KEMS378SWH02 KitchenAid Microwave Oven Combo - Instructions

I found that what was keeping the old temp sensor electrical connection attached to the stove-side connection was a little tab. It wasn't obvious that that was the thing that was keeping the connection secure but there weren't any other alternatives. So pushing the tab up with the metal probe (just a narrow rigid metal wire) allowed me to pull the connection apart.

All this takes place way at the back of the oven so its difficult to fiddle with a screwdriver and the retaining screws at arms length. Putting a bit of scotch tape around the screw to keep it attached to the screwdriver kept it from falling off. My hand was a bit shaky extended like that so that was the way to go.

Bottom line, if your oven won't reach or hold the temp you dial in on the control panel it's the temperature sensor. Now if I set it for 300 deg. that's what I get.

The part is pushed against the ceiling into an opening and then turned 90 degree. That is is.

Remove the oven from the wall
Remove the rear panel
Remove the 2 bottom panels
Lift and fold back the insulation
Remove the element enclosure
Replace the element
Reverse the steps to assemble

* the oven would not preheat and the top elements were working

Fool proof.

Just put it in

Disconnect the sensor harness and checked resistance on the sensor,should read around 1100 ohm I only got 25.The sensor is mounted in the oven cavity back wall below upper element,the door must be removed. Unscrew 2 Philips head screw,unhook the harness,install new sensor,reconnect harness,install screws.

Using the video from PartSelect I followed the steps shown. Sliding the range out was difficult so I tilted it forward resting the frame on a 5 gallon plastic bucket. I did have to crimp on a new terminal. The repair was straightforward.

I was stopped by the third screw on the roof of the oven, which was slightly rusted and would not budge in spite of using WD40! I had to enlist the aid of my son who arrived with better tools, including a SQUARE phillips head socket set. He also had to spend some time pinching and slightly reconfiguring one of the attachments in the back which did not slide together naturally. So, for an 82 year old retired housewife this was not as simple as it looked, but it was a piece of cake for guys like Erik with the know-how and the proper tools!

We ordered element support 3 times and all three times it came broken. The part is made of porcelain and is fragile , representative asked warehouse to pack it in the box and part still came in envelope.
Requested refund and ordered directly from factory.

Turned off circuit breaker to oven
Removed oven door
Removed screws of reflector plate and top and back of oven
Gently pulled element out and down slightly
Removed slide crimps on wires
Replaced reflector plate on new element
Connected slide crimps on wires
Screwed reflector plate with new element to top and back of oven
Done. Total time 22 minutes
Tested and it’s perfect!

Repair was really simple. Saw that the outer shielding on the existing heat element had degraded and ordered a new element. Part was shipped to my house in two days. Actually took me longer to get the oven door off than to replace the element because the left bracket on the door was slightly bent. Element came out after removing 4 screws and disconnecting 4 wire terminals. I was able to do the repair inside the oven and did not have to pull it away from the wall as the wires were long enough to pull through. I used some painter's tape to tape down the disconnected wires so they would not fall back behind the oven. Then I used a needle-nosed pliers to slightly crimp the wire terminal to the heat element and screwed in the four screws. That was it! Never did this type of repair before and it was really easy. Also estimate that for my 20-25 minutes of work I probably saved over $200 in parts and labor if I hired someone to do it.

I spoke to Daily via the phone and I ordered a new steamer since my original steamer cracked over a period of time. No installation, no problems I just recently used it and works perfectly! Thank You!

Turn the grill support 90 degrees to the opening in ceiling of micro. Insert then turn back 90 degrees so the support is in-line with the slot. Hang the wire on the support. Hours of worry over what this was gonna cost me to get repaired, then a 45 second fix costing only 29 bucks.

Took about 10 seconds... turn the new ceramic holder sideways, push up in the hole, bring the element up to position and twist the ceramic piece 45 degrees into place to hold element. That's it!!! Very simple....

Very easy, fit perfectly.No tools required.