KEHC309JSS07 KitchenAid Microwave Oven Combo - Instructions
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Broken Cook tray
Well the repair went Ok. The probelm happen on the following Monday. You see I ordered this part over the phone because I had to make sure it would arrive in time for Thanksgiving.
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Michael from Kansas City, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Inner glass door shattered
Unlocked the latches that hold door into oven. Removed door to work on it. Disassembled door by removing all the screws that hold it together. Removed two other glass sheets to access location. Cleaned out broken glass. Installed new glass sheet and reinstalled two other glass sheets. Reassembled door and reinstalled in oven. Not difficult, just a fair number of parts and pieces to take apart and put back together.
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Michael from LAKE FOREST, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 of 4 people
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cracked inner door glass by my cleaning lady (my wife)
1) Look for the part at partselect.com, make sure you have the model and part number ready. Once you find the part, don't order yet. 2) Start your do-it-yourself repair by removing the oven door. On each side below are two arms/hinges, look closely and you will find locks on each side. Use your finger or flat screwdriver to slide towards you (this is where you start clicking your camera in evey step). Once you did it, wiggle the door a little bit, make sure they're unlocked, then pull it out carefully and hold it tight since it's little heavy. 3) At this point, you only need the phillips screwdriver. Look for all the screws, and unscrew it all, one step at a time (again make use of your digital camera). Remove the parts one at a time until you take out the broken inner glass. Measure it against the dimensions shown in the partselect.com. At this point you feel comfortable putting it back in-reverse, then you order the part. It took me 3 days for the part to arrive, but it's no big deal. 4) It's a bit difficult for me the first time, I can't figure out how to put them back (that's why I recommended the digital camera), plus I have to clean the inside and the other two glasses so it took me 1-2 hrs. I assure you if you follow my instructions, 15-30 minutes max, no sweat. 5) My wife promised me $300 for the labor (competitive price), I'm still waiting though.....Good Luck
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REX from BUENA PARK, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
0 of 2 people
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The Inner Glass Door Was Shattered
I ordered the part online and after recieving it I downloaded the manual from kitchenaid online and it explain exactly how to replace this part and I followed the instructiones and it worked with not too much difficult . It took me about an hour between reeding the instructions and doing the job itself
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JACOB from MIAMI, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
0 of 2 people
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The oven shipped without a temperature probe.
Unwrapped the package, plugged the probe into the oven, stuck the other end into the chicken.
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jerry from rochester, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
0 of 2 people
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Broken inside glass
opened door and secured the open position with a 3/8 allen wrench through the hole at the base of the support arm. (small bolt or other round, short object can be used). This locks the door in a 75% open position. Locking the door open allows easy lift and removal. Six screws and the door is apart. Clean and reassemble.
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Charles from Georgetown, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
0 of 2 people
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Broken door spring required removing the fron of the door
Removed the door frame by breaking it as there was no obivious way to get at a couple of the screws. Replaced the broken right spring as it was the original problem. Replaced the door frame by drilling a hole thru the exhaust tube of the regular oven mounted below the microwave.
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Joseph R from East Falmouth, MA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
10 of 34 people
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air circulation fan assembly
Remove oven from wall, remove top and back covers.Remove old fan assembly. The new assembly fit right in and works great.
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JOHN from CANTON, OH
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
2 of 11 people
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fuse blew for the fifth time
I was able to convince a local mechanic that he could do this after watching it done four times. The most difficult part was unscrewing and taking out the oven to get to the back. He suggested since this has happened everytime I used the self-cleaning feature, that I cut a hole in the wall for easier access (tongue-in-cheek). The most difficult part was dealing with the extended warranty service plan - this is covered, but they could not find a technician to do this. Then I found out they don't pay mileage so who would want to come out to a rural ND ranch to repair an oven?
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Karen from Moffit, ND
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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after a self-cleaning cycle, oven would not warm (broiler didn't work either)
I did some research on blogs and identified the thermal fuse as likely culprit. Ordered part from PartSelect.com, but had to call the 800 number because the parts diagram doesn't show this fuse, just the thermostat. The fuse is located on the back of the oven, so it must be removed from the cabinet, but that wasn't a huge project. There are a bunch of sheet metal screws holding the top and back covers that must be removed. The fuse is held on by two screws and has two wire connections. Getting the stove out and disassembling is the hard part, but not really difficult if you take your time. I used a foot stool that was about the same height as the bottom of the oven and just slid the oven out on a piece of cardboard. Make sure you turn the power off before starting.
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thomas from dallas, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
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The torsion spring broke.
I broke the outer window glass because the instructions didn't inform me that once a couple screws are removed the outer door glass can and will fall from the rest of the door piece and shatter on the ground! After paying $180 dollars to get the replacement I gingerly continued to dismantle the rest of the door to get to the torsion springs. Another issue with dis and Reassembly is the lower oven chassis heat exhaust vent is directly below one of the screws that holds the door together. I drilled a 1/4 hole that allowed the screwdriver to pass through the sheet metal exhaust vent! Plastic can and will crack, screws can and will get stripped and it would be wise to have an assistant to help hold it together during reassembly. Otherwise it's really easy and all you need is a Phillips screw driver! LOL
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Ward from Santa Rosa, CA
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
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Spilled liquid on hot door glass
Hardest part was getting the oven door off. Since I bought this house with oven already in place, I had no owner's manual. Tried to get it off with tips found on this site, no go. Went online and found the manual which said to insert allen wrench in holes in hinge, then lift up FROM THE BOTTOM. That is the key. Got door off, then found that replacing the inner glass is a multi step process that starts with the outside door, then multiple brackets to the next inside glass, then more braces to next glass, then finally you are at the broken (inside) glass.My advice would be to take pictures on cell phone or whatever of each level, so you know what goes where when you put it all back. I figured it out but would be faster with a picture. Anyway, got all together and the oven works fine, door looks great!.
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Donna from Castle Rock, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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broken inner door glass
took out door hinges, slightly close door, lift upwards, remove clips on bottom of door, remove screws from 2 inner layers of glass, insert new glass, perform revers order reassembly..cleaned all inner glass, and surrounding parts prior to reassembly
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Billy from Bolling Brook, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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tried to take the door apart to clean in between but the outer glass door fell to thefloor and smashed into a million pieces.
After I got over being upset about smashing the door into a million pieces I just looked for the part on your website and ordered it. It was delivered in four days and the installation was really quite easy. I just slid it into place and screwed it back on to the door. It took about 5 minutes or less! It could not have been an simpler...
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Anthony from Manalapan, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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I chipped the edge of the glass cooking tray.
Ordered a new cooking tray and it was shipped within two hours. Packaging was excellent and well protected.
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Paula from Warren, OR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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