instructional video and read previous customer comments. Didn't have to dissassemble rear of freezer door. Access through the front once trim ring and circuit board removed. Could not have done it with out the video/and or previous customer comments. Part was shipped and received immediately. Repairs complete! No more frost developing and plugging ice chute! I especially appreciate the customer comments on how to complete this repair!

Replaced flapper, which was in surprisingly good condition. Major part of repair was removing a lot of mold incurred from long term seepage of room air into the ice channel. In the process of the repair, I discovered that the solenoid to the right of the flapper was hanging up badly. I removed it and cleaned both the plunger and the interior cone of the solenoid with alcohol. This removed quite a bit of rust and some mold. Reinstalled solenoid, replaced flapper and it works just fine. May need to replace solenoid if problem recurs. Certainly worth $37.00!

I followed the video instructions (very helpful) and used others comments for removing the control panel. For the latter I used a small allen wrench to carefully wedge the bottom two indents (look from below panel edge) slightly up and forward to release the panel. Next, after removing the four screws, the assembly (housing shield) removed fairly easily. I then had full access to the flapper and removed this carefully with the pliers so as not to damage the piece it was attached to (Dispenser Door Recess Crank?). The rubber outer flange on the otherwise plastic flapper was very irregular for approx. 1/4 of the circumference and thus did not seal. So far it's been one week and no more frost build up or frozen water dispenser line.

Followed video. Changing flap was not difficult but did not fix the problem.

Took the paper clip, pressed in through the holes on the bottom of the ice dispenser panel. Removed the four screws. Loosened the panel and removed the wires. replaced the flapper door. Then reversed the process. Your video was VERY helpful except for the paper clip. Had to get that off another web site.

Watched the video from your site and followed instructions, extremely easy after that.

I followed the repair video Partselect provided online. It the repair easy and fast. Great video!!!!

I followed the video instructions. They were clear and consise. I removed the trim ring and controls. Them removed the housing and flapper. I did notice a small burr in the plastic chute and foam insulation. I trimmed this off with a utility in hopes this burr caused the flapper to warp. This is the 2nd time the flapper has been replaced in 1.5 yrs. The repair was really easy thanks to the video.

Watched à video provided at your website. Removed te cover then removed 4 screws holding the control panel' snapped out the old flap and inserted the new one.

My husband made the replaced the flapper while watching the video provided in your email, it was easy. Thank you.

I followed the video instructions to the letter and it was very easy and a total success. I believe I would have had problems but for thr video demonstration which was very clear and straight forward in a simple manner. Thanks for the prompt delivery of the part and the help installing it.

Your Video really made it easy, showing the actual replacment of the part. However I did have one problem, which was I could not unplug the panel just by pulling on the plugs. A locking catch is on each plug so I just moved the panel out of the way.

I watched the Utube video, repeated the process at home while awaiting the part, and installed the flapper door in about 15 minutes after it arrived--piece of cake. The hardest part was removing the escutcheon plate on the front of the freezer door. I figured out I could slide a putty knife under it and the rest of the project was completed in no time at all.

Removed frame, unscrewed the electrical panel, and popped the flapper off. Installed new flapper. Replaced the electrical panel and re-installed the frame.