MSG28DHBAWW General Electric Refrigerator - Instructions

The flapper on the ice chute was curled up and not creating a good seat, so the chute kept clogging up with frozen condensation, especially during the humid summer months. The online video made it so easy to replace the part myself. I was able to fix the problem in under 15 minutes and at a fraction of the price!

Snapped off the plastic plate covering the dispenser. Removed the four screws holding the mechanism in place. Remove the electrical connections. Pull the mechanism out and up carefully pulling the dispenser pad out with all the mechanism in place. Look at the mechanism before removing any parts to get a mental image so that reassembly will be easy. Remove any electrical switch or circuit boards and remove old parts before submerging the mechanism in hot soapy water for clean-up. The Clean-up will take longer than the disassemble and reassembling. After completion the dispenser works as it should.

The hardest part was getting hte right replacement drawer.

Pull out old pan,remove the vent cover from front and install it on the new pan, done.

Repair went exactly like the video. With this video it was easy to make the repair. There were no surprises or problems and I felt confident in the videos instructions. It was like pushing the easy button.

Since my refrig is 18 yrs. old and I never had to replace it, took a little long to remove trim piece on the outside. After that repair went smoothly. I still have problem with water collecting inside on the bottom of the freezer, might have a leak somewhere. Ice maker is functioning correctly.

Looked at the instructional video and read previous customer comments. Didn't have to dissassemble rear of freezer door. Access through the front once trim ring and circuit board removed. Could not have done it with out the video/and or previous customer comments. Part was shipped and received immediately. Repairs complete! No more frost developing and plugging ice chute! I especially appreciate the customer comments on how to complete this repair!

Googled how to replace the door seal, ordered parts and replaced the door seal flapper. The video on partselect was not correct for this GE model. However a simple diagran showed you simply remove the control panel directly (pops off) to provide access to the panel. Remove the 4 screws holding the panel, replace the door seal, and reassemble.

Watched the PartSelect video. Very simple and solved the problem. Very pleased with the repair and PartSelect.

Others have described how to do this repair better. I will simply add - if you're cutting the line inside the fridge to repair/replace be sure to check as their are two (2) clear 5/16th lines. Once goes from the solenoid to the tank inside the fridge and another from the tank up to the filter. They're identical and side by side. Remove the drawers and foam covering the one line to make sure you cut the right one...otherwise you will be ordering a 2nd water tube union like I did.

Followed the video directions. Spent about 5 minutes and I was done. Very easy to do. Problem with frost is gone. The video makes it easy to remove the plastic parts without any damage.

I watched the video on the PartSelect.com website and decided to give it a try. The replacement of the flapper was even easier than I anticipated! The old flapper was extremely warped and was allowing air into the freezer. I'm not sure how/why it was in that condition but I am happy to report that I have no more ice buildup. Thank you, PartSelect!

Removed the ice maker control panel and accessed the flapper door, easy switch out for new door and seal. The 2 year old warped seal didn't close and so ice crystals formed in the freezer - new unwarped part and Ta-Da no more problems :)

Replaced 5/16 feeder tubing running from chiller out to base of freezer door union.

Replaced flapper, which was in surprisingly good condition. Major part of repair was removing a lot of mold incurred from long term seepage of room air into the ice channel. In the process of the repair, I discovered that the solenoid to the right of the flapper was hanging up badly. I removed it and cleaned both the plunger and the interior cone of the solenoid with alcohol. This removed quite a bit of rust and some mold. Reinstalled solenoid, replaced flapper and it works just fine. May need to replace solenoid if problem recurs. Certainly worth $37.00!