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Models > MSG28DHBBWW > Instructions

MSG28DHBBWW General Electric Refrigerator - Instructions

All Instructions for the MSG28DHBBWW
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Ice maker ot making ice
First I replaced the double valve because the ice maker was not filling with water. It still did not work. Then I replaced the ice maker itself. This worked and was relatively easy to replace. I had to use the water fill "slide" from the old ice maker. The new one was too narrow and it leaked water into the freezer.
Parts Used:
Ice Maker
  • Barry from Phoenix, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
18 of 31 people found this instruction helpful.
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Flapper was stuck open. Old and warped.
Replaced flapper
Parts Used:
Dispenser Door Assembly or Flapper
  • James from Virginia Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 27 people found this instruction helpful.
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Refridgerator Freezer stoped making ice
Turned off power, removed cover from Ice maker, checked resistance across thermostat for zero (read open), all other switches read proper value (when activated). Ordered and received thermostat. Removed Ice Maker from freezer, removed two screws holding ice tray to Control Assembly. Removed Thermostat and replaced with new one. Applied Silicone Sealant to face of Thermostat for adhesion to ice tray when assembled. Remounted Ice Tray to Control Assembly and remounted in freezer. Works Great...
Parts Used:
Ice Maker
  • Marion from Palm Coast, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
17 of 31 people found this instruction helpful.
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Ice machine wasnt making ice
First I turned the refrigerator and water line off. Then moved to the freezer section, followed the directions, removed the two screws. Directions state to not remove them but I had to in this case. Unplugged the ice maker and removed it from the freezer. I installed the two mounting screws then tried to plug the electrical connection back in but had to use the adaptor cord furnished in the kit. The cord was a little long but I tucked it in and mounted the ice maker. Turned it on then turned the refrigerator and water back on and in a few hours had ice! Very easy to do!
Parts Used:
Ice Maker
  • Robert from Auburn, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
14 of 23 people found this instruction helpful.
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Ice maker Stripper lost a tooth
First turn off the power, remove the ice tray, remove the two screws holding the ice maker to the side of the freezer, use the screw driver to gently open the electrical clip for the power cord inside the freezer, remove the complete unit from freezer, bend the old stripper from the holding pin- it is flexible- it will bend, replace the new stripper on the holding pin and bend into the slot to hold it firmly, no water will come out from the fill cup into the freezer, plug in the power cord, mount back to side of freezer, you are done.
Parts Used:
Ice Maker
  • Ernest W. from Charlotte, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
10 of 12 people found this instruction helpful.
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broken ice maker
removed 3 screws unplug and remove old unit. install two screws install new ice maker, tighten screws plug in and turn on. had ice in 20 min.
Parts Used:
Ice Maker
  • robert from bensalem, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 12 people found this instruction helpful.
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Will not make ice
Bing , Bang, Boom.
Parts Used:
Ice Maker
  • GEORGE from ELIOT, ME
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
13 of 23 people found this instruction helpful.
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Ice buildup. The Ice Machine was frosting over. Ice (due to frosting) would block the drop chute.
Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the old part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.
Parts Used:
Dispenser Door Assembly or Flapper
  • Tim from The Woodlands, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 12 people found this instruction helpful.
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Unit had stopped making ice
Ordered the icemaker replacement. unplugged the unit, followed the simple instructions and got it done in less than 30 minutes. It did take a LONG time to start making ice. But it's working now.
Parts Used:
Ice Maker
  • Ron from ORANGE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 5 people found this instruction helpful.
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Ice chute frosted up
Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.
Parts Used:
Dispenser Door Assembly or Flapper
  • Phillip from Springfield, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 9 people found this instruction helpful.
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Water Line Broke that brings water to the Door
First Remove the screw and cover from the left top front of the fridge using a Phillips Screw Driver # 2
Then using a nut driver 1/4 of inch (or Socket set)
remove the two nuts holding the door hinge keeping the door in closed position. Now unplug the electrical connector between the door and the fridge body(Simply pulling it apart) Now hold the door from the middle and raise it up so that it can slide out from the bottom hole, on the main body
Now place the door on a table or a flat surface(Put may be a sheet or some thing to prevent the finish from getting scratched) Now remove the nuts around the inner panel of the door(nut Driver or Socket set) Remove the old lining and discard .Install the new lines and then replace every thing in the reverse order.
Note : Before tighting the top nuts of the door, make sure you keep the door aligened so you would not have to do it after completeing the job.
Parts Used:
Water Tube and Grommet Kit
  • Ather from Commerce, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
11 of 24 people found this instruction helpful.
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broken auger in the bucket assembly.
I ordered the wrong part, the ice maker assembly, because your diagram was not marked properly. I returned the part and you credited my account. Thanks. Ordered the new bucket. It worked fine. Now I have ice and crushed Ice whenever I want. Thanks.

p.s. I didnt use any tools, but to satisfy you I select nut driver.
Parts Used:
Ice Maker
  • Chip from Mandeville, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
6 of 9 people found this instruction helpful.
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The Ice Flapper warped and clogged up the Ice Shoot
I bought a Flapper replacement part from Parts Select. I installed it following their very complete on-line video directions. Their complete and easy to follow directions made my job very easy, and the work was completed without any problems and just as good as if it were done by a professional repair person. I am proud of my work, it couldn't have been done without their video insructions. Also I got delivery of the part within two days of my order. I will alway look for Parts Select any time I need an applicance repaired. Thanks to Parts Select!
Parts Used:
Dispenser Door Assembly or Flapper
  • Ronald from Elkridge, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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crushed ice feature inoperative, broken pieces in water dispensed.
Found broken pieces of deflector in delivered ice. Removed dispenser, carefully disassembled it, marking fasteners, sprimgs, and levers. Local repaimen say no replacement part available, must replace entire ice maker @ $350. Found exact part in your online reference, ordered at price of $3.76, part arrived two days later--perfect fit, exactly same as original. Reassembled, and it works exactly like new. Family very happy. Good job!!!!!
Parts Used:
Ice Dispenser Deflector
  • Jim from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 9 people found this instruction helpful.
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Ice Maker would not fill.
Was concerned that new icemaker was quite a bit different than the one we were replacing. Called GE to confirm it was correct.

Went ahead and installed the unit, using the supplied electric cable adapter.

A little difficult to deal with the extra cable, but everything worked OK and it's making ice normally.
Parts Used:
Ice Maker
  • Charles from Keller, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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All Instructions for the MSG28DHBBWW
16 - 30 of 239